I came in here looking for a chargeable vape, and I got amazing customer service! The prices are…read morecheap, especially compared to Botanica. At The Underground, there is no ridiculous minimum credit card fee. I also got some great incense for a buck twenty-five. Oh, and worried about having to leave your kids outside? No problem. Kids are allowed with supervision. In short, this is my new favorite shop!

Went to the underground for the first time the other day and really wanted to say the place is…read moreamazing from the vibe walking past the tattoo shop, walking down the stairs with the hand painted wall with mushrooms. It was awesome walked in and was greeted right away the had a huge selection from glass pieces to rigs and dugouts, stash bags and even disk golf gear witch I thought was super cool. Not to mention affordable prices ,not like other places that make you for your money it was really well priced and was just and all around good experience super cool people 10/10 and to the guy that sold me the cool metal ryot hitter your super cool man keep up the good vibes

Awesome shop. Can't wait to go back. Tonette is amazingly helpful and their selection of cologne,…read morebeard products, cigars and more is outstanding.

Given the nature of the city of Galena and the type of shops they have on their main street, I was…read moreexpecting something more. I was expecting more boutique and smaller batch cigars, and all they had was the same cigars I've seen everywhere else in the area. The staff was friendly and helpful but since there were no new sticks that I had never seen before, I didn't buy anything. There is no lounge or smoking area. This is also a gift store for things like whiskey, glasses, humidors, generally masculine gift items, which is pretty cool. Given the nature of their location in Galena, it's expected that their prices are higher than you would find in other areas and they are, so no big deal. I can't tell you how disappointed I am that a store sitting on the main drag in a tourist town, doesn't have any new sticks or sticks I haven't seen before.

Was just looking for a product to spray in my car when I stumbled upon this spot while visiting…read moreMadison and I'm glad I did!! While they didn't carry any air fresheners, they did carry incense and an impressive variety of smoking and vaping products. From cigarillos and rolling papers to quality glass pieces, vapes, torches, ashtrays, and other unique accessories that were all fairly priced too. The owner, Nick, has top-notch customer service and is just a genuinely good guy. Because Nick was such a cool dude, I ended up stopping by regularly just to check in and shop at the store. Great family man running a great local business! Going to miss stopping by once I head home, but I'll definitely be back whenever I'm in Madison. Highly recommend checking this place out if you're in the area!

The dude at the counter was super chill - he made sure I got what I needed and was looking for and…read morehelped me by making educated suggestions!

Good selection, carries some Kratom etc. Nice man behind counter, Alex. I tried some Kratom and…read moreit worked, though a little pricey. But the more demand the better the price usually so go in there and see if they carry what you need.

Received really good customer service from the gentlemen working. He suggested I open the vape I…read morewas buying to make sure it worked before leaving the store

Great little smoke shop that carries my absolute favorite CBD/Hemp Smokes - Nature's Spirit!!read more

This is a large, bright, open store with lots of cigars, tobacco, and vape products on display…read morewith room for more. You can also see how they are continuing to add to the large selections already available. There is also a distinct separation between the products so newcomers can know and distinguish the change, which I appreciate. I have seen different displays where you can not understand what is for what in the vape world and you constantly need to ask and feel like a fool. The staff is helpful and knowledgeable and more than willing to give advice, while not seeming to pressure or sell you more than you need or want. Wishing I remembered the guys name who helped me, as I would highly recommend him to anyone new to vaping.

My wife bought me a cigar case as a gift. Brought it in to exchange it for store credit with the…read morereceipt. I was told to pound sand, all sales are final. Company policy. REALLY? Won't be getting my stuff from here anymore.

I love going here when I'm in town. The service and selection are absolutely amazing. Great prices…read moreall around. If you go, say hi to Max, there are two strays that adopted them. Both are fixed and shots, it's the right thing to do. I can not even tell you the amount of quick vapes, juices, CBD items that they have, so it was much easier to take all these photos. Seriously, they are some great people! If I could give them more stars, I would. Showed me how to use vaoes I didn't ev3n know were out there. Flavor selection...on point. Thanks guys, until next time.

We stopped in here because my son needed a new vape and this place was great. Wasn't what I…read moreexpected as far as the items for sale. My wife bought some great incense and candles for the house, I bought a cool knife, we got our dog who suffers from joint pain some CBD gummies and my son got his vape and some misc items...The staff here is very friendly and helpful. Anyone passing through Oregon IL. needs to stop here! Loved the cat in the store too!

Recently moved to Lodi from Madison, and have been driving the 30plus minutes to get my supplies…read more I was tired of doing that so I stopped in to m of n to see if they had what I usually purchase. They did not. I asked if it was something they had a possibility of carrying and they said they would look into it. The next day I got a voicemail saying that they were able to order my product. So today I'll be going in to pick it up. No more driving into Madison for me. It's also a perk that their liquids are very affordable and they carry CBD as well. It'll be my new one stop shop for all my vaping needs :)

Dave was extremely knowledgeable and answered all my questions…read more I was looking for a better vape since my old, small vape pen just broke. He let me try couple different ones, and gave his suggestion. Been loving the vape I bought there. Great sampling setup they have! I loved the fact you could sit down and sample as many flavors as you like. Dave gave great suggestions, and has flavor tastes wrote down. 100x better then the gas station I used to go to for juices: at gas station I couldn't sample anything...would have to buy small samples and try out. Since I found a flavor I love, makes vaping so much more enjoyable compared to smoking cigarettes. Half pack smoker down to 1 cig a day after just 2 days. I'll be back for more!