3/24/25. I stopped at Menards after work to buy 3 boards for shelves, needed for an inexpensive, do…read moreit myself project. I found the wood area, but the wood was too long. I needed help and advice, I could find no one. I then found another area that sold finished shelves, again no associate could be found. It was so noisy in the store, it was causing me frustration. The music was loud and playing fast rock, there was a TV in the corner that was loudly talking about cupboards and every few minutes, the "save big money at Menards" song played. The volume to the theme song was louder than the music! Since the store is so big, I called the service desk and asked them to send an associate. I also stated, it was so loud in the store that I thought I was going to have a breakdown! Of course, an exaggerated statement coming from my frustration. Two younger girls showed up with very condescending attitudes. Actually, they were rude. I went back to the lumber area, a young man showed me where shorter boards could be found. I had to go upstairs and carry the 3 boards down the stairs myself. Associate James, walked right by me and made no eye contact. I needed wood screws, I guess I interrupted him by asking where I could find wood screws. He bluntly said, yep, over here. He walked way ahead of me to the screws, when I got there, he waved his hand and said, here they are! The WHOLE experience was AWFUL! I have spent a lot of money in their store, recently having purchased a washer and dryer. I commend associate Stacey, she has always been so helpful and she treats customers with respect.

Ok here's another one of those going to a huge warehouse stores and getting no service!!! But Wait…read morenot this time :) AMAZING... Went to find tools for the UW project, and I got 3 sales people to help!! WOW I was in and out with what I needed in 10 mins!! They actually remembered customer service. Kathryn was a great cashier .Kudos to the manager for training these employees to value customer service. A++++

I LOVE Farm & Fleet...I should just have my pay checks direct deposited to them…read more This is THE PLACE to go for so many things. Tools, paint, auto parts, work clothing (at incredibly cheap prices), lawn items, PET FOOD & SUPPLIES, bulk dry goods, hunting and fishing supplies, bird supplies, feed for your farm animals? Yep, they got that, too. Hardware hardware hardware - they have a great selection of tools and hardware. Power tools? Yep, chainsaws, snow blowers (bought mine here), log splitters (bought mine here) you name it. General household items? You bet - space heaters, hunmidifiers, etc, etc. What don't they have? And, best of all, spending your moola here instead of Walmart, Home Depot, or the other big box stores...keep your money local! Okay, why not five stars? This location is smaller and the store could use an updating. It's no where near as nice as their larger stores in Madison, Verona, or Janesville. Also, it can be hard to get help, and the checkout lines seem to be understaffed, in general. HINT: Come here shopping, take your time, you can easily spend an hour or two here...there is just so much. If you're in a rush, expect to wait at the check out line. But, in general, I have ALWAYS had very pleasant assistance from the people that work here.

I love this store! Since they have moved it is even better. Friendly people and great customer…read moreservice!! I always enjoy shopping here.

Our in-store experience was good, but delivery was a mess. We ordered two chairs and a sofa, which…read morewere delivered with damage. The sofa had a hole in the corner. The two chairs appeared to be slid against something, leaving large stripes in the leather. We also ordered a bed and mattress; the bed was delivered without the slats and adjustable feet. Left us sleeping on the floor on our new mattress for a week. The store plans to send two new chairs and a sofa.

Did not inform me when my merchandise arrived. Took almost 3 weeks for delivery. Would never…read morerecommend them.

Clean and well organized. Good customer service. You can get cash back when paying with a debit…read morecard. No minimum purchase required.

Always amazing! The workers are great! Love to come here. the employees are very helpful.read more

In my personal opinion Dubuque, Iowa's Walmart Super Center sucks. A customer can never get a…read moreperson to answer the customer service phone to ask questions, I'm leaving a negative review based on poor service. There needs to be more accountability on the owners of Wal-Mart

Excellent service and products. Flex steel was made in Dubuque for many years and they sell flex…read moresteel furniture so you know it's not going to fall apart like the cheap places sell. Mark the manager there is very nice respectful and not pushy. Knowledgeable about his products and patient with his clients. I've purchased here for years and will continue to do so. Jeff Downs September 2024

I bought my bedroom set almost a year ago . We had a very nice salesperson who was very…read moreknowledgeable and helpful with my husband and I. There would be two things that would've been great if the delivery guy's who put my bedroom set together just through my bed frame together without tightening up the screws. Both gentlemen were very nice...and the other thing was that I'm surprised the company don't send a thank you card or anything through the mail to acknowledge your customers business with them. They do have beautiful furnishings and I had a decent experience with slumberland.

I was there yesterday and will be going back today, they're polite and operate with a hands on…read moreapproach on customer service. Not to mention great prices

I've been here a few times and the dude that's always there is a cool guy. They have good prices on…read moresome things and up sold prices on others. Great selection of vape juice and prices along with a decent amount of vapes and batteries. They have rough glass prices but good selection of standard glass attachments I think they need a better sign to be able to locate the store but a nice little place.

All their basic vapes are up charged 50% and there off of Ali expressed and the guy working lied…read morestraight to my face and said it was the big thing and the coils are back ordered even tho there aren't any.