Rob was Professional and courteous. He was quick to respond to communication. Easy online invoice…read moreand payment options.

Fair priced, on time, knowledgeable and professional. What more would anyone need or want. Glad…read morewe connected.

Andrew's is one of many entities run by Michael and Miranda F., Dan M. and Sten T…read more They sub out all of the work with very little to no oversight. They use predatory sales tactics including pressure sales. Dan is the most adept at pressuring older people into paying too much for the services. They Intentionally make it difficult for customers to communicate with them and refuse to address any issues caused by their sub contractors. They charge far more than the average snow removal or lawn care company and provide inferior service. Your only chance at getting good service, or even the service you paid for, rests solely on the graciousness of sub contractor assigned to the work. Your agreement will auto renew unless you send a physical letter to their bogus office space in Minneapolis. They appear as "Premier Lawn and Snow" on Angies list. Snow and Lawn Care Services on your service agreement, and Andrews Lawn and Snow on the web. The other locations listed on their website to make them appear as a nationwide company are fictitious. The two Minneapolis addresses are business services (mail forwarding, hourly office space, etc.) to make you appear that your offices are in Minneapolis. They try to hide their actual location. DM me if you need it. You can roll the dice and hope your assigned sub contractor does a good job or look for another company that hires their own crews and takes responsibility, good or bad, for the quality of work that is done. Attached are photos of how predatory their sales are. They took advantage of my poor aunt by charging her a lot of money to service her lawn. She was in tears and very distraught when she told me about what happened and the auto renewal that she did not expect to hit her bank account. Her lawn and yard is a great example of what your yard will end up looking like if you pay for their services. Guessing all of the complaints about their snow removal are legit. It aligns with my Aunts experience. The probably contracted with a bunch of independent low life contractors who failed to fulfill their obligations and service "Andrews" customers while Mike and the gang spend your money on vacations.

DO NOT HIRE THIS COMPANY! The service was expensive, and I…read moreassumed that meant high quality -- it did not. Despite the impression given, there is no single "Andrew" or dedicated provider. It's a national company, and once you sign a contract, the work can be assigned to whoever takes it, resulting in little consistency and poor quality control. Our experience dealing with the Minneapolis office was just as disappointing as the service itself. We found them rude, pushy, and untrustworthy. To make matters worse, they took advantage of my 84-year-old mother through a verbal contract and auto-renewal she clearly told them--twice--she did not want. DO NOT HIRE THIS COMPANY. There are far better options available for half the price.

In short: great customer service, affordable prices, high quality product…read more I've ordered many different materials from several different landscape supply companies over the last few years. Every order with Bob has gone perfectly. He's a thoughtful/helpful/patient guy to deal with whether you're a pro or a DIY homeowner like me. I've shopped around for black dirt, mulch, compost, gravel and paver base, and his prices are very competitive, anything you find at a cheaper price somewhere else is lower quality. His products are always top notch - clean and high quality. The delivery guys are always on time (or a bit early) and they're good at dumping in the right spot. Order from someone else and you'll overpay, get bad customer service or bad product. Stick with Bob.

Had the exact same experience that another reviewer had. Justin met with us in March and did an…read moreestimate for us that we agreed to, and then crickets. Had to wait until load limits went off the road, so fine. but May, June, July and August came with minimal contact but assurances that the job would be scheduled when they got time, we were always next in line. Our last few text and emails have been completely ignored. Worst communication and experience that i have ever had with a contractor. Unbelievably disappointed. Do NOT use.

STAY AWAY from Waconia Landscaping. Justin is a terrible planner and communicator. If he falls…read morebehind he will either not call you back or just tell you soon. We had work done in our back yard to complete some paving under a pavilion. We gave him 5 weeks notice to complete the pavers after the structure was finished and when we did get ahold of him he would tell both my wife and me, soon, you will be able to use it before winter. When we called we would hear nothing back. we found out if we called from a number he didn't know, he would respond back. He finally came out in early October to finish and then complained to us that his crew had to work in cold. fast forward to 2 years and the pavers started to come apart. Talked to him last fall and he said he would come in the spring to fix. Tried to contact him several time spring early summer, nothing. Finally saw him today and all he had was excuses and he had to point out that he wasn't charging us but what he forgets is that he is fixing his poor work. He is very unorganized and a poor communicator. Has been fired or had multiple complaints in our neighborhood. If you do decide to hire him get everything writing and put in completion dates for him to adhere too.