I stopped in and asked if any of the therapist had a long couch which I require for a disability…read more They never got back to me. I actually inquired twice and got no response.

The front desk staff is helpful, and the waiting area is clean and relaxing. My therapist Rachel…read moreLawley is incredible. She builds me up and makes me feel like I'm doing a great job. 10/10 recommend.

Wonderful group with caring therapist who are well trained and knowledgeable. The office staff is…read morefriendly and helpful.

As a therapist, Dr. Burge is extremely kind, insightful and a great listener. His method of…read morecounseling encourages openness and trust on the part of the patient.

Andrea is kind yet firm in looking inward and getting to the source of finding freedom and…read morehappiness within yourself. She is very encouraging, insightful, and practical. She was also extremely understanding when I had an out of my control circumstance and had to regretfully cancel an appointment last minute. After trying 4 different therapists, I finally am settled and very grateful to have found her.

I've been seeing Andrea for over two years now. I can honestly say, after years of "fake"…read moretherapists, she's a breath of fresh air. Andrea works diligently with you to find and express your authentic self. She doesn't shy away from giving me the tough love that I need to keep pushing myself to be the best version of me that I can be. For the first time in my life, I feel like I've got a champion behind me, cheering me on.

I came here in April of 2023 seeking help after the loss of my father and my twin brother within…read morethe span of 2-3 months in 2019. I had attempted to self medicate using alcohol which wasn't really helping. I was having trouble with my emotions and in general was trying to work through a lot of grief. To be honest I don't feel like I received any help or guidance from the therapist/counselor I was assigned other than I should seek the services of an alcohol treatment program which was very expensive. Ultimately for me anyway finding folks who would listen to me, and help me work through what I was going through made a huge difference in my life. I would have thought that would be the kind of help you would get from a practice such as this, unfortunately that wasn't my experience. Your experience or mileage in this case may vary or be different from mine, and I whole heartedly hope that to be the case. I haven't detected an ounce of compassion, care, or empathy from anyone I've dealt with here so its not a place I could recommend you go if your looking for help as I was.

I've struggled with depression and anxiety for as long as I can remember, and Leska with Shelby…read morePsychological Services is the first counselor I've seen that actually helped me. More than that, I'd say she saved me on a couple of occasions. The entire staff here is fantastic. Beth, the receptionist, always greets me by name and with a smile, and she's incredibly professional and efficient. Dr Spence is a child psychologist who specializes in neuropsychology and she has given me tremendous insight about my child. My counselor leska has also seen my oldest daughter and my husband, and they both think she's wonderful as well. If you need long term help, short term help, and want a staff that's kind, professional, personable, and incredible, please visit this office. I cannot say enough good things about these amazing people!

DO NOT use them!!!They need a negative star review. I scheduled an appointment and was given the…read moreaddress for the Lakeshore location.I arrived and then was told that they made the appointment for the Riverchase location. I asked them if they could call them and let them that I was on my way and they did. I arrived and was told that they did call from the other location and that I would still be seen. I sat there for five minutes,was called to the window and told that the doctor was going go reschedule me!!!! Totally unprofessional office!!!!!I drove 3 hours round trip to not be seen due to their incompetent staff scheduling me with the wrong location!!!!

At first, my psychiatrist/nurse practitioner was really kind, caring, and considerate. Within…read moremonths, he started calling me to the back 30 minutes after my appointment was scheduled. He gave me a prescription for a med and it worked good and then the next refill, my current pharmacy changed manufactures and the it made me feel very sick. I called and left a message to let him know and he suggested that we send it to a different pharmacy which worked out the first time. Last month, he sent the med to the wrong pharmacy and I have been trying to contact him since. No response, the pharmacy reached out to him several times and he won't answer. Why would you put someone on meds and just stop responding? This med is horrible stopping and then starting again. I won't be back.

I see Jackie Devine there. She is a great counselor that I've been seeing for years…read more She is such a great listener. I highly recommend her for anyone seeking therapy.

This practice sent the entirety of my records to a person who I don't even know. Her name is…read moresimilar to mine. We have different first names, different birthdates, different addresses. The records were sent in the mail...just regular mail...nothing secure. The receiver is a nice person who managed to find me and return the records. I called the office and the receiver called twice. I specifically asked for two of the doctors to call me. No one has reached out. I could only speak to the admin. Apparently she is also the compliance person. Not good. So HIPAA violation. I have reported this to HHS. Thank goodness I'm in a good place now. I can't even imagine the repercussions if I were living in an unsafe situation. Run, don't walk. Run.

When I need my head shrunk, this is the best place to go! I…read moresee Dr Faber and he is fantastic. He's a straight shooter and I appreciate his open and honest feedback. I've also seen one of the nurse practitioners in the practice and he was great as well. I also have several friends who use this practice and they love it as well! The receptionists are all friendly and efficient. The building is large and comfortable, it feels like you're in someone's (large) home and I always feel at ease there. Like any successful practice, there is typically a wait to get in, so call early to get seen!

Went there for a single appointment. Spent twenty minutes going on about my life and all the…read moreproblems I faced. Called to schedule my next appointment a week later and was told they banned me from the premises without any further explanation. Helpful indeed.

every visit and every person is always so rude and condescending. a perfect example of how not to…read moretreat you patients.

My personal grievance is with Nurse Practitioner William Gurley. He is a competent provider but a…read morezero-tolerance doctor when it comes to prescribing benzos. He very reluctantly prescribed me a month's supply of Xanax and when I came to pick up the script at the pharmacy two days later, found that he or the office had called to cancel it. I recognize that many patients abuse controlled substances and no doubt Grayson & Associates has run across its fair share of patients who fall into that category. However, without informing me and allowing me to explain my circumstances, my script was abruptly nixed. In reality, and had Mr. Gurley bothered to reach out and ask me, I would have informed him that I had been earlier prescribed 45 1 mg Ativan pills by my previous psychiatrist with the option of taking up to 3 per day as needed. Which I did. I had a rough month with many panic attacks. Within 15 days I was out, though the prescription had been filled on April 8, 1 day before I tried to fill Gurley's Xanax script. I also was prescribed Restoril (Temazepam) for sleep, which is a benzo as well, yes, but I ceased to take it after three days because I found it did absolutely nothing for me. Fifteen years ago it was very effective, but no longer. What I would underscore to Mr. Gurley and all providers is that I have been on lots of medication for 30 years and as a result have developed a strong tolerance to many of them. I was classified as an abuser of my meds when I simply ceased to take them because they didn't work anymore. Jumping to conclusions isn't fair and does no one any good. Don't make assumptions that all patients are out to misuse their medications. As the saying goes, that ain't necessarily so. And for God's sake, have the decency to speak to me face to face next time, Mr. Gurley.