Working with Denita Gray at Funkhouser Real Estate Group made selling my home a really smooth…read moreexperience. She was easy to communicate with, kept everything organized, and handled all the details professionally. I would definitely recommend her if you are looking to buy or sell in the area. -Shirley

Our Funkhouser Real Estate Agent was great. While our journey wasn't simple, we remained confident…read moreScott Rogers was committed to doing everything in his power to sell our home. He was personable, knowledgeable and professional - the perfect combination for a great agent. We highly recommend teaming up with Scott to sell your home.

I rented a townhouse in the Wellington Townhomes from ODR and lived there four years. We had a…read moregreat experience! They were easy to work with and responsive.

I would like to start by saying they are awful to work with, I was shown a beautiful freshly…read morepainted with new carpet clean rental and was told mine would be the exact same as that one. On move in day the house was filthy and no walls were painted at all. They gave me a credit and was like the owner thought he cleaned it enough.... umm ok. I asked if he would be coming to paint since I wanted it painted they said he said no. Umm ok, when we moved out, I found someone to rent that qualified to take over. They suggested clean the house really good so their turnover was quicker to get him in so I took a entire week to deep clean everything. When I got my deposit back they took money out for a cleaner and to paint the walls, how are you going to charge me for something that should have been done before I even moved in??? I asked for a bill from a cleaning company as proof of the charge and I got some fake looking invoice from their maintenance department wtf? Why is your maintenance department cleaning a house. Also the date on the bill was on the 19th lmfao the guy moved in on the 16th early because they let him. Their communication is the absolute worse they told me they were short staffed to bare with them they would look into it soon and a month later I had to message back mad because it was like the 6th time asking about it. I asked about this in August and it's now end of October and they said the owner decided not to give me my money back for either. If I had money to waist I would get my lawyer to sue them because I have all the messages and pictures of how I got the house and it was notated on my lease when I moved in. If they are charging all their clients for painting and cleaning that move out, then doing neither before the next one moves in they are robbing EVERYONE!!

I've already reviewed this place on Google but I have to review here as a lot of people seem to…read moredislike this place. I rented here from June 2007-June 2010 as I was a nervous young adult moving out on his own for the first time, hours from home. Dealt directly with Paul who was very friendly, kind, and understanding. His father Bill was also a great guy to deal with. Paul showed me a unit but when he called the office to get the paperwork ready, it had been rented. No sweat - the downstairs apartment would be ready in two months so Paul set me up with a temporary (and furnished) townhouse for six weeks prior to my apartment being available. On move-in day for the townhouse, I got stuck in a traffic jam while driving down from Pittsburgh and was going to miss meeting the utility people, but Bill went above and beyond by being there and handling them for me while I was in traffic. While the townhouse needed some work (apparently the previous tenants skipped out on a lease and left a lot of damages) it was quite adequate for the six weeks I needed it. Hell, I was only charged for one bedroom for one month, so it was a great deal. Moving into my new place in August 2007 was a snap. Got my keys, and even Paul could detect how nervous I was being out on my own and helped point me to various activities and organizations in town to meet new people. I lived in two different apartments with Riner, one near EMU for two years and one in Bridgewater for my final year (before moving to Buena Vista). Anytime something went wrong, it was fixed within 24 hours. Washer quit on me - replaced the next morning. Water heater failed - replaced that evening. Dishwasher broke - replaced within an hour! I can't say any more good things about their property maintenance. As far as the deposit goes, most places don't typically like to give back deposits and I realized this in my years of renting. Their deductions were fair and while I didn't get all of my deposit back, I got most of it. You have to do your part. All in all, Paul and Bill were great to deal with and I highly recommend Riner Rentals for renting apartments.

We had a very disappointing experience with Riner Rental Management Company. We were required to…read morepay an application fee, submit extensive documentation, and wait for approval before moving forward. We contacted the property management on August 18th, and completed the application on the 18th and were told that we had to wait for the person who did application to return on the 20th before we could move forward. After we were approved, we were told that we could not place a deposit until we viewed the property and the earliest virtual tour (because we are relocating from the west coast to the east coast and could not do an in person tour) would be August 27th at 1:15pm pst. We were then required to wait six days for a remote virtual tour. During that time, we communicated with representatives through the website's virtual feature and by text message. We were prepared to secure the property as soon as we received approval, but were specifically told that we had to wait until after the viewing to submit a deposit. At the exact time of our scheduled virtual tour, we received a text stating that the property was no longer available. When we contacted the office, we were told the rental was "first come, first serve" and that the application fee would not be refunded. We were told we could use the application for another property they manage. If this is the way tenants are handled during one of the most important events (moving and relocating across country), why would I want to do business with them, it is not safe, smooth or respectful. We had to make adjustments to work schedules to meet their demands and were treated like our time money and energy were an inconvenience.

Hold onto your wallet if you're considering renting through Matchbox Realty…read more I wish I'd checked Yelp to see their average 1.2 rating before we rented from them. Having put two kids through college, we've dealt with five off campus rentals over the years, along with numerous apartments that my wife and I rented during college and early in our careers. We've never encountered fees and business practices like this from a landlord. Our son's rent was about $700 per month, already among the higher rates in Harrisonburg. Before moving in, each of the four roommates was charged: * $100 application fee * $362 nonrefundable maintenance fee * $60 nonrefundable key fee * $3 processing fee That's more than $1,500 in nonrefundable fees collected from the four tenants before even considering the security deposit. A nonrefundable maintenance fee of nearly $1,450 for one house before anyone moves in raises an obvious question: what is the security deposit for? The fees continued throughout the lease. Every month there was a $5 renters legal liability charge. Paying rent by credit card incurred a 4.25% convenience fee, while paying directly from a bank account still resulted in a $3 platform fee. Both fees, again, every month. Unfortunately, the move out process was even worse. Our son was the last of the four roommates to leave, so my wife and I spent about 10 hours helping him clean the house. We vacuumed every room, wiped down furniture, cleaned the kitchen and bathrooms, mopped the floors, removed all trash, and filled nail and tack holes with spackle. The house was left in very good condition. Despite that, Matchbox kept the entire security deposit and then demanded an additional $450 from the four boys, threatening collections if it wasn't paid within five days. The charges included items such as replacing air filters (that was a first), replacing a couple light bulbs (we didn't recall any that were not working) a dumpster fee (the dumpster is shared by 50 units, how exactly is that determined?), carpet cleaning, and mattress cleaning. We had already cleaned the carpets and mattresses ourselves, making these charges in particular difficult to understand. From our experience, Matchbox appears to profit as much from move in and move out fees as it does from rent. That's especially disappointing given that many college students are already struggling with tuition, student loans, and living expenses. Customer service was equally frustrating. Frontline staff simply repeated company policy without addressing our concerns, and multiple attempts to contact senior leadership, including the CEO's office, went unanswered. The only employee who seemed genuinely interested in helping was someone in HR named Cara, but she no longer appears to be with the company. This was, by far, the worst rental experience our family has ever had. Based on our experience, I would strongly recommend looking elsewhere before signing a lease with Matchbox Realty.

Worse property management in Harrisonburg. No way to pay your rent without a convenience fee except…read moreby sending a check to Chantilly. Also terrible record on maintenance, I was left without a shower for over a week once, until I fixed it myself. Was a tenant for over 6 years with nothing but problems. Then once I bought the house they had the utilities, which were in my name, cut off. Matchbox took no responsibility for this, going as far as to outright deny it despite the utility companies telling me what happened. Matchbox's customer service, Kyle, is absolutely useless, as are the supposed management, who are clueless. This company is the epitome of what is wrong with the renting market today and exists solely for the exploitation of the JMU community. They should be ashamed of themselves.

My son rented through Mountain Valley Management while he was at JMU. He graduated 4 years ago,…read moreafter which, we moved out of state. Just this summer, they tracked us down by phone at our new home to refund us a security deposit he had left uncollected. Truly great care taken to reunite us with our money. While we rented from them, they were easy to deal with and I do not recall any problems with their service.

DO NOT waste your time with this company. My husband rented from them about 2 years before I moved…read morein, then we were there for another year. The place was basically infested with spider crickets that they wouldn't treat for. Per the bug man that came once a month, "This company is to cheap to let me treat for spider crickets." They also charged us an extra $25 per month for 3 years for a washer and dryer that we didn't even have. Anytime something was broke, it took them days if not weeks to come out and half ass fix it. Also, if you do rent from them, they will take every penny of your security deposit after you move for normal wear and tear for living there. They even charged us to fix problems that were there before my husband even moved in. This is the biggest JOKE of a rental company. Stay away!! If I could give 0 stars I would.

Mike K. told us that our home was 'on the lo9wer' end and said he'd list it 'as low as possible.'…read moreHis demeanor was awful!! Just steer clear from these ppl!

Very disappointing experience with Joanne Knauf of this agency. We attempted to rent a home through…read moreher, and despite all of her kind promises to have everything ready for us, there was one delay after another. For example, she was to oversee the painting of several of the rooms in the house before we moved in and never followed up on it so that on our move-in day only then did she realize the painting hadn't been done. And then she did not remove all of the furniture from the previous renter. not only that, but she continued to try to sell us property on the side, even though we had a contract for the rental and told us not to worry about it if we bought something from her. After about the third delay in the move-in process, we told her that we had decided to find another rental and asked for our deposit back which she refused to do. Even though the house is not ready per the contract terms within 15 days of the move-in she still refused to return our money. In the future, we will choose to do business with more ethical realtors.

Brad Cohen is a knowledgeable realtor with extensive knowledge of the Shenandoah Valley. He…read morecommunicates well and listens! It took me awhile to find the right place and he hung in there with me through it all! A true pleasure to work with!

Brad helped us find our home in the Harrisonburg VA area. He was supportive, attentive, helpful,…read morefriendly, and always available to answer our questions. He focused on our specific needs and showed us the types of houses we were looking for. It was a smooth and stress free process, thanks to him. We highly recommend Brad!

Made the process very quick and easy I wasn't stressed at all. Customer service was very helpful as…read morewell.

I've had such a great experience with Rocktown. Their customer service is always timely, genuine,…read moreand they meet all expectations for solving any concerns I have.

maintenance guys are legit and always helpful or at least ones i meet. The office management is…read morepretty awful and they make your life so much harder by raising the rent. Well they gotta male money somehow and Northview and Arcadia burned to the ground, it wouldn't be the worse thing in the world.

When I first started living at Northview under the previous management, I had no complaints…read more However things changed when bHom took over. In August of 2023, my upstairs neighbors' apartment had a leak which caused their bathtub to fall through the ceiling of my bathroom. See the pictures below on how my "fixed" tub now looks. We have also had a black mold issue that has been "fixed" several times. These small issues are fine to deal with considering the price of rent. What caused me to finally leave this review was an event that occurred the other night. To preface the story, renovations and cleanings are taking place which the residents were informed via email. In this email, 7a-7p were the hours listed for vendors to come in. On Tuesday, my roomate and I got back to the apartment after leaving at 7pm to 3 unknown males in our apartment. My roomate and I, as young women living alone, did not feel safe or comfortable walking into our apartment with unknown men. After this upsetting situation, my roomate called the office several times and left voicemails (they were never returned). I went to the office the next day during office hours and there was no one there. My roomate finally got a hold of a staff member today just to get told we were overreacting and that there is no guarantee it won't happen again. My roommate then asked if there was anyway to get a 24 hour notice and was told "no". To reiterate, I am not upset about the cleaners or maintenance staff doing their jobs. I am upset that a group of men came into my apartment outside of the hours in the email. This caused me to feel unsafe in the apartment I pay to live in which is unacceptable. Edit from April 2026: Unfortunately Northview was sold again to another large housing company that doesn't care about the quality of apartments or the people living in them. Electric costs have gone up exponentially with no warning. Why am I paying almost $100 for electricity when I work 70 hours a week and am never there? Additionally, our HVAC has been on the fritz and anytime a work order is submitted to fix it, all they do is reset the breaker (which I have already done and apparently the maintenance staff think since I'm a woman, I'm not capable of doing so). The black mold has now spread from just the bathroom to my bedroom and the common area. Parents, please do not let your children live here. Students, while the cheap rent is great you really get what you pay for. LIVE ANYWHERE ELSE!!