I backed my car up into a pickup truck during vacation. So did zero damage to his truck, but did $2400 to my family truckster. Coming from Chicago and moving here I had no contacts for a good body shop. Friends recommended Master Body Works. Brought van there. The estimator was professional and knowledgeable. Emailed me my quote worked direct with my insurance. Then i dropped it off on a Tuesday and got it back Friday afternoon. They warranty all their work for the length of i own my car. They even detailed it before i picked it up. If I have any other body work I need to get done i will bring it here. (Hopefully Not). Super friendly, professional, and do a GREAT job! Todd read more

Master Body Works - Body Shops Near Me - Leesburg, Georgia

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MBW did a fabulous job! Had my truck fixed 5 days early. Calvin and Daniel kept me abreast of the progress at least a couple times per week. Not counting the update texts I received as well! read more

I got an estimate here for my car repair. That was fine. Took a few days to even get that but thought it was a god sign because they were busy. Took over 6 weeks to get an appointment slot. They said that they would have my car for 8 days. My insurance did not cover a rental car for various reasons so I had to pay for rental out of pocket. I called the shop on the 7th day to receive a status update. I had called and emailed on at least 9-10 occasions to receive an update with no replies. On this day I was informed that my car was "disassembled " and would not go to the paint shop until another 5 days..then after calling and speaking to supervisor Daniel, was told that my car would not be ready until the 17th, making an 18 day service period total all the while I am paying for rental car..and after no courtesy call for an update on the repair. I asked for my car back and they said it could not be done. When I offered to pay for reassembly I was then told my car would be ready for pickup in 2 hours --indicating to me it was never even started for repairs... Poor service/ bad communication/ am not taking my car back here..please be aware.. Then--when I picked up my car since they would not have it done on time...there was a nail with a washer in my tire! I know that I didn't bring my car in with a nail in the tire! I noticed because it was making noise as I drove away...so I immediately brought it back to the shop and it was denied... read more

My car broke down right at Christmas (2018) The first estimate I got was $3200 give or take to fix my Turbo. After they got my car to the shop, they found out there were several recalls I didn't know about. They towed it to the Hyundai place in Albany and got everything fixed and got a quote from them on replacing the turbo. It was between $3500 & $5000 depending.... I had it towed back to Master Body Works and within a week I had my car fixed and back on the road for less than $2000!!! That was $1200 less than the original estimate & $1500 - $3000 less than the Hyundai dealership was going to charge us. I'd definitely recommend them to my family and friends and I know who I'll be taking my vehicle to if I ever break down again. read more

They were awesome! Well priced, speedy and great customer service. Always great to support local family owned businesses!

Someone backed into my door In a parking lot and took off. Took my truck in to this place got an estimate and was told it would take five days at the most to fix it. They knew I was paying for the repair and rental out of pocket. Dropped it off Monday, was supposed to get it on Friday. Called on Wednesday to verify it would be ready Friday. DJ told me they were behind and that it would t be ready until Tuesday of the next week. So on Monday of the next week I call to confirm it will be ready for pick up on Tuesday. DJ tells me that it won't be ready until Wednesday. Said I could pick it up around lunch time. So I change my work schedule and found a friend to take me to pick it up. I call wed morning and DJ is at jury duty so I speak to Calvin. He tells me they are behind and that It won't be ready until Friday. In no uncertain terms I let Calvin know how unprofessional this was and how I was tired of being jerked around. When I told him I expected a discount to cover the extra week of rental car I was out, he told me that he wouldn't do that because I was rude to him. I would never consider using this place again and would never recommend them to anyone. Another typical Albany area business. Not enough competition in this area to encourage good customer service. read more

I hit a shopping cart very 11minor repairs said the insurance company should take for days guess my even stated 4 days which turned into a month and 10 days with no car excuse after excuse they promised me my vehicle a and never delivered as a promise datesthey tried to play me the insurance company so lagging which I know is not the case because I was notified by the insurance company when the check was cut for payment they didn't offer to even help with a rental cars or taking off the price or go out of their way in any way to satisfy me read more

I was sent to Master Body Works by my insurance company. It was a nightmare! The car came out with more damage than when it arrived. I had to keep returning the car to fix problems that weren't getting fixed properly. To add insult to injury, I got a letter today from the car rental agency saying Master Body Works is refusing to pay for the rental car they gave me and now I am going to be stuck with the bill. Avoid at all costs! read more