This is a good shop. Whenever something is beyond my capabilities, it's my go to…read more The 2007 Civic had a leaking tire bead, an AC system losing charge, and the tailpipe had blown off the muffler. We dropped it off Friday afternoon and it was ready the following Monday afternoon. Everything was repaired, and we saved almost $70 with the coupon they send to repeat customers. We'll definitely be back when we have the harder stuff to do. They do good work.

By far the friendliest and quickest car shop I've been to. I got my left blinker changed in under…read more20 mins. I was on a road trip, so unfortunately I won't be coming back here again. Unless I go back to Illinois and my car has issues around this area. I guess I could also drive from California to Illinois the next time my blinker goes out, but that'd be risky. I'd really need to consider the risk/reward for that trek. If I ever move to Chicago, I'd like to think that this place played a role in that decision. Thank you!

When we called at closing time to say the car was on I-88 making a lot of noise, they stayed over…read morean hour past closing!! Brought the car in, he put it up on the rack, figured out the problem and fixed it in ten minutes. Then he checked his work and said it's good to go. It was. Also, he asked for a very small amount for his work (and he also stayed after closing). Excellent service and people there.

I was heading home from vacation Friday evening when my car started making an ungodly noise. Still…read moremore than 200 miles from home, I exited into Rochelle hoping to find help. Pulled into the first gas station I saw and they recommended Pancho's automotive, just down the road. Pacho gave me instructions to his shop and even stood out front with a flashlight to make sure I got there OK. Took the car for a test drive and checked it from bumper to bumper. He diagnosed a problem with the transmission, but it was too big to fix that night. He also found that my car was very low on oil and filled it up. He calmed my fears and got me safely back on the road. After almost an hour of work, the only money he would take was to pay for the oil! I am thankful I found such an honest shop and would recommend him to anyone with car trouble. Thank you so much Pancho!

I wouldn't take my vehicle to him one thing he takes way to long took my truck to him to…read morereplace timing in it said you take 2 weeks i week to get parts then 1 week to do it I paid upfront for parts that was first week of April its Almost July truck is taken apart so I cant get it& take to another auto place got a text said would be done this Friday then get another text said next week. He definitely NEED MORE HELP!!!

They have always gone that extra mile to help me. They always work with me if I have any upcoming…read moreappointments that require the use of my vehicle. They get my vehicle in and their workmanship is excellent! I have an an older vehicle and I have never had to go back with a problem after they fixed it. Another shop in town would "fix" it but 2 days later it wasn't "fixed". I am VERY pleased with The Shop and would recommend them to all my family and friends.

Rochelle RTC provided superb service when our 2018 Dodge Ram 5500 hotshot pickup's Check Engine…read morelight came on and subsequently broke down in Rochelle, IL. They helped us find a tow service, worked us in quickly, and replaced fuel filters to resolve part of the problem with the exhaust system, then helped us get to another mechanic who could clear the engine codes and force a regen. RTC's staff was friendly, professional, and efficient. We highly recommend RTC for any repairs!

From the owner: Welcome to our new, BIGGER and better repair shop and parking yard! We HAVE MOVED as of Oct 1, 2017…read more- now at 8834 S Rt 251, Rochelle, IL. Specializing in general repairs for reefers, trailers, semi's, mid-size trucks and motor homes. Easy in-out, extra parking, fast access from Interstates I-39 and I-88. We feature an excellent PM program, starting service, emergency roadside assistance, and quality repairs at fair prices.

Stopped in to get a tire fixed, what a great experience! Jeff the manager went out of his way to…read morehelp me and get me back on the road ASAP! Everyone was extremely friendly! Highly recommend Tire Tracks!

Owener not wearing mask! Very arrogant! Turn me down for oil change tire rotations stated he was…read morebook until Tuesday. In a city of 9,600 of population. So sad!

He charged me $930 to replace the master cylinder. After going to 3 different repair shops and…read moreasking how much it should of cost, they all said it was a rip off and I should have refused to pay such a high price for a simple repair as the one I got. They said it was about $600 more than it should have cost me. Keep far away from this place!

Paul and his Team are true professionals. The epitome of big town performance at a small town…read morelocation. Recommended exactly what I needed and there wasn't the typical BS. I would recommend the any time I needed any repair work done. Thank you Paul!

DO NOT USE THIS BUSINESS!!! They are supposed to rent Uhauls. My wife reserved one and was then…read moretold, via text message that they don't rent them and we have to go to Dekalb. They also texted us and said that Dekalb would credit us the mileage because we reserved it in Rochelle. Will not use this company EVER again.

I have been bringing my card to this shop for over 5 years and continue to return. Great people…read morereasonable prices. Russ will not tell you that something needs to be replaced unless necessary. The fact that they are booked up with appointments shows how many return customers he continues to satisfy. highly recommended

Russ always takes such amazing care of my car any time I have any issues! He's upfront and honest,…read morewill let you know the real price in things and always does fantastic work. I always stop by for little things such as my hubcap was on wrong, or my tires need air, something is loose on my car- and he never charges me for it. Honestly the best, most helpful service I've ever had. Highly recommend him and his team. 10/10