Everything went great and my new light works great. These guys were mindful of the mess they made…read moreand I really appreciate that.

I'm updating my review of electrical work completed by Crimson Power after a few years of living…read morewith their electrical installation work. Unfortunately, we've had to hire more experienced electricians to correct several Crimson Power wiring mistakes discovered during subsequent renovations. While the incorrect installations were completed by less experienced employees of Crismson Power, we would hope that Cameron has been able to upgrade his team with more experienced electricians with professional attention to details required for wiring safety and reliability.

I have gone to Keyhole Security for many years, mostly to have various keys made. I've always been…read morepleased with their fast friendly service. Last week I found a new reason to love this business. Earlier this month I purchased a used Toyota Sienna van from my neighbors. The neighbors lost the spare set of keys so I only received one set of keys. Turns out the key-less remote locking and unlocking FOB did not work on the set I received. This wasn't a crisis but somewhat inconvenient. When I went to the Toyota dealership to have the van serviced and checked out I asked them to check out the FOB to see what is wrong with it. When I went back to pick up the van, the service rep said the FOB was worn out. The price of a new one is $150. I told him I'd just use the key for now. Since I don't feel comfortable with only one set of keys, last week I went into Keyhole Security to get another key made for the van. I also asked about getting a new FOB from them. They quoted me a price of $125 and said they could have it in a few days. I decided to go ahead and order it. When I went in to pick up the new FOB and get it programmed for my van, the service tech checked out the old FOB and said it just needed to be cleaned. I now have two sets of keys and two working FOBs. And that, my friends, is just one more reason to love Keyhole Security in Wenatchee, Washington.

Keyhole security has zero professionalism. After confirming a June 19th install for small business…read moreand home, not only were they a no show but they did not call me back. When I called to see what happened was told there was an availability issue on a camera, they apologized and offered a discount in exchange for sticking with them and rescheduling July 2nd. I agreed. Now Logan called to cancel saying that the tracking for the camera showed eta of July 13th for a July 17th install. I asked for tracking before agreeing to a 3rd reschedule. After avoiding the question multiple times then refusing to provide parts tracking, Logan lost his cool and then hung up on me. I called back and said, ok fine, let's keep the July 2nd for the rest of the job and parts but just cancel the camera. He refused again and refused my business and hung up on me a 2nd time after I then asked to speak with the owner. I called back and spoke with Bob asking for the owner's contact info. in hopes of sharing my situation face to face and trying to keep my July 2nd install for the rest of the project. Again, refused. So, for the first time in my life I am posting a one star review warning the next guy that these guys are not what they say they are. Good with locks but nothing else. Actions don't match promises.

i have known Mike Miller for years and respect him and his staff for all the work they do in the…read morecommunity as well as taking care of me and our family. Thanks Moon Security for being there when i needed you.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

He has helped our clients when they needed help with their computers or emails. He is mobile so he…read morecan travel to you or your business to get you back up and running again.