Outstanding customer service at Matador! Willy is a top notch sales person who found a gas cap for my 03 Mercury Grand Marquis that sports a heavy duty handling package, that no other yard I talked to via phone or email had or would bother with. When I got there Willy had already had a nice man pull the gas cap for me so it was ready for me to purchase.
With all the personal serviceI received you'd think that I was buying a manifold or an engine block! He gave me a great price and made sure the gas cap would fit my gas tank opening the way I wanted it to which I really appreciated because the new ones don't fit as well as the old original ones. The original one he had pulled for me was perfect and fit much better than the one that I bought new a week ago at a Ford dealer.
Luckily I remembered that my husband had always loved going to an automotive junk yard for the classic cars he used to restore, so I called and or emailed about 15 of them for the gas cap, but only Willy at Matador had this very important gas cap and he was very helpful and nice to talk to. When I asked him if he had the original gas cap I needed, he didn't hesitate to tell me he did, and he was also very smart to double check just to make sure.
Luckily he was right, and when I told him I would be there the next day to pick it up he had remembered I was coming and when I got there he had it ready for me. Willy goes above and beyond the call of duty and it was a great experience to buy a part from him.
So whether you are a woman or a man, he will treat you with respect and do his best for you. If Matador has the part you want, he will find it. I definitely will go back there again if I need anything else for my favorite car and I highly recommend Matador Auto Parts to anyone. read more
