As of today I have still not heard from brandon riley. Still no battery backup, no rebates, or tax…read moreincentives. While others are getting checks for unused electricity, our utility company takes ours once a year, no payment, no nothing. In months that use more electricity, we are still getting charged even though the utility company benefited from our unused electricity. If you are thinking about solar panels, read your contract and do your homework. These salesmen prey on the vulnerable and elderly.

My solar system was installed 4 years ago for $40,000. My solar system quit working two years ago…read more I'm still making payments on the loan and now also a PUD electric payment. I have been waiting for a new inverter for the last two years which I was told. I have to pay an installer to put a new one in. I'm sorry, but I really can't say anything nice about the company.

I obtained three solar bids this summer. I chose the local Tacoma company, Sun's Eye Solar. One of…read morethe owners, Dan, came to my house and explained the whole process. He also offered the best tech for price. I paid the first payment June 19, 2023. The team was onsite by July 5th. This included Dan, and co-owner- Chris- the electrician, as well as Nash. By the next day they wrapped up the on roof and wiring portion. Dan stayed in touch and made sure Tacoma Power was onsite quickly. By July 10th we were selling power back to Tacoma! Dan and his team are great to work with- unconditionally recommended!

Sun's Eye Solar did my solar install in September 2022. I talked extensively to 2 other companies…read morebefore making my selection. I got my quote from Dan, the owner. I felt that Dan was the most straightforward of all the people I talked to, but he also had the best price. Even if his price was higher I still would have gone with him. The first quote I got was almost double what he quoted me, and that company used very high pressure sales tactics. Dan did not pressure me at all. He gave me the info and let me decide for myself. Not only does Dan own the company, but he was onsite during the entire install. He even noticed some issues with my roof that he fixed for me at no extra charge (some nails were poking through). We had issues with the city inspector after the work was done, but Dan took it like a champ and got things corrected immediately (he was not at fault - the inspector was being a butthead). If you are interested in getting solar for your home, want a great price, and want the work done by a small but professional local company, Sun's Eye Solar is the best choice you can make. You owe it to yourself to at least get a quote from them.

The salesman made a vague claim about an 18 month 0 interest program (they don't) but also guided…read moreme to rebates I was unaware of. (Other salesmen offered no information on rebates). He also was very careful to only sell me what I needed (unlike other heat pump sales people) which resulted in a lower bid than others. The technicians were excellent. They made the process quick and easy and marked a blocked floor vent for me that had been covered so I could cut it out (no extra charge). They put the heat pump right where I wanted it and it looks great. And they were happy to answer any questions.

Sunset Air I would avoid at all costs especially if you live on Anderson Island. I have only once…read morebefore done a negative review on any company but this time I feel compelled to do so. First of all they have to take a ferry to our island which is inconvenient for most businesses from off the island we understand that. The issue stems from their charges they use to come to the island. They charge a flat rate of $250.00 to come here for every customer they have that day they will only come over when they 2 or more appointments. The standard going rate from every other contractor is the cost of the ticket which is $33.00 or up to $75.00 per customer. We had them come and service our 5 year old mini-split it wasn't cooling back in mid September of 2025. We are snow birds and left the island the week after they were here to go to AZ for the winter. We came back on Memorial Day 2026 when about 3 weeks later we tried to use the AC but it still wasn't working. We called Sunset Air back to have fix what they hadn't fixed before. Their charge for the repair in September was $1,219.00. When we called them back they said it would be another $250.00 for the ferry ride plus a $250.00 service charge just to look at it! The repairman was average at best the 1st time he didn't even put it back together with all the screws I had to do it myself. We will be calling the Attorney General to log a complaint about their shady practices. Sadly, Bill Cunningham

Option 4 Solar installed a generator for us on 8/31/15 and my house has not been the same since…read more During the installation they failed to isolate the neutral in the sub panel and resulted in major damages to our appliances. The fridge was not repairable, cooktop, range hood, septic, fire place, lighting, and even the door bells were in unusable condition. We were without the appliances for 30 days and unable to buy groceries and cook at home. We had repair people in and out of our house. Our lives were completely disrupted and the story does not end here. Option 4 Solar now is harassing us with letters threaten us with finance charges if we do not pay them at once ($1,700 balance due). We have paid in excess of $3,500 so far in repairs while waiting for settlement from our home owner's insurance. We have communicated to Option 4 Solar numerous times of our intention to pay Option 4 Solar in full once insurance is settled, at which time we will be able to determine the actual amount owed. It was not good enough answer for Option 4 Solar and letters for finance charge just keep on coming.

We just completed our solar design and install project with Artisan Electric…read more(www.artisanelectricinc.com) It was an outstanding professional experience overall -- smoothly managed, and super pleasant people to work with from the beginning to end. And their follow-up to my subsequent questions has also been excellent. From the first inquiry over the Artisan website (www.artisanelectricinc.com) to the first conversations with the rep about the various system options; and on through the design and layout process with him; on into the site preparation walk-through with the general foreman; and all throughout the install experience with the crew. The crew was always prompt, professional, and managed a clean, well-organized work project space in/around our house, and they were all super pleasant to work with. Strong team! More to the point when we hit an install hiccup -- upon seeing the panels layout on the front street side of our low flat roof and were unhappy with the way it looked (not Artisan's fault but a failure of imagination on our part) -- we deeply appreciated the quick response to my email about it from our Artisan rep and the crew's professional "let's put our heads together and find a solution" mentality. In my experience that's where the rubber really hits the road with any contractor and everyone involved managed an efficient, calm, and solutions-oriented approach in partnership with us that ended up with an even-better solution. We also appreciate a union crew and seeing diverse representation on it. That matters to us -- in addition to high quality, fairly priced work. ;)

I received an email from their Warranty person yesterday saying that Artisan Electric has ceased…read morebusiness operations. The message referred me to Puget Sound Solar or A&R Solar for any further warranty work or repairs. I phoned her to ask what happened but have not received a reply.

First of wanna says i found this company on yelp like a month ago they did a excellent job removing…read moreinsulation under my house ,since they told me they do roof as well i decide to contact them again and gave an affordable price they gave a discount since they did my insulation i really recommend this company JSSI

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