I had Moe come by and look at our setup to be quoted for getting a heat pump installed. He said to…read moresend to the phone number provided and someone would put together a quote. I did just that and never received any quote back. I then called after a week and explained the situation and the person on the other line said they would have a quote together for me in the next day. 3 weeks later......no quote. If this is how the company does business then I would HIGHLY recommend not using them as they seem to be very unreliable.

From the owner: Since 2005, Ignite Flame Heating and Cooling Services LLP. has performed repairs, servicing, and…read moreinstallations for furnaces, boilers, hot water heaters, gas fireplaces and air conditioners in the Greater Vancouver area. Ignite Flame Services has been ranked 5/5 for service by our satisfied customers in Port Coquitlam, Port Moody, Maple Ridge, Burnaby, Vancouver and more!

Kam was fantastic! Very professional, punctual and made sure everything was completed 100%. I would…read morehighly recommend him.

I was very impressed with the fast service and follow up that Kam provided to improve the airflow…read moreof our furnace. Next day confirmation on the part required and replaced it a day later on a Friday evening after 6. Highly recommended.

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Priyam came by very quickly (not a rush call) and brought exactly what was needed. He replaced two…read morecartridges in our bathtub faucet in no time. Very good price too!

If you're searching for a reliable plumber look no further than PS plumbing services. We were so…read moresatisfied with Priyam's professionalism. He was upfront and honest with quotes and no hidden fees. They're courteous and friendly technicians who did the job right. They got down to business with guaranteed workmanship. No more leaking water heater! Got it replaced and working within several hours. Thank you Priyam, we will be contacting you for all of our plumbing and electrical needs in the future

Communication was great and very responsive, I received a quote for a job around $700 and found…read moreanother company for the same job for $220, so I found it was a bit crazy indeed.

Professional, courteous and all round nice guy. Price seemed fair for what was done and I'm happy…read more Would definitely recommend to family and friends.

In January 2024, I hired Royal Pro Heating to install a new HVAC system (heat pump and furnace)…read more After installation, the system failed to cool the home adequately. This issue persisted for over six months. Despite multiple service visits, the problem remained unresolved. I was repeatedly told the system was functioning properly, even though it clearly was not. He would see it at 78F and claim it was normal. Eventually, many months later, Royal Pro Heating paid for a third-party HVAC specialist to assess the system. That technician identified serious deficiencies and commented that whoever installed the system "doesn't know what they are doing." Following that, further repairs were made--including the installation of a missing filter dryer--but the system still does not cool the home sufficiently. I also raised concerns about inflated charges--for example, a $499 cost for an Ecobee thermostat that typically retails for significantly less--and the delays, mismanagement, and lack of accountability throughout the process. I formally requested partial compensation. In the end, the compensation offered was not sufficient or fair, and the matter remains unresolved.

We contacted Royal Heating, via the webpage, about our gas fireplace that was not firing up. Within…read more24 hours we had an appointment to remedy our problem and Andrew from RH was at our place a day later to repair our fireplace. Very speedy service and a professional job done. We would highly recommend Royal Heating and would not hesitate to call them again for our gas fireplace needs.

I got very negative experience. Plumber done a lousy job, broke the drainage pipe than charged me…read morefor the new pipe and time spent on fixing it. These guys creative with their invoice practices, that what their name stands for - Creative plumbing. Would not recommend

The plumber came over to replace a small section of Poly-B pipe that his employees didn't do on…read moretheir first visit. He spent about eight hours trying to replace the part and when the water was turned back on leaked severely causing flooding of my condo. I ran out to tell him the water was pouring out all over the place he came to my condo and watched it leak for another couple of minutes before he went and turned the water off. It also flooded the condo below me. The next day he returned with another employee who did the job in half an hour. His incompetence was astounding!! I will never use this company again!

The team at Veteran was terrific throughout the job…read more First of all, Jon was the only contractor out of the three I consulted who noticed we had a skirt roof, which limited installation options. I am almostt certain that there would be delays if this job was handled by someone else. Jon's price is very competitive, and he provided multiple quotes for different setups, which was extremely helpful. He was very responsive and patient, replying to emails quickly, even on weekends. This high level of communication also made the strata approval process very efficient. The installation took two days and went smoothly. The crew was friendly, respectful, and professional. I had to patch the drywall afterwards, and upon learning that, one of the team members gave me a free panel he said was leftover from his own renovation. I highly recommend Veteran for their exceptional work.

I received a great service from them, highly recommended! Jonathan was able to instantly solve the…read moreissue I was having with my heating system.

Parked in my tenant parking while working in another tenant's unit. Refused to move when…read morerequested. Very disrespectful. Violating the quiet enjoyment clause of the tenancy act, which includes my parking stall I pay rent for.

I've paid this company three times to visit my home. I've paid them over $1000 in costs and they…read morehave not found the solution to my issue. They've only given me non-confident theories about what might be wrong with the hook of having to bring them back for another appointment. I'm very disappointed by their services and lack of competence. When it became known that I was unhappy with the progress their office phone support became antagonistic and rude. (Although I will say their service manager still stayed professional). I have contacted another company "Best Way Heating", and they were able to resolve the issues on the first attempt.

Fantastic service! The team was professional, efficient, and friendly from start to finish. Harmeek…read more& Sam did our installation and they were awesome! They did a good job explaining what an expansion tank can do for my house which I really appreciated. My new water heater works perfectly, and the whole process was stress-free. Highly recommend!

Great company to work with. They installed my water heater about 4 years ago. Just recently we were…read morehaving some issues with the T&P releasing water. They were knowledgable and informative on the phone. Their team was there in a timely manner to install an expansion tank and everything has been working beautifully ever since. Thank you!