I was very impressed with the service by Kam and Yelp. YelpI didn't realize how withInsteadyelp…read moreworked and thought I was putting in a single request. Until.....I started receiving several responses. I chose Whitestone because Kam provided his base rate and availability instead of the typical reply "Contact for a quote". I was able to schedule a time and receive confirmation within an hour of initiating the request. The following day (Saturday) Kam arrived promptly. He was courteous and knowledgeable. I will definitely recommend him to others. This experience has also encouraged me to use Yelp. I am pleased with the entire interaction.

Kam was fantastic! Very professional, punctual and made sure everything was completed 100%. I would…read morehighly recommend him.

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Our kitchen sink was draining very slowly. Getting it fixed unfortunately cost me 2 days off of…read morework. One day for the anticipated first appointment of which nobody showed and no calls or updates to the customer were made and a second day to make up for the lack of plumber on the first day. There were many calls made by us to Milani to find out if they were going to send anybody for time for the time window of 8-12 or if we would be pushed back yet another day. I think if we were not persistent with our side of communication it could have been a third day before we got help. Once we finally had a plumber, Raffy was very pleasant and respectful. He answered all of our questions and gave good advice to avoid future problems as well. Raffy was a pleasure to work with and it's unfortunate the events and lack of communication that led up to him showing up were not so impressive. I guess this is a good company for emergencies but we got shafted from the list for not being a major problem as it seemed.

I called Milani to repair my furnace and was disappointed with the overall experience…read more On the first visit, the technician confirmed there was an issue and performed some troubleshooting, but wasn't able to determine the next steps without consulting technical support. Since support wasn't available at the time, a second appointment had to be scheduled. When the technician returned, additional troubleshooting was done, including time spent consulting with technical support. A diagnosis was eventually provided, but there was no clear or practical repair path presented. Instead, I was advised that replacing the furnace would likely be the best option. My main concern is that I was charged over $600 for the service calls and ultimately ended up in essentially the same position I started in: knowing the furnace had a problem, but without a repair solution. When a company charges by the hour, there needs to be trust that the time spent is moving efficiently toward a resolution. What I found particularly frustrating is that obtaining a quote for a furnace replacement is typically free. After spending more than $600, the outcome was a recommendation to replace the unit, which made the value of the repair visits difficult to justify. I ultimately decided not to proceed with Milani for the replacement because the experience did not leave me confident that I would receive good value for the cost.

This company solicited their service for furnace cleaning by telephone…read more They quoted $100 for this service. While cleaning the furnace they said they had to replace the furnace igniter and flame sensor. For the furnace ignitor they charged $349 and the flame sensor $189. On line you can see a furnace ignitor is $85 and the flame sensor is $13. So, I was charged $538 for parts valued at about $100 plus the furnace cleaning! When I complained about the high costs they gave me $100 back. I asked that they refund another $100 but they would not. My furnace was running fine before they worked on it and is working just the same now. So, it is hard to judge the quality of their work. I know they ripped me off with way too high prices for the parts. So, I would say this company has very poor ethics, don't let them into your home. They are just looking to take advantage of their customers, especially unsuspecting seniors.

Our furnaces (we have 2) both went haywire yesterday, resulting in an interior heat wave in…read moreNovember! I got in contact with Sam, who was here on Monday morning, and fixed everything. The culprits were the thermostats which both decided to die together. He even fixed my stove gas burner in 30 seconds as he was leaving! He really knows his stuff, gives great advice on how to get good value and save money. I would highly recommend him.

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

Fast response time, work done meticulously and professionally. Met our expectations and would…read morerecommend them.

Jafar and team were great to deal with. I called them to fix the gas bib/outlet on my patio so I…read morecould convert my firepit to natural gas. They were responsive to my calls. communicated well and reasonably priced. Many others in town didn't even bother getting back to me. Bestway's Pricing was clear: initial half hour includes the call out fee and then hourly after that. Extremely professional and courteous. I was also impressed by his knowledge, as i was considering doing the fix myself but damn glad I didn't. Looked easy, but ended up being a bit more challenging of a set-up. Jafar's skills proved why calling a pro is the smarter thing to do when dealing with gas. I definitely could not have rebuilt pipe fittings and couplers on the fly like he did. I probably would have had to bust some drywall or damage the siding. Helped me do the gas conversion too. Once again, hard for me, easy for him. My experience was smooth as everyone wants these things to be. Highly recommend for his mad skills and excellent value.

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is thorough and goes the extra mile to ensure the job is done well. He was able to help me…read morewith a time sensitive installation issue that arose. I will be contacting Jack for all of my future plumbing and heating needs!

The team at Veteran was terrific throughout the job…read more First of all, Jon was the only contractor out of the three I consulted who noticed we had a skirt roof, which limited installation options. I am almostt certain that there would be delays if this job was handled by someone else. Jon's price is very competitive, and he provided multiple quotes for different setups, which was extremely helpful. He was very responsive and patient, replying to emails quickly, even on weekends. This high level of communication also made the strata approval process very efficient. The installation took two days and went smoothly. The crew was friendly, respectful, and professional. I had to patch the drywall afterwards, and upon learning that, one of the team members gave me a free panel he said was leftover from his own renovation. I highly recommend Veteran for their exceptional work.

I received a great service from them, highly recommended! Jonathan was able to instantly solve the…read moreissue I was having with my heating system.

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

5/5, definitely recommend!…read more My garburator was leaking and I needed it fixed. I sent out messages to multiple different plumbing companies through Yelp. The other businesses either told me to give them a call at another number, didn't respond, or gave a quote but without much details. Derek messaged me back with a detailed breakdown of the cost to fix it depending on what the issue is and approximately how long it would take, and also when his next availability was. Thus I was able to book a time to get my leak fixed and a good idea of how much and how long it would take with no hassle. He arrived day of, got right down to work and was very nice and professional the whole time. My newly installed garburator has been functioning perfectly and I've had no further issues for the past couple months! Easy, fast, straightforward, friendly, and with a knowledgable professional. Don't know what more you need, but I am definitely hitting Derek up if I ever need more help with plumbing issues!