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    Masterpiece Doors

    3.5 (14 reviews)
    Open 8:00 am - 5:00 pm

    Services - Masterpiece Doors

    Automatic garage door installation

    Garage door or opener repair

    Window treatment installation or replacement

    Masterpiece Doors Photos

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    Recommended Reviews - Masterpiece Doors

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    I am not a satisfied customer. I ordered 2 doors for a crawl space. I advised they would be sitting on concrete footer. They were constructed with brick mold all the way around, sides, top, and bottom. The doors were constructed for the jams to fit from top to bottom, and did not consider that the brick mold elevated the doors do that they would not fit from top to bottom. I had to cut down the bottom to make them fit, which barely left enough trim along the bottom. The doors should've been built so the doors would fit with the brick mold resting on the concrete footer, as noted. Masterpiece doors specifically asked what they would be resting on and was told concrete footers. Also, the workmanship was poor quality. I have photos of brads shot through the exposed front and blistered places that show flaws in workmanship.

    Missing holes

    DO NOT ORDER FROM HERE UNLESS YOU ARE WITHIN DRIVING DISTANCE AND CAN RESOLVE ISSUES FACE TO FACE. ($4000 nightmare) I was extremely excited to order from them when i found them online, and after i ordered my doors, that is when things went down hill. Their customer service rep, Shiela is okay, but lacks attention to detail. She completely messed up my order and misled me. After 8 painful weeks of waiting (delayed by 3 weeks) my doors finally arrived, BUT FIRST, masterpiece doors had to cause a problem. They told ME that I had to UNLOAD the delivery and that the driver would not assist. They said if i did not unload, they would leave it on the sidewalk! (ARE YOU SERIOUS!?) Now i assume All burden of responsibility if something were to go wrong. Secondly, the next day when my installer begins un packaging the doors, we find out 4 major Issues.... i contact the General Manager (expectanting excellent customer service and care), and instead i get some jackass who insults me by telling me "these issues are not that big of a deal. It's a $10 dollar fix. Go to Home Depot". Wtf!? Here are the issues: Door jambs did not come primed as agreed The lock set holes were not drilled Window panes are loose And the door panels on the inside did not arrive with my package Want to know what George, the GM, offered me? $50 bucks or i could return the doors.... yeah. That's what you're dealing with at this company. A bunch of Incompetent, underpaid, unprofessional. Trust me - stay away.

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    8 years ago

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    1 month ago

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    2 years ago

    They have THE most beautiful selections of doors! Amazing quality and great customer service!

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    2 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Business owner information

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    David C.

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    5 years ago

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    6 years ago

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    9 years ago

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    David C.

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    10 years ago

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    14 years ago

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    Acadia Shutters Shades & Blinds

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    Masterpiece Doors - garage_door_services - Updated September 2026

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