The woman at the front desk is extremely rude and argumentative, and they ripped me off. Not going here anymore.

You know that hair stylist you've been a client of "forever", then one day you get a lousy cut just because that stylist has a new client waiting? It's unfortunate when otherwise excellent businesses are so very busy and successful that they forget to appreciate and take time with long-term, reliable customers. This happened to me recently at MT. Left me with a not-so-good feeling. read more

This review is for a Smog Check. I called around 3:50 to ask if I needed an appointment and was told they were busy, but not at the Smog department so I could come in. I brought my car in 10 minutes later and was told it would be 30-45 minutes. 20 minutes later they were done! I used a coupon so it was only $38.25 for my Escape, including the certificate fee. The woman at the front desk was also very nice- probably the best experience I've had at an auto shop. read more

Our car started smoking and choking on the highway and we searched "nearest mechanic". We got lucky! Richard and Toni were extremely helpful, honest, fair and kind... Too bad they are not closer to home. I highly recommend this Mechanic! read more

This place is awesome ;) I called on Friday morning needed a new alternator, they got me in that afternoon , my car was fixed within a couple of hours. Now my car runs like a champ. This is my go to place for my car repairs ;) thank you again. read more

Took my 04' Honda Civic for its 60K service. Got a quote over the phone and found out they were open on Saturday! Big plus for a busy college student. Took my car in and it was a streamline service, friendly office staff and great service. Will be my go to place for my honda's service and oil change. read more

Been using master tech for years. Rich and his team are amazing. When I first got my 1990 honda accord, I took it to master tech for my first service, and now it's the only place I will take my Honda. read more

I ve been going to Master Tech for a few years now. I always get honest, fair service. Richard and his crew are great and I recommend all of my friends to go here. read more

They don't back there work! Products are not under warranty when they do there diagnostics wrong. Wasted a lot of money here.

I will never take my car any place else! Richard Cruz (owner of Master Tech) was honest and the repair work was done in a timely manner. My car's "check engine" light was on and consequently would not pass a smog check. I did the mistake of taking it to a mechanic in Sacramento who told me the repairs would be in the hundred's of dollars. Needless to say I was astounded and quite dismayed to hear this. My brother referred me to Smog Tech. Richard quickly determined what needed to be repaired and fixed the problem. His work is excellent and his staff is most pleasant. He not only saved me a great deal of time; he also saved me allot of grief and money. In addition he kindly referred me to a smog facility (star rated) in town. They tested my car and it passed smog. Yay! Now I can get my tags! Before coming to Master Tech I felt as if I was living a nightmare! I am so grateful to Richard and his staff. I will refer everyone I know to Master Tech. You guys are great! Thanks a million! read more

I called twice to get a price for a timing belt, gave all my information and was told they would call me back. That was yesterday morning, still waiting. ..I called Mars on East St. Alex answered, gave me a price instantly and I'm scheduled for next week. read more

Went to Master Tech on 9-27. My check engine lite was on. They said it might be pvc valve. Put new valve on $140. Drive Jeep around. Lite came back on. This time they say I need new catylitic converter. But I can get aftermarket one for $1,700.00. I thought that was high. Drive over to Hoblit Jeep Dodge. New catylitic converter & smog. $1,350.00 out the door. Taking my daughters Scion to get check engine off & get car smogged today. Guess where I won't take it?? read more

Master Tech is a family owned business located in the busy downtown streets of Woodland. We were recommended by a family friend who has been going here for years. The reason why they are a five star business isn't only because of the work they do, but because they are honest. In the Auto-Mechanic industry it is hard to find an honest business. I have a Honda Accord in which there was white buildup on my battery and was told by another local business it had to be replaced. Turns out they were flat out lying and I had it checked out by a family friend who said there was absolutely nothing wrong with it, the buildup could be easily removed. Master Tech is honest in that they don't overcharge you and tell you exactly what is wrong with your car and whether or not you need to get to fixed/replaced. We brought our family van in for maintenance and asked them to change/fix (I'm not too sure how to phrase it.. I don't know too much about the nitty gritty details regarding cars lol) the spark plug. They told us that it didn't need to be fixed/replaced so they were not going to perform maintenance on it. They could have just charged money for the spark plug; they could have gotten 100% pure profit from such a white lie that we would have never even known about, but they didn't. And that's being honest and respectable. The integrity of this business will go far, and maybe that's why they have been in good business for years. read more

My wife and I took her 2012 VW Beetle to Master Tech for an oil change. We usually bring our own oil and filter and they do the labor. We came there with two 5 quart jugs, 1 new and 1 with 4 quarts left (1 quart was used at the last oil change). The car takes approximately 6 quarts and we came with essentially 9 quarts of oil + filter. It wasn't until we got home that we realized they didn't return the unused oil. There should have been 3 quarts left over. Where did it go? Did they fill my wife's car with 9 quarts or did they keep the remaining 3 quarts? I did check the dip stick and it does show a little over the max line but I don't know if that means there is 3 more quarts in there or not. They closed early today and they are not open Sunday so I cannot call them until Monday to figure out what happened. Obviously it is safer if they just forgot to give us back the oil versus them putting all 9 quarts of oil in the car. That may cause damage. read more

My husband and I have been taking our cars here for a while now and have always been extremely impressed with their honesty and good work. We have had everything from oil changes to complete engine replacement done here. Just yesterday, my car lost power/momentum on the freeway but I was able to get it it back to Woodland hoping my transmission wasn't going out. Rich called this morning that it was just a sensor problem and will be fixed by this afternoon! A couple of years ago, my car "blew up" on me on my way to work - a lot of shops I know of would told me I needed a new radiator/water pump/whatever...nope, they replaced the clip that held my water hose to the water pump and I was out the door in a couple of hours for $100 or so. Highly recommend! read more

I recently took my 2004 Honda Accord to Master Tech to get the 105k mile service done and a full service oil change and was satisfied until a few days later when I noticed a few what appeared to be oil drops on my garage floor. I took it back with my invoice and the car was looked at. They put a dye in it to find the leak and told me to come back the next day. I returned the next day to have them tell me to return the next day that they couldn't see where the leak was from. So I returned the next day to have them tell me it might be the transmission and to return in a few days yet again. So I returned yet again, to have them say they don't know what it is, to return once more, and this time I will have to leave the car for the day so they could look again. I dropped my car off this morning to have them call me 3 hours later telling me a seal happened to go bad (at the same time they were servicing my car mind you) and it would cost me another $700.00 to fix. I will never take my car here again, and will deter friends and family from having anything "serviced" or "repaired" here. While sitting in the lobby waiting for my car I overheard an older couple talking about something starting to leak after a recent service there too. I will admit they are friendly here and had a constant smile, but I'd be smiling too if I had just swindled someone out of nearly $1700.00. read more

You'd think going from no A/C to iced cold A/C in less than 24hrs would make me overly generous. But the 5 stars is all b/c Rich and the Master Tech team provided another 5 star service for one of my vehicles. I come from a family of mechanics (I have the cleanest hands of everyone though), so had a hunch of what the issue was. Rich explained everything his team had to do to diagnose the issue and b/c they are prepared for the season, had all the parts in shop. Went in windows rolled down, and 3 hours later rolled off their lot, windows up, and Ahhhhh!!!! Thanks again Master Tech! read more

I went in there today because of a check engine light. I made an appointment to be back 1 hour later since it was lunch time for everyone. When I came back the place was rocking and rolling. There were so many customers they receptionists didn't have time to breathe between phone calls and walk ins. Both of the ladies were nice and polite. It took about 40 minutes for my car diagnostic. It was an easy fix and my light is off now. While in the waiting room I saw that many of the customers were on a first name basis with the ladies, which is nice. Also, I saw one interaction that lasted basically the entire time I was there. A very odd and confrontational customer that was asking the same questions over and over again to the ladies as well as what looked like the boss. I felt bad for the staff because the customer was not easy to work with, but they maintained composure and were nice and polite to her throughout the interaction. read more

My splash guard on my car was hanging down from one side so I called a couple of places and I was getting around $30 just to look at it. Driving down main st I saw this place and decided to see what it would cost here. Walked in and in about 15 minutes I was told it was reattached and I pulled out my wallet and was told "don't worry about it" if I could leave more stars I would! I will be coming back here for any future issues I have with my car in the future! read more

I will never take my car back to master tech. Had a starter replaced, within a year my starter gave out. I wonder if it was actually replaced! The other owner not Richard was a total ass! read more

I have been taking my car to Richard and his crew for years...they practically replaced everything under my hood on the no so wonderful car i was driving back then...good prices, honest responses, great work and just love the feeling that you can trust whatever Richard tells you......i now drive a new car and plan to continue my business with them and i would recomment them to everyone looking for reliable, dependable and reasonable prices......my daughter just started to drive and recently bought a used car and is on her way in there to let them check it out...... read more

We have been bringing our Toyotas to Richard for over 10 years. It's very convenient, competively priced, and the quality of work is always excellent. Richard and his staff are the best, and I feel as though my '97 Camry gets the same treatment that the newer cars receive. read more

This place is great! After I was lied to & ripped off by the dealership & my car still didn't work Master Tech was awesome. They took good care of my car & were kind to me & knowledgable in all the explanations about my car's issues. read more

I have been going to Master Tech for about 7 years and never had a problem, until this last time we took our vehicle in for a big service, we had the worst experience and I will never go back again, the person we worked with there was very rude and I would never advised anyone to go to them. Horrible horrible experience and very unfriendly people! They lost a very loyal customer! read more

Thank you. So much for getting my 97 infinite. Running i feel so much safer driving knowing my car not going to stall on me in the middle of the road , thanks for getting my car to me as quickly As you did , you guys are the best !!!! read more

I went here about 2 years ago with my 2011 Chevrolet Silverado. At first would give them 5 stars. Then After a while went to another shop and found out that my truck takes special oil called Dexos. I did not believe them so I checked my owners manual because Master Tech put in regular oil before. I checked and it states Dexos approved oil only if any other oil is used warranty may be void. So I will never go back to Master Tech they cant even put the right oil in my truck they might have even voided my warranty. read more