They did an excellent job from beginning to end. They picked up my 3 washable rugs on time and…read moredid a great job getting them to look brand new again. Then they delivered them back as specified, on time. I would definitely recommend them and will use them again.

So very pleased with their service and I will definitely use them again. I had three washable…read morerugs, two 5X7 and one 3X5 that would not fit into my upper/lower washing machine/ dryer combo. I live in a senior apt complex, so it is difficult. My laundry spot answered me quickly and gave me all the information I needed. I set up a pickup online, was told the approximate pricing, and we set a date. They picked up on time and in a few days, I had my rugs back, good as new. They did an excellent job cleaning, and I now will use them each year to get things cleaned. I highly recommend My Laundry Spot, they were fast, efficient, and did a good job.

Price for the giant machines is now $10.25. I liked that I could choose water temp and type of wash…read morecycle. I was washing a king size comforter; the cleaners wanted $55 to wash it!!!! The laundromat was reasonably clean. Other customers were pleasant. It was midafternoon on a weekday.The dryer stole some of my quarters, but the attendent/manager refunded them. The comforter looks good!

I want to give huge kuddos to he man that comes in to clean machines and gather the money. He is…read morewonderful, kind and has amazing customer service. He takes the time to resolve everyone's issues in a polite professional way.

The service was as promised. In 2 days my towels and sheets were returned in 2 solid packs,…read morefolded, and clean with a fresh, but subtle fragrance of downy.

I was nervous about using a laundry service but not anymore! They kept everyone's clothes sorted…read moreand folded together in separate bags. I asked for fragrances free and it didn't have a chemical smell that some fragrance free detergents leave. Our clothes are soft smell clean and odorless and folded nicely. The price is awesome considering it gives me time to take care of my aging mom and not stress about laundry or run up and down the stairs. Mark was so kind to answer all my questions and it was a breeze to set up an account.

Love Laundry took care of me while on an extended business trip in the Elk Grove area. I used the…read morewash and fold service. The clothes were washed and folded with care. Items I asked to be hung were put on hangers. Love Laundry even washed a throw blanket for me. The ability to pick the laundry and detergent to use is nice. Especially for people with allergies to brand or needing unscented. Thanks love laundry.

I adore this place. I normally go on weekdays right when they open to avoid the crowds. I love the…read moremusic they play and I find it relaxing watching Charmed on the TV screens. Note: they dryer is only free only if you paid for a wash.

Professional, quick and thorough! Was looking for a new tailor and cleaner. Fresh cleaner meets the…read moremark! I'll try the tailor/alterations next and report back.

Ruined my daughter's dress. The bow was white and came back purple…read more Do not recommend.

Negative stars, most pathetic excuse for a business I've ever encountered. Attempted to create an…read moreaccount on their website to schedule a delivery, page refreshes and sends me back to the start so I try I again. It tells me my account is created so I try and log in. Page refreshes, sends me back. I try this over and over, tired to re-create an account, says I already have one, but won't let me log on. It seems like this "company" only has interest in losing money, that's the only thing they're doing well.

This review is on their service and the owner only..which sadly is one in the same. I was referred…read moreby a friend and was even given the owners personal cell number. I didn't use it. Im looking for a full service fluff and fold along with dry cleaning so I gave it a test run. And there began the longest ordeal to wash some clothes. I downloaded the app as directed and signed up for the text. I schedule pick up for a Thursday through the texting service. Receive a confirmation text. I double checked in the app and it was scheduled there as well. How neat! Well around 4 pm on Thursday I call to find out what gives since my clothes have been out front since 9 am. I am told they have no record of my order and that I probably didn't answer the text quick enough to get on the schedule. I was also advised, in the future, after scheduling through the texting service to call and confirm that they got the order so this doesn't happen again. Ok??! The lady was helpful though and I put on the schedule for the following week. The following Thursday comes around and they come and pick up as promised with a delivery date of the following Thursday. The night before I check the app and I see my order has been split into 2. Tops and bottoms. No big deal until only the bottoms were dropped off. I call immediately and was told they didn't get delivered because one of my tops was not finished and I would have to wait until the following Thursday to get my items. NOT ACCEPTABLE! But didn't I know they had a flood in their Lodi location and that put them behind and if I wanted to I could go and pick it up in Lodi instead of waiting. I asked instead that the owner call me. I then proceeded to use that cell number I was given and call the owner. I left a message asking for a call back explaining briefly my situation. No phone call. Today, a week later, the delivery driver dropped off the remainders of my items and told my husband that he was sorry for the confusion and that they would like to offer a discount for the next service and that HE would be delivering from now on as the new delivery driver. Hubs told him no thank you, we won't be back. This whole ordeal is just an example of poor management. Technical issues with apps etc are admissible but hiding behind your employees who try their hardest to keep your investment afloat is just despicable. Had you picked up the phone and talked to me we could have come to a resolution. Now, i just don't want anyone else to have this headache.

Had the sleeves of dress shirts hemmed. The lady didn't seem confident. I should have gone…read moresomewhere else. Left it on Tuesday. She said to come back on Saturday. Came back at 11am on Saturday. She said come back at three because she hasn't even worked on it. Came back at three she only had two dress shirts done. When I finally got all three I was so excited, but one was cut way too short. It was kind of rushed and sloppily done. I should've trusted my gut instinct and she should've trusted hers too and turned me away. Do not get your dress shirts sleeves hemmed here. I've had dress shirt sleeve hemmed elsewhere and they were done a lot better. I should've gone to where I went before but it was just a little further than where I wanted to go. I wouldn't go here again. Paid about $45 to get three dress shirts done. I can't say much about the cleaning service tho.

These guys overcharged me. I brought in two coats. One of them was a medium sized coat as it fits…read moreme at the hip but they charged me $25 each when the price advertised should have been $16 for the medium coat. I was willing to pay for it anyway as I don't want to drive around to other dry cleaning places since I was already inside their store. Upon paying a guy tells me one of my coats has a 50/50 chance that the buttons can be damaged because it looks like plastic. I didn't want to take the risk with them so took the coat back. I don't understand how a coat that's labeled 'dry clean only' on the tag cannot be safely cleaned at a dry cleaners? Isn't it their job to clean it safely because otherwise what is the point of having dry cleaning service? So I decided to only leave one coat with them instead. When I went to pick it up on the day it was due which was four days later it looked awful. Lint everywhere and it looked the exact same as I dropped it off. It's as if they just sprayed my coat with perfume and threw it in the plastic bag. What a half azzed dry cleaning job! They didn't even bother to use a lint roller to take out the white lint off my coat. I could have saved $25 and washed the coat myself and use a lint roller. Which was what I did with the other coat that they denied AFTER I GOT HOME FROM THEIR STORE. The buttons did not damage in the wash either. I will not be back. Edit: Listen, why would I lie about my review? I don't have a motive to lie and ruin your business. All you needed to do is a better job. I know you have to tell me the buttons can be damaged to protect yourself. I understand that and Im not willing to risk it. But my family used to work at a dry cleaners and they cover the buttons with foil so they don't look like they do a half azzed job. If you don't see any white lint on a blue jacket you might need glasses. And also why would I say anything while I was at your store? I never threw my coat in the washer and dryer before taking it to your place of business so how would I know? I said I washed it myself after you didn't think you can clean it properly. I was there on a Monday and picked up on Thursday. There was no holiday. Correct, I am not the owner but you as the owner you need to change the prices on your sign because you are committing false advertising. This is not no third world country proving service on the street and making up any price you want. You are the liar and a fraud.

Very good job and reasonable priced! I had my comforter to dry clean, they charged me $50.00 and…read moremust pay first. I was ok with that. So came the day to pick up, and they had my comforter folded and put into a very nice plastic see through carrier just like you bought it from the store. I was very happy. Service s are good and the Korean lady was very nice and pleasant!

I dropped off my husbands sports jacket, slacks and tie. The employee was very polite, professional…read moreand friendly. My order was ready 2 days later and looked very nice.

They did amazing! My husband needed his coat done before our…read moretrip to NYC. They were able to accommodate last minute and be done next day. Coat looked amazing! Definitely will use again!

Unfortunately, I was not able to get the service. I was promised over the phone. I plan to get…read morealterations to my son suit. When I called over the phone I was told " yes it could be done". But once I arrived, I guess she changed her mind? So we had to go someplace else. I doubt we will return. I gave them two stars because I do like the fact that they are in Elk Grove and that's where I live.

This location did a fantastic job with my dress shirts! Staff was polite and helpful. Pricing was…read morereasonable and my garments were ready as expected. It seems to be a family owned small business, working hard. Go in with reasonable expectations. They were open about time ranges. I would trust them again. If you have urgent or custom needs, probably best to talk them through,up front, to see what's possible.

Unfortunately the ownership of this store changed. (The original owner retired). I sent in 2 pants…read moreto get hemmed (4/28) and was told to pick them up a week later (5/5). When I came back to the store, it took a while to find my pants. When they managed to find my order, it was in a bag still and the hemming was not completed or started. I waited 20+ minutes for them to hem it on the spot. I was patient, but paying for a service for them to forget about is disappointing.