I saved $1,250+tax with Patrick Minutillo and his crew. For many of us this is incentive enough to drop your current mechanic and move all your car maintenance business to Master Mechanic Richmond Hill. Believe it or not, there are even better reasons to trust your vehicle to Patrick... Once you start talking with him, you immediately realize that he must have skipped school the day they taught words like "incompetence", "greed", "neglect", "shortsightedness", "deceit", "dispassionate", "laziness", "egotistical", and "insensitive". How else can you explain his contagious passion for automotive engineering, respect and appreciation for customer's business, as well as his dedication to making sure you become a better educated and happier car owner? If I compare my experience at Master Mechanic Richmond Hill to anything I went through with dealer shops, I immediately begin regretting the time and money I wasted before finding Patrick and his team. Case in point, last year I had some work done by my dealer on my 2009 Fusion's heating system. Since they're the supposed experts, I trusted their diagnostic and recommended solution, gave them the go ahead, and ultimately paid whatever it cost to have the work completed. A few months later, the heating system started exhibiting the same issues it had prior to servicing. Taking the car back to the dealer, not only I was charged $100 for the diagnostic (even if the dealer's labour warranty was still in effect), but I was given whole laundry list of additional issues that needed to be addressed: various fluid flushes, brake rotors machining, new brake pads, transmission service. All in all, $1,289+tax... As my trusty Fusion never gave me any sign that is overheating, braking badly or shifting gears with difficulty, I decided to pay for the "diagnostic" and seek another opinion. After doing a bit of Google searching, I came across Master Mechanic Richmond Hill. Located in the same general area as my dealer and being recommended by other car owners, I decided to give Patrick Minutillo a try. Best decision EVER! After examining the heater, brakes and fluids, Piers (the mechanic assigned by Patrick to my car) concluded that nothing is wrong with it except for some minor, no-charge adjustments. The brakes had many thousands of kilometers left in them, the liquids were fine, and the heater is now working flawlessly. Total cost: $39+tax... Savings: $1,250+tax. The only complaint I have is that Master Mechanic is not a car dealer as well... Hopefully, Patrick will read this note and take corrective action. Until I am able to buy my next car from him, THANK YOU Master Mechanic Richmond Hill! read more

* What would you say is unique about me, my services or my way of doing business? - Patrick has been a trusted advisor from day 1 that he has taken over the Richmond Hill location. He is honest and holds a high level of integrity. He lets you know exactly what's happening with your vehicle and even goes above and beyond by physically showing you what needs to be dealt with and why. * In what way did I add value to the service for which I was engaged? - Patrick lets you know what needs to be corrected today and what work will need to be completed in the future to ensure that there are no surprises down the road. Never before of all the years servicing my vehicle has anyone ever let me know what to expect and why. His level of expertise is unlike anyone else. * In what ways did I make it easy for you to do business with me? - Patrick is very approachable and makes any visit enjoyable, even when it's painful on the pocket. He understands budgets and finances and tries his best to meet his clients situations. * Would you recommend me to others? - I constantly recommend Patrick and Master Mechanic to everyone I talk to. * Should the opportunity arise, would you use my services again? - I will always and continue to do business with Patrick and Master Mechanic! read more

Patrick is a respected, honest businessman and a passionate mechanic who stands behind his work. I was impressed that he was able to make quick and accurate diagnosis of the issue when other mechanics were stumped. He reviews the issue with you in detail and presents options whenever possible. He advises what needs to be addressed now, what will come up and what can be put off until later. There is no hard sell and no pressure. Patrick provides exceptional service at exceptionally fair price. Aside from his mechanical and technical expertise, Patrick is friendly, courteous, professional and very personable. He goes above and beyond his call of duty, helping me on a number of occasions at no charge, with my stubborn sticky window that I've put off replacing the track and most recently he helped my daughter with roadside assistance in an emergency. His honesty and overall customer service have made me a loyal customer and I have no hesitation in recommending Patrick and his team at Master Mechanic, Richmond Hill. read more

Master Mechanic is my go-to shop for everything automotive. I'm a pretty picky customer and want to get things done right the first time. The shop owner is always thorough analyzing before starting a job which I appreciate. I had and have new and old cars with this shop for years and always received top-notch service. One of my cars is a classic that I only give to the most trusted shop which this Master Mechanic fully qualifies for. I always got excellent service from a check engine light to a complete custom job where parts had to be fabricated. The mechanics in the shop are also all knowledgeable and friendly. I tried several shops in the area and Master Mechanic is the best by a far margin. read more

It is nice to have a honest and professionally manged automotive repair shop in the neighbourhood, I am a customer of Patrick since he started his business in Richmond Hill. He takes time to explain the necessary repairs required. The quality of his repairs is no less than the dealeship . He uses quality parts and with warranty. I have always felt confident in leaving my vehicle with Patrick and I have recomended Patrick to my friends. One of the best things, Patrick promotes local suppliers and local employment. We are proud to have such a kind of repair shop in Richmond Hill. Jay, Resident of Richmond Hill read more

I've had excellent care and service here. I use to take my Lexus to the dealership. Those Lexus dealers are rated number one in service. Long after my warranty expired, I felt the prices were high. I wanted a local mechanic who was knowledgable, did good work, and was personable. My friend recommended Patrick and now I've been going there for years. I get service when I need it. He explains why I need or don't need certain things. He does great work. I am very happy with what he has done. Furthermore, my bills are a third to a half less expensive than at the dealer. Justin L read more

I was helping someone to Doctor close to Master Mechanic (I live in High Park area) as a snow storm was developing. As I was arriving at Doctor I started to hears strange noise that continued on when car was turned off. Not knowing the area I started to look for mechanic when I saw Masrer Mechanic. I explained that I had to get back to doctors office within hour if possible. Manager was very sympathetic and said they would inspect car immediately and let me know the problem. Within 15 minutes diagnosed problem and fixed problem within half hour. Much appreciated. Thanks All Don C. read more

I decided to try Richmond Hill Master Mechanic after a negative dealer service experience, and have never looked back. The team at Master Mechanic is fantastic. Patrick is both extremely personable and knowledgeable, always taking the time to explain what is required, and provides options where / when applicable. Fees are quite reasonable and I have never been pressured into having repairs that may not be necessary. Having trust in a mechanic is hard to come by, however, Patrick and his team have earned it. read more

For a second time I brought our 2010 Ford Escape for an issue that has been plaguing us for several years. A knocking sound that even the techs at Ford couldn't find. Not only did he find it and fix it, it was done at a price that was literally half of what Ford would have charged just to find the problem. Thank You Peter, and you have made a customer for life!!! read more

My family and I had an amazing experience with this Master Mechanic!! We were on our way home from a family vacation when we had an issue with our van. The owner was able to fix the problem very quickly and was extremely friendly and understanding. He even put on cartoons for the kids! We were extremely impressed with the service here. read more

Patrick and his team took great care of E-testing my 16 year old car. I visited him because of the Yelp recommendations befote mine. His shop is spotless and so was my car after they tested it. I am super impressed and will recommend he and his shop every time I can. With thanks Patrick!!! read more

Patrick and staff are always bang on with their quotes. Repairs are always done efficiently and on time. I have been working with them for several years now, it's very hard to find an honest mechanic. read more

We go to Master Mechanic of Richmond Hill for service, oil changes, you name it. Friendly service. Definitely cheaper than taking it to the dealership! read more