Horrible experience. The contractor does not communicate with subcontractors nor does he inspect…read moretheir work as it is being completed. We were told that the work would take no more than 2 weeks --- a lie. Subcontractors did not report to work three consecutive days and the contractor was not aware of their absence. The contractor nor anyone from his office could not be reached to inquire about the whereabouts of the workers. Drywall work was sloppy, demolition was sloppy --- dust everywhere. Painting was horrible. Painters painted the insides of the window pane. Our hardwood floors were ruined either by the drywall people or the painters. Paint, dust, and debris on the hardwood and they could not clean it off or remove it. They had to replace the hardwood in the dining room and a portion of the foyer. HORRIBLE WORK. The "replaced/ new" hardwood does not match the remaining hardwood throughout the house. The contractor, owner of the company, was very nonchalant about the whole matter.... the workers not showing up and the hardwood floors being ruined. The men who put down the replaced hardwood left glue stains all over the floor in several areas. They came back on a separate day from the day of installation to clean the glue, but guess what? The glue was not able to be removed. Shotty work. The great thing about it is that I documented all of their work with photos and videos I will share with those who need to be made aware of this horrible situation. This project has left me very disappointed and frustrated. I wouldn't use this company to build a house for my dog.

Jaime and his team helped us out after we had water damage from Hurricane Helene. His team was…read moreprofessional, on time and super easy to work with. After his work it's like the damage never occurred. Attached are before and after pictures.

ERT responded promptly and consistently throughout my Master Bathroom water leak mitigation and…read morerestoration project. They communicated with my homeowners insurance company quickly and effectively for estimates and payments. Pricing was very reasonable for wall repair, painting, and ceramic tile replacement and Jaime was very responsive to all of my concerns throughout the project. I am very pleased with their work results, attention to detail, and quality of service. My Bathroom looks better than when they started! I highly recommend Emergency Response Services for bathroom restoration work.

Forget their 77 dollar discount for one line. Got quoted for $501.00 before taxes to clean one…read moreline from washing machine. Big NOPE! They were quick though.... The service guy did say that rotor rooter had a menu for prices and they 'he' didn't get that much.

Horrible service scheduling an appointment!! I scheduled an appointment on line and waited for a…read moreconfirmation email that never came. When i called early in the morning, the lady that answered said that she did indeed receive my on line request and that i was scheduled for repair men to come between 10-12 , I requested 8-10am! No one came until after 2pm after numerous calls to the office to see what was going on! I was given the typical run around and then was told they were sent to wrong address! Totally unacceptable! It is mow 7 pm and the workers said another 3 hours! I will never refer this company to anyone!

A few months ago, I experienced a small pot fire in my home. My home filled with thick, gray smoke…read morebecause I left a pot of corned beef cooking unattended for too long on the stovetop. Thankfully the house did not burn down but it left a terrible odor! A burning pot fire (according to a firefighter friend of mine) is the stinkiest kind of fire you can have. It left my home smelling rank; like a dirty old hotel room that has been smoked in for 50 years. You get the idea. Even after cleaning, deodorizing, and airing the house out completely for many, many days, we could not get the awful smell out. That's when I decided to call PuroClean. PuroClean placed an ozone machine in my house for three days. No humans or animals could be present while the machine was running (that's how strong an ozone treatment is)! After three days my house smelled like springtime. There was no hint of smoke or nasty smell left. It was like magic, LOL, and it was not expensive! I highly recommend PuroClean 704-644-8686. They also specialize in water, fire and mold remediation. Here's a link to the website: http://www.puroclean.com/north-carolina/charlotte/28277/501/restoration-services-charlotte-puroclean-south-charlotte

Mike and his crew were wonderful to work with! Our experience started with me calling the 24hr…read moreline on a Saturday at 10:30pm. To my surprise someone actually answered the phone! That someone was Mike Powers. From our very first conversation I could tell that Mike really cared about his customers. He listened to all of my concerns regarding the toxic mold we had in our home, and really made me feel like he cared about me, and my family's concerns and safety. He addressed my concerns promptly coming out that Monday to give and estimate and evaluate the situation. By Tuesday he and his crew were back to tackle the problem. We gave them full access to our home while we stayed at a hotel, and I am happy to say that all of our personal belongings remained fine and intact. The best part of it all...when we had our next air test, all of the toxic mold was gone!! They were able to eliminate it all...something that another local company tried to do, but was unsuccessful in their efforts. I would highly recommended Mike and his crew. They went above my expectations with their customer service. Thanks again!!

The day of my scheduled service someone called out sick, and we almost had to reschedule, but I…read morelucked out when DJ and JJ, a truly dynamic duo, showed up and got to work. They got my air ducts spotless, explained everything they were doing and recommended future steps, but not in a sales pitch sort of way. I knew I had mold/mildew that recently cropped up due to a menacing squirrel problem a few months back, which resulted in a tear in one of the ducts we were unaware of. DJ and JJ were extremely professional and knowledgeable and gave me the reassurance I needed that the problem was taken care of, also confirming they didn't see any other holes in the ducts. I am a little late providing this review, and can confirm that the problem has been cleared up and has not come back. Nice to have clean air in my house again, and would definitely recommend this company if you have a similar issue.

I wish there were more stars to give!…read more In a day and age of watching every penny - and weighing the cost that the service of AdvantaClean would help improve the quality of life for our daughter that suffers from allergies - there was no hesitation to place our call. AdvantaClean showed up promptly at the appointment time. Both men were dressed professionally and were very polite. I took notice too that they were very neat around our home taking care to protect items that might "get in the way". As a mother and a home owner - for 8 years it's been on my mind to clean the lint collector behind the dryer. FINALLY it's done - and not a minute too soon. I found in one night - that running the air conditioner on 73 is keeping the house as cool as it did at 68. The technician showed me everything that was collected from our air ducts and dryer exhaust tube. AND the super air scrubbers turned our home into hospital quality air - and in just one day I can see that the dust that used to settle on everything after a good dusting the day before is gone. WOW! Well worth the price and piece of mind we now have that our air ducts are clean of 8 years of dust and pollen. NOT to mention that our dryer is now safe again. EVERY family should consider this service as a must! We will definitely be repeat customers!