Someone give this man a raise!! Curtis carries this store on his back. Every time I come in I hope…read morehe's working. He makes it a seamless process and an enjoyable trip down.

I'm in here at least once a week, sometimes multiple times on a Saturday/ Sunday - the staff is…read morealways great, especially Curtis. I'll always recommend this O'Reillys over the other stores in the area.

Discount Tire consistently provides top-notch service. Whether you need a tire repaired or…read morereplaced, I highly recommend them because their customer service is excellent. I once arrived with a tire problem right at closing time, but the staff still welcomed me and stayed after hours to help. That level of care and dedication is rare. Discount Tire is an amazing company that genuinely takes care of its customers!

I can't say enough good things about this location. The staff, especially James, were a big help. I…read morecame to the business with a flat tire after over an hour wait in the hot sun on the side of the road, waiting for AAA to put on my spare. There were 14 customers ahead of me. They could fix the tire that Friday but I was due to be out of the city and so they offered to hold the vehicle for me over the weekend until Monday, storing it safely in their bay each night. They fixed my flat for free, was totally professional and provided me with regular communication on the status of my vehicle. Also if needed they could have ordered my tire and have it in the next day unlike the dealer, which wouldn't get the tire in until Monday afternoon.

No stars for this store. Employees have no knowledge at all lately. Seems that there are new…read moreemployees and new managers every week. What the hell is going on with this store. It used to be my favorite store when I dealt with certain individuals there. Especially the tall native guy that was always there. Very knowledgeable and smart. He knows his shit from old school to new and he always greeted me with smile. Sorry you guys lost a great customer. It seems to become an Autozone.

I had an excellent experience dealing with Melissa trying to find replacement brake pads for my…read more2000 Ford Explorer Limited. She had the experience and knowledge to look at the 2001 brake pads that would fit my 2000 Explorer since the ones showing up in the system weren't the right replacement. Unbelievable she was able to master the possibilities to resolve the issue. Kudos!!!

Rude and lack of solid customer service. . . teach your employees how to talk to be inviting. First…read moreand last time working with napa... wish i could give zero

Purchased parts for my vehicle - 2 parts were special order. Received the parts - they were the…read morewrong ones - returned for credit. The older sales rep in the store sucks - he is rude and has a very negative attitude.

This place is one of the best auto repair shops I have been to outside of the dealership itself…read more They are friendly, honest, and kind. They have some of the best prices and do some of the best work I've seen. My whole family uses them and will continue to do so. They've been around for a while and I can see why.

Amazing customer service. First time I called, I spoke with the owner Simon. He and his staff are…read moreso kind and knowledgeable. They helped me diagnose some issues with a used vehicle I purchased from Bill Luke Jeep - the inspection cost was so reasonable and an incredible value which I appreciate because as we all know, some shops gouge unsuspecting customers. Thanks to their high quality inspection of my vehicle I have confidence knowing which issues need to be solved under my warranty without having to question if the dealer is being honest. So grateful to the team here and I'll definitely be back for all of my automotive needs.

Matt, literally tried to gouge my sister on a quote! They prey on those that have no idea what a…read morefair and legit repair cost should be!

Not good. Shane at the front desk Is very rude. Has no Idea how to deal with customers.read more

I've been getting my oil changed here for 5 years. Every single time I leave I am extremely happy…read morewith the service, knowledge and friendliness. Thank you George for your help today!

Thank you Max and Brian for going above and beyond! Highly recommend! Quick and easy!read more

Been coming here for 8 years now. I don't trust anyone else with my car. Doesn't try to sell me…read morethings I don't need. Everywhere else is trying to meet a quota & will lie to me. Full trust with Jason

Jason is an amazing and highly knowledgeable mechanic. In fact, the absolute best I've ever…read moreexperienced. I have a 2006 Hummer H2 that had issues with malfunctioning knock sensors, continuously triggering the check engine light. The dealer had been trying to solve the issue over more than one year. The dealer changed the sensors multiple times, changed wiring harnesses multiple times, and even changed the ECU. All their efforts did not fix the problem. On a recommendation. I took it to JSE Automotive. Jason carefully explained what should be done and how it should be done. In less than half a day, he resolved the issue that the multiple trips to the dealer over more than one year and couldn't fix it! He is the epitome of a professional with his integrity and honesty above reproach. He is the very best you will find in Phoenix and the surrounding areas. He gained a life-long customer in me. The service he provides is outstanding in every respect!!