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    Matchbox Realty & Management Services

    1.2 (62 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Matchbox Realty & Management Services

    Property management

    Buyer's agent

    Listing agent

    1 More Service

    University housing

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    2 years ago

    Matchbox has gone above & beyond with renovations to our house and they are always extremely responsive and helpful!

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    James Madison University

    James Madison University

    (30 reviews)

    BEST COLLEGE EVER! I am right in the middle of the collage and absolutely amazing all the stores…read moreand restaurants are so close and affordable for all the students and plus they can work at any of the businesses and so many activities and etc for all the students and make sure they stay fit healthy and my neighbor's daughter came to this college and had the most amazing unbelievable experience and so proud of all the staff and students and keep up the good work and they all deserve awards and especially this school! They are all very responsible and caring kind and committed to students and teaching and health safety and always very devoted to keeping updated on things Weather related and or traffic etc and the staff always are positive happy hard working and so sweet and very wonderful. Keep up the fabulous work to all the students and teachers and KICK ASS SCHOOL EVER!! You all are blessings and angels and miracles and so proud of you all congratulations on everything you accomplished so far this year! From Lauren

    We've been in the college hunt since our daughter started her junior year this year. Have visited…read morequite a few Virginia schools, small ones and big ones. This school tour/orientation BLEW our socks off! Easily went to the #1 spot for her and us. From the attendant at the parking garage to their awesome grounds, everything was fantastic. The inbrief was very well orchestrated. You could tell a lot of time and effort went into making sure we understood what the school stands for and how proud each of them are of being DUKE! The campus is breathtaking enriched in history. Our ambassador Matt Rowe (tour guide) was top notch! He's right with 22,000 students this big school, definitely has a small school vibe. Great job JMU!

    Riner Rentals - Black mold from my bedroom ceiling.

    Riner Rentals

    (30 reviews)

    I've already reviewed this place on Google but I have to review here as a lot of people seem to…read moredislike this place. I rented here from June 2007-June 2010 as I was a nervous young adult moving out on his own for the first time, hours from home. Dealt directly with Paul who was very friendly, kind, and understanding. His father Bill was also a great guy to deal with. Paul showed me a unit but when he called the office to get the paperwork ready, it had been rented. No sweat - the downstairs apartment would be ready in two months so Paul set me up with a temporary (and furnished) townhouse for six weeks prior to my apartment being available. On move-in day for the townhouse, I got stuck in a traffic jam while driving down from Pittsburgh and was going to miss meeting the utility people, but Bill went above and beyond by being there and handling them for me while I was in traffic. While the townhouse needed some work (apparently the previous tenants skipped out on a lease and left a lot of damages) it was quite adequate for the six weeks I needed it. Hell, I was only charged for one bedroom for one month, so it was a great deal. Moving into my new place in August 2007 was a snap. Got my keys, and even Paul could detect how nervous I was being out on my own and helped point me to various activities and organizations in town to meet new people. I lived in two different apartments with Riner, one near EMU for two years and one in Bridgewater for my final year (before moving to Buena Vista). Anytime something went wrong, it was fixed within 24 hours. Washer quit on me - replaced the next morning. Water heater failed - replaced that evening. Dishwasher broke - replaced within an hour! I can't say any more good things about their property maintenance. As far as the deposit goes, most places don't typically like to give back deposits and I realized this in my years of renting. Their deductions were fair and while I didn't get all of my deposit back, I got most of it. You have to do your part. All in all, Paul and Bill were great to deal with and I highly recommend Riner Rentals for renting apartments.

    I'd give negative stars if I could. They never stop increasing the rent (about 40% increase in 3…read moreyears). They do not respond to emails unless you harass them. Maintenance takes forever and the maintenance guys leave a mess behind them. Tent from anyone other than Riner's Rentals if you can. They really are the worst.

    Urban Exchange - Move-in condition

    Urban Exchange

    (8 reviews)

    We found this place in 2013 when our, then JMU college student began her junior year. It was…read moreclean, safe, an excellent price with an outstanding property manager and customer service. Could always depend on everything. Mary Messerley made those two years and then 2017 equally outstanding. But then, Mary moved on and her replacements were no replacements at all. The property went into disarray with dirty carpets, noisy tenants and pet droppings all over the place (watch your step!). There were pest problems (flies) caused by the wreaking trash bin and a refusal to remediate the problem. Customer service? Not a note of it. Got hit with a fake "insurance liability" rent upper too. Our home liability extends to lease's for which we are listed as tenants or guarantor. Urban Exchange charged us an additional fee each month since the property owner names could not be added to our homeowner's policy, even after receiving a letter of assurance from USAA confirming our home policy liability fully extended to the unit we rented for our students. At the end of the lease, we were charged $125 for "repairs" totally unwarranted (posting a few pics of property conditions when we moved in and the hospital-clean manner we left the place. The $125 was reportedly for "grout damage" and "a bent blind". See how filthy the place was delivered to us (never cleaned) and how we returned a place cleaner and in better condition (bathrooms, walls, floors, appliances) than conveyed. Unless you want low-quality property, property services, total lack of customer service and general incompetence, you will not want to rent here. For the record the 2013-2015 rental period with our first student was outstanding. The last 2018-2020 was beyond horrible. I hope this review informs expectations and decisions before entering into a lease agreement.

    matchbox reality and the people who work at the front desk are scammers. the exit fee for this…read moreplace is exorbitantly high. I scrubbed and cleaned every corner of this plac e and still got charged for cleaning fee. Damages that we're already there we got charged for. The unit manager came around to help " inspect" our apartment and told us not to worry about painting it. We got charged for piniting as well when we could have done it ourselves. Borderline stay away from this place.

    Redpoint Harrisonburg

    Redpoint Harrisonburg

    (6 reviews)

    Our daughter is living here for a 3rd school year at JMU! She/we have loved all of the…read moreaccommodations and the amount of living space for a college student apartment is fantastic! Great location too, just far enough off of campus but super easy access right down the hill to everything a college student would need access to!

    do not believe a single 5 start review you see. those reviews were done because of a giveaway they…read moreran. please do not sign a lease here, RUN. redpoint is the most unprofessional complex i have ever dealt with. first off, the water shuts off at least once a month, and good luck if you want to take a hot shower because the water doesn't get hot. the ceilings fell through because of a leak in the bathtub in the apartment next to me, and they just painted over it so mold could just grow instead of fixing the issue. they will nickel and dime you for everything when you move out. they charged me $600 to replace the carpet in the house just because I had a pet, and there was absolutely nothing wrong with the carpet. the carpets were shampooed before leaving and the place was spotless. they will inspect your apartment throughout the year and charge you for EVERYTHING and ANYTHING. the back door blinds was bent on one slat, and boom $75 charge (they were broken when i moved in and i took pictures). The carpet between my bathroom and bedroom was lifted and ripped when i moved in and I was charged $250 to replace it when i put in a maintenance request. they will also add those charges a week before rent is due and expect you to be able to pay it when given no notice. the place also was not cleaned and was disgusting when I moved in. please save yourself the stress and money

    Matchbox Realty & Management Services - realestatesvcs - Updated June 2026

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