Love and affection inside given to all the wonderful older pets. So many dogs and cats living the…read morelast year's of their life.

At Second Chance Ranch, the dogs are top priority. Many of them have been let down by humans, so…read morenaturally, anyone wanting to adopt gets thoroughly vetted. These dogs will never be disappointed again.

Wow wow wow! I'd…read morelike to preface that it was my first time going here this year but have visited multiple times in the span of two weeks lol I found out about this place when I went on adoptapet.com and found a kitten that was so cute so I decided to go visit her in person. Right off the highway, tucked behind a starbucks is where their cozy building is which comes with a fenced off parking lot. You have to ring the doorbell to be let in! It was quite a commotion the first time I went where it looked like 5 groups of people were being helped. There wasn't really a clear line or anything so I sat on one of the couches to wait for someone that was available. (Definitely in need of some more volunteers!) I had to approach someone since it was pretty chaotic. I ended up speaking with another visitor who told me that you have to go on their website and sign a disclaimer /liability waiver which totally makes sense. Then afterwards, a volunteer took a look at my "application" (you don't have to commit to fostering or adopting, just covering their asses!) but I was interested in fostering. After I got the all clear, I was brought into the kitty room which has free roaming kitties who have been socialized. There's another room for cats who should be in a single home and of course the main attraction, the kitten room! There were SO many cute kitties waiting and ready to be adopted! I honestly wanted to take them all home, but I could decide so I left. That's why I had multiple trips. I ended up going back to socialize with them and find the right fit! My boyfriend came along this time and we had an idea of who we wanted but decided to sleep on it. We came back and picked up our new kitten and the process was so seamless! We went here so many times, we were practically seasoned to be volunteers already. Shoutout to all the friendly staff who helped us and talked to us about some kitties backstories! It was also nice to see that each time we went, there were 6 being adopted at a time! So beautiful to see strangers fall in love with their new kitties and such a nice community to be around. If you're interested in volunteering, sign up on their website and trainings take place on Sundays! Go, go, go!!

Decided to foster a dog for the first time and thought of CARE because they are literally begging…read morefor help. This HAS to be the most unorganized unprofessional shelter. I ask about a dog upon arrival and she was absolutely shocked that I wanted to meet him. "REALLY?!?" Uhh... what?! Is that how you really get dogs out the door? What's wrong with him? After I get him home I realize the amount of drugs they have this poor dog on and how terrible he looks. They tell you absolutely nothing about the dog, why they are on meds and how important they are to stay on them and how to take them off the meds. So I come home with a collar that's too big and slips off his head, a few toys, food to last maybe a week, and a folder of how to reach and update the shelter. Well... NO ONE answers emails or answers the phone. So how am I suppose to get ahold of anyone? This dog had major behavioral issues. Over a few weeks time he attacked my dog and bit my mom. After several attempts to contact the shelter to bring him back I got NOTHING! So I brought him back and they tried to turn me away. "Do you have an appointment?" they ask... NO! You don't answer anyone! Now I am an animal lover through and through. I would never do harm even with the aggression. BUT this is never allowed in my home and is a liability that I am not willing to deal with. I told them I would leave him on the front step if they didn't take him back and he is not allowed to torment my home, dog and especially my freaking mother! RUN FAR FAR AWAY FROM THIS SHELTER!!!! They are absolutely terrible and I would rather urbanization than to see how poorly these dogs are treated. It's DISGUSTING!! Do Better "CARE STL"!!! Shame on all of you!

Got my sweet girl from here about a month ago. She has changed my life completely, I didn't know I…read morecould feel happiness like this before. Thank you Five Acres for taking such good care of her. The cats here are very well taken care of, happy and healthy. You can tell the employees here truly do care and love for the animals like they're their own. We came in "just to look" and walked away with our baby within 45 minutes. The adoption process is very smooth, and I love how you're able to interact with all of the cats to meet them before making your decision. Such a wonderful place.

Since moving here, I've been hoping to find an organization to volunteer with. I decided to come…read morehere and check it out. I was impressed by the cleanliness and overall health of the animals. The cat house is amazing, and I loved how many cats were able to free roam around the offices and large room. So, I decided to start volunteering. In the couple of weeks I've been volunteering, I've been impressed with the staff. They work so hard and are so helpful to anyone who comes in. They genuinely care about the work they do and every single fur ball they meet. The place is so clean without having that whole medicinal and cold vibe you see in some shelters. The cats are generally happy and have all sorts of enrichment opportunities at their disposal. Five Acres also does a ton of services for the community. There's an entire area and staff dedicated solely to helping pet owners in need. That's awesome for anyone struggling to get back on their feet.

We had one of Sievers Chocolate Labs. We finally had to euthanize him at the age of 16 years. He…read morewas mostly English and part American. Awesome retriever and a fantastic nose! After waiting several years my husband wanted a new chocolate lab from same lines and we got one who will soon turn 2. We drove from Dallas to Sievers to get this puppy. He is mostly American with some English and is an enthusiastic retriever--so much so that we felt he needed professional training so sent him to Texas Duck Dogs for 4 months (we now live in Dallas). He is obedient, gentle and we constantly get comments on what a beautiful dog he is--including from our vet who has 2 labs.

We just got our second dog from Gary and Gina. This one is absolutely as precious and adorable as…read morethe first. Gary and Gina are so nice and easy to work with. We are so thankful to them for adding this joy to our family!

I got my baby Zeus when he was only 2 months 1/2 and they help to take my baby with me he is the…read moresweetest boy best decision ever

I'm grateful they were able to take in the stray Boston Terrier we found. She had no microchip, and…read moreI'm relieved she's safe now. That said, our interaction with Lance was surprisingly rude and dismissive. When we told him we'd been calling her "Mama," he rolled his eyes and said, "We have so many Mamas," like it was an inconvenience. When my friend offered to foster, he brushed her off, saying the dog would "probably get adopted quickly anyway" and that she could "maybe go on the website." He also made the whole intake process uncomfortable. I was sitting with the dog in my lap when he sat at a desk far away, asked for my ID (which my friend had to bring to him), and then slapped it back on the counter without a word. The entire time he was typing things in, he didn't explain what he was doing, what the next steps were, or even why he needed my info. I'm thankful they took the dog in, but the lack of kindness or communication really soured the experience. It shouldn't feel like a burden to bring in an animal who needs help.

I had the pleasure of speaking with Elise this morning when I called to schedule appointments for…read moremy 2 cats. She was beyond helpful and patient, as well as so friendly and informative!:) Thank you for making my experience wonderful!

Finally, a success story! I've been eagerly awaiting the day I found a dog and would take one home…read more I checked the website before I left to make sure the one I wanted to see was still there and he was. It had been several months since I was here last and I couldn't remember what the protocol was for visits. Once I got inside, the man at the desk told me I could look around and then fill out a form about the one(s) I was interested in. When you first walk in, the cat wing is on left near the front desk; there's two hallways with dogs on the left, and the puppies and critters are on the right. I heard straight to the puppies, took one peek at him, and immediately went to the front to fill out the paperwork. After what seemed like a while, I was granted my visit. He took to me right away and I knew I was going to take him home. After the woman came here in to finalize the paperwork, she told me to go to the front to finalize his pet insurance. Things got a little chaotic because as I was in the middle of finishing his insurance, I was called by the other side to finalize his paperwork. We got everything straightened out, but it'd be nice if a better system were in place. Regardless, I finally got the puppy I wanted and was pleased with the service.

Also posting here as I read that posts are deleted on other reviewing sites. Beware! Took my dog…read morefor one session there, thankfully had a lovely trainer who was not the owner, but missed the next session due to snow. Then I received an email from the owner, Dave, claiming I was inconsiderate and had a poor excuse for missing training even though notice was given. You think your dog is aggressive? Wait until you meet this guy! He could use some training of his own on customer service. Would not recommend.

This place is amazing. Dave is truly the dog whisperer. You get everything you pay for and more.read more

Prior to sending my dog Connolly, I read every single review I could find. I didn't sleep a wink…read morethe night before he was dropped off and even shed a tear or two. I can now, without a shadow of a doubt, say sending him to Sorenson was one of the best decisions I have ever made. Connie has jumped out of a moving car (luckily turning into a driveway), broken a plate glass door, and threatened to rupture ear drums with his piercing demand barking to name a few. When visiting him for his coming home training, he was truly a changed dog. He was calm, attentive, and eager to show what he learned. THIS was the goal. I have trained my previous dogs, but had finally met my match. I am so confident that he has the tools now to succeed and expand his world by getting to go places and meet new people. Max was our trainer. I highly recommend him and suggest you request him. When I went for MY training for how to continue this work at home, it was clear to see he loved my dog and my dog absolutely loves him. Connolly is an Irish Setter mix and stubborn as heck, for him to adore the person who has effectively stopped him from being a little tyrant speaks volumes. Max gave us detailed instructions as well as amazing photos and updates throughout Connie's stay. It is clear that this isn't just a job for Max, dogs are his passion. He did the arduous task of training Connie and it is now up to me to reinforce all that he has learned so he doesn't lose it! So person at their wits end with the dog they love, I hope this review calms any nerves you may have about sending your dog to Sorenson for training. Ask for Max, I promise you won't regret your decision!

Paid $2000 fro a month of dog training. Then got hit up for an e collar that I was told cost $215…read more Went back next day to get an e collar and they tried a switch and bait wanting to charge me $285. They train by shocking the dog. That's lazy so called training. And paid extra for unleash training which doesn't work unless you shock them. Taking my dog to a real trainer that doesn't use a shock collar and I get to be involved not just a for an hour but every class. Save your money and frustrations. There are less expensive real trainers that don't use E collars and you don't have to board them.