We booked a vehicle for 7 passengers to go from Denver to vail. We indicated that we would have 7…read morechecked bags and 6 pairs of skis. The vehicle was far far too small to accommodate our group. We had to pile luggage inside the passenger cabin resulting in an extremely unsafe environment (multiple hard sided suitcases stacked between seats, ski bags stacked across the rows). If there had been any sort of disruption or accident we would have been in an extremely dangerous situation (ski bay flying through the window, roller suitcases smashing into someone's head). Additionally, the driver was completely apathetic about the situation and made no effort to help. When I called the dispatch service to ask for another vehicle they essentially laughed at me. The customer service here was atrocious and the result was a highly dangerous drive over a mountain pass. I would not recommend this $1000 "luxury service" to anyone ever. Do not use silver mountain express - there are lots of better alternatives.

Recently i was used Silver Mountain Express and would love to recommend this company! Its five…read morestars service! On time, intelligent driver, clean and very comfortable car, reasonable price! Highly recommended!!!! Thank you for great service!

Used this company to take my family and me from Vail (Eagle County Airport) to Keystone. Our…read moredriver, Roman, did a fantastic job!! He was very nice, thoughtful and helpful! Our car was an SUV. It was very spacious, luxurious, and comfortable. I definitely recommend using this company!!!!

Used them from airport to Westin Riverfront and back to airport at end of trip. Both drivers were…read moreprompt, helpful with luggage and snow boards, and very courteous. We made 2 stops on the way to the hotel at a grocery store and a liquor store. The SUV was plenty large for 4 of us, our 4 large suitcases and 2 snowboards and our groceries. Everything went great, highly recommend.

The service from B- Line was outstanding! Confirmation is sent by email. Chris took our…read morereservations and was so kind. We had the BEST driver- Jamie. We enjoyed talking with him. We requested Jamie on the return trip too. If you are looking for a transportation company - then B-Line Xpress should be your only choice. We would absolutely use them again!

Most pleasant and patient customer service. Sierra was friendly, she was very accommodating and…read morepatient with my 100million calls and e-mails. The price was beyond great! My boss said the driver was professional and punctual. We definitely be booking again for his next business trip.

GRT is a reliable, punctual car service with knowledgeable, highly trained employees…read more Alexa was very patient and flexible while assisting me with my reservations. When our travel plans changed Alexa was very responsive and understanding. All of my inquiries were addressed with an immediate response. We flew into CO for a week. Craig welcomed us at the airport and also drove us to Breck the next day. He was so patient and kind especially when I asked him about the area. Craig even gave me a list of suggestions (where to dine, popular dishes etc) This was very helpful!! Erik picked us to a few days later and took us to a snowmobile activity. Erik also arrived on time. Actually he arrived EARLY when he brought us back to our hotel bc he didn't want us to wait in the cold. Thanks Erik!!! On our final day, Christopher took us back to Denver Intl airport. We also enjoyed our comfortable ride with Chris. My daughter gets car sick easily but we had no issues with GRT's vehicles and drivers. Overall GRT made our first visit a very smooth and memorable one. Absolutely no complaints!! We would definitely hire GRT again (two thumbs up!!)

Gold Rush Transportation was an absolute pleasure to work with. Mark was super quick in his…read moreresponse arranging transportation the night of at a more than reasonable price. We also secured RT transportation to Red Rock from Breckenridge, everything was seamless from pick up to return and Zack was a joy to spend the drive with. Since we are from out of state and didn't know the ins and outs of either Dillon Amphitheater or Red Rocks both rides were lifesavers! Highly recommend:-)

I had a very disappointing experience with Rocky Mountain Black Car. I booked a round trip from the…read moreDenver airport to my family's new home in the moutnains southwest of Denver. The email confirmation was for two trips on my day of arrival. I called and got the confirmation corrected. 4 days prior to my arrival, I called RMBC and asked how will the driver contact me and pick up location. i explained to Craig it was my first time at DIA and was a senior traveling alone for the first time since my husband passed. He said the driver would be call me upon my flight landing. I received no call and when I called RMBC- i was told the driver would be there in 15 minutes. ??? I was picked up 45 minutes after my call. I called RMBC and was told by Craig my reservation did not get changed with their new booking system. "it happens- not the drivers fault. He gave me a credit of $75.00.and offered to cancel the return trip to DIA on 12/28/24.He agreed that he remembered my confirmation call a few days prior. I like to give second chances, but the nice sedan did not show up-but an Uber driver who got lost and did not have WIFI to find the way out of the mountains. I was trying to call my family for help. Finally-the driver connected to maps. He drove above speed limit, texted while driving and was accepting Uber rides as we neared the airport Dropped me off at arrivals instead of departures. I called Craig at RMBC who offered a refund. Truthfully at my age-I just wanted a safe and predictable car service experience comparable to what I have at my homes in San Francisco and DC.

Not reliable and unprofessional. Upon calling this establishment it was made clear the car had to…read morearrive at certain time for it to be practical to pay for the service. The gentleman on the phone(Craig) assured us the ride would be there in an hour in a half given our location. After and hour had passed the driver then messages that it will be an additional hour, for a total of two plus hours. Had we known, we would have never booked the ride for we would've been late. Called to cancel immediately and was met much hostility from a woman named Jessica. Jessica rudely expressed that they aren't accountable for their errors, no refunds, and refused to escalate to someone who could provide some kind of relief. Completely ignoring how their misinformation directly contributed to a major and costly inconvenience.

This is my second time using Summit Black Car and each time I have been thoroughly impressed from…read morebooking to drop off. Last year, I booked a Red Rock package trip and was highly impressed with both professionalism and quality. The owner, Andrew, has created something luxurious and special for many occasions, and this most recent trip proved that as he was the one to pick-up/drop-off and communicate with me. If you are looking for professionalism, reliability, security, and luxury wrapped up into one, no question you should be booking Summit for each CO trip (airport transportation, events, Red Rocks, vacation etc). You will not be disappointed. Thank you Summit team for making the process smooth, easy and honest from start to finish!

Loved using a local business for the shuttle transportation for our wedding in Vail. All of the…read moredrivers were on time and professional! The pricing was very reasonable and the owner of the company was willing to accommodate our needs every step of the way. Highly recommend their services!

Visited Vail Colorado and took a Pedi-Cab ride from Jeff Lewis. It was so much fun! I always…read morewanted to take a rickshaw ride or Pedi-Cab ride and I'm glad it was him. He was super great and funny. Everybody should have him pedaling them around town. I asked how much it was going to cost me and he said whatever I thought his ride was worth. So next time you visit Vail Co. take a ride with Jeff! you will love it.