Trustworthy. I took my Honda Ridgeline in for 60K service. After inspection, they recommended…read morechanging only the fluids necessary, they did not try to upsell me on extra unneeded service. They reminded me that I had serviced there earlier, which I had forgotten.

Excellent work. Excellent shop. It's the only place I take my car. They know what they are doing…read moreand are very honest.

Awesome shop thank you guys for finding out my over heating issues for my 65 !!!…read moreyou guys Rock and was so !!! And it was so fast ! Thank you

Helpful, friendly, solid value. Gives options and stands by their work. Busy, but personable…read more We've been servicing all four of our vehicles at this location for the past fifteen years. Steve and his team are the best.

True Auto Repair shop! One might say old school! Did what they said they would do for the price…read morethey said! Last minute walk-in! Next day pick up. Even filled my low pressure left rear tire. Guy at the desk had oil on his hands. Best part is its on the C-Line! If you didnt know now you do! 10/10 great quality

Service was amazing Mike and John provided continuous communication! I will definitely recommendread more

We came in here originally because our usual mechanic was on vacation and we needed an oil change…read more We were amazed and happy that you do more than simply change the oil during that process. Everything was checked and it was quite affordable!! We're also having some work done that was found during that oil change soon. I'm so grateful that you found it before it got too bad. Thank you!

I've been taking my cars here since I had a learners permit in 1999 and it was located two…read morelocations ago in a tiny little place with a single residential-size garage. Richard is true blue. Seriously. I wish he worked on sailboats.

I have used them for years, and overall they are....fine? The big but is the fact that I don't…read moretrust their multi-point service check. A few years ago I specifically requested that they fix a broken tail-light and check my battery (which had been dying, seemingly for no good reason). When I picked up the car, I was in a bit of a hurry, but they showed me the multi point check, which proved to me that they had reviewed absolutely everything on the car. I drove my parents up to Vancouver that weekend, and we wound up with a dead battery, and at one point, I noticed that they hadn't actually replaced the rear tail light. My confidence was shaken. And: When I discussed my displeasure with them, I didn't feel heard. Because I am still driving Hondas, I have had occasion to go back, and my experiences have been better-but I keep a close eye on whatever they say they are going to do.

I bought a used car from here.. Mazda to be exact. Our sales guy was friendly transaction was…read moresmooth... car fax 'clean' A year later we are having ABS/transmission/ECU lights come up! Thousands of dollars later we find out it's been in a prior accident! Honda did not inspect this car correctly and sold us a car that was in an accident beforehand and the repairs were done poorly and now we are paying the price. Suggest you look elsewhere for a used vehicle since they don't care enough to inspect here.

I have been to this shop twice, mainly because my brother recommended them and because my regular…read moremechanic (worth his weight in gold) was too busy to take me. The first time I went in for a catalytic converter issue and it took three visits to get it right. They made good on their word--sort of--but it introduced a theme with them that I encountered later: the good cop/bad cop routine between the mechanic, Kenny, and the front desk guy, Wayne. Wayne never seemed to take any accountability, it was always a Kenny thing. That's not what I call accountability. The second, and now last, time I took my car in I had them repair a bunch of things that led to my car stalling in traffic. I dropped 3 thousand dollars on repairs that lasted me 30 miles. The brand new hose to my radiator came off and fouled the motor. Of course, even though they had done all kinds of work on the cars they day before, none of this was their fault. So, to get my car back into drivable condition, it cost me another 4 thousand dollars. Had I known beforehand that I was going to get stuck spending 7 thousand dollars on my car, I would have probably taken a different course. When I took my car to my Real Mechanic, he said that I probably had a legal case against them (though impossible to prosecute) and that my engine "sounded like shit". They said the hose looked large and was probably cranked down too hard, and that was what led to the radiator flange breaking off. Oh, and Lioe's kept my car for three weeks while they were trying to fix it. If I had known that they would take that long (and their communication was terrible) then I would have been out a car just as long as waiting for my Real Mechanic to get me in. At this point I don't trust Lioe's enough to take the car back and have it serviced under warranty, should it have engine troubles. How's that for a spot to be in? They should fix it, but I don't think Kenny is either skilled enough, or scrupulous enough, to properly fix it. Feeling quite burned by the whole experience.

Kenny is very helpful and cares. The rest of the employees are also nice and pleasant to work with…read more So far I've gone twice no complaints

I recently had my oil changed here, and I was very impressed with the service. They performed a…read morethorough inspection of my vehicle, explained everything clearly, and offered very reasonable prices. What really stood out was what happened the next day. After I got a nail in my tire on the way, they kindly spent about 20 minutes repairing it for me right away. I truly appreciate the kindness, professionalism, and willingness to help of the shop. Thank you for the outstanding customer service. I highly recommend this shop to anyone looking for honest, reliable, and trustworthy auto service!

Mr Vu was awesome and very reasonably priced! They are experts in their field and very good at what…read morethey do. Highly recommended!

Great experience at West Seattle Autoworks. I'm glad they service Maseratis and were much faster…read moregiving me a bid than any other shop. Job was done as estimated and fast as promised. Thanks!

**Triple check the pricing**. I received an itemized invoice before service and selected the…read morerecommended service, and declined additional work. I received a grand total including tax and misc. fees. I called before approving the final total and the staff confirmed that invoice would be my *final* total and the document I signed was not an estimate. I was told no work is done without approval. So I e-signed the invoice as a binding agreement. Later I received an updated invoice, with an additional 90+ dollars. I called and was told that the mechanic "un-declined" services for me. I was calm and respectful and requested clarification. The mechanic I was handed to accused me of trying to make him work for free. I expressed to him that I had been told I had the final total, and I would not have been able to agree to if it had been any more expensive than I was quoted. He was very frustrated with me and told me he should have charged me $270 more, and I should be grateful he gave me a discount. I do not understand how I went from receiving "transparent" pricing which I confirmed, to being accused of being a malicious person. I was not rude and I do not know what I could have done differently to have gotten the information I needed to make an informed decision. For those reading the response, I have an invoice with a final total that shows I did not approve the $270 repair. I edited my review because the owner responded with a lie. Notice there was not an apology for the way I was spoken to, just the owners dismay at my having pointed it out. I spoke with an associate on the phone to confirm my total. I was then charged for something I can prove I declined. I won't worry about proving it to Yelp, I'll be filing the appropriate reports to governing bodies. I have copies of all three invoices. I had hoped it was a mistake but it doesn't seem that way.