This is who you don't want to use. I called them and waited a week for a return call. Then they…read morecalled and left a message. I returned that call and waited another week for a return call. I finally met with someone to go over my yard with me. I've waited for their service. They called me this week to tell me they were coming the following morning, weather permitting. Well, it rained the next two mornings so I get it. But today is gorgeous and I never heard a word from them. I guess they went to someone else's yard? I'm in a walking boot....I trimmed my own bushes this morning as I've tired of waiting for them. I've never had such bad service from a landscaper in my life. They should be ashamed of the poor, no lack of service and attention I've gotten from them. Let's hope they refund the deposit they had me made. I won't hold my breath though.

Todd was very knowledgeable and laid out a landscape design that looks amazing. The…read more Hardscape (terrace wall) is beautiful and the installers were hard-working and so meticulous. Not a cheap investment but looks fantastic. Can't recommend enough.

Tyler saved the day! We can not recommend Squared Away Electric enough! We were left without power…read morein the frigid cold due to power lines being completely burnt through. Tyler was the only electrician willing to come help. Great communication and very punctual. Definitely give them a call for any electrical needs!

From the owner: No cutting corners when you use Squared Away Electric! We’ll get you Squared Away, the right way! read more

My first time visiting was a great experience. Awesome customer service with Michael who found us a…read morebeautiful dining room chandelier. We are now purchasing matching pendant lights. I wish I would have visited sooner for our indoor and outdoor lighting needs!

Beautiful lights. Here's the deal....the lights are beautiful. My issue is their exchange policy…read more When you're in the store, everything is lit up is so you can't see how much light a fixture emits or how it lights up, because it's so bright in there. We ordered three lights back in May (I think) and they were just installed. They were installed with no issue and the two gentlemen did a great job. I have no complaints or issues to write about. Once it finally got dark and we turned on the kitchen light, we realized we didn't like it. I called and asked if we could exchange it for a different one and was told "because wires had been cut and it's already mounted on the ceiling, it can't be returned." That is a stark contrast to what the sales associate told me. She said we could return it. I'm really annoyed at the whole situation. So I'll leave you with this, find out the return/exchange policy BEFORE installation. If the policy is awful like theirs and you still want to purchase from them, while in the showroom, ask them to turn off all the lights in the area so you can see what the light looks like. I'm pretty bummed because I enjoyed looking at the lights and have made many purchases over the years here. I think I'll take my money elsewhere. I'm sure it's no skin off their backs, but now I have a light I don't want to even turn on. Also, price check before purchasing. I found two lights cheaper elsewhere shortly after purchasing. Thankfully, they price matched.

Went here to shop for some bathroom showers/vanities for my basement that we are finishing. The…read moreplace is very large and does have a large selection and the layout is very inviting and near. Like a huge showroom floor of the best stuff. We went on a late Thursday morning and there wasn't many people there at all. Our issue was the workers. The few we spoke too seemed to either be unknowledgeable, uninterested and lacked customer service skills. The lady working the front entrance I hope was new because she was clueless about everything including the layout. The representing that she finally got for us after about 15 min of us roaming around seemed like she would rather get a route canal then help us out. Also kinda spoke to us like we were the expert and should know about the brands and product. When the main focus of our visit is to to see what our options were and to see what we liked. I'd say about 24-48 hours we made our purchase but not from here. The customer service experience turned us off. The pricing at This establishment is in the high end. However as mentioned they only have high end things on the showroom floor. So that is to be expected. Most people including us do not mind to spend a little extra for nicer things but we do expect to recover knowledgeable and helpful information before making a purchase of large magnitude.

Worst customer service I have ever seen. First, when we entered the store she told us that there…read morewas limited capacity and that we would have to wait in the car until they called. I honestly didn't have a huge problem with that until I heard a lady say she was going to look at something real fast and they let her enter. After we got to enter the showroom and found some items we loved, she couldn't help because she had to stand at the door, but we could be put on a waitlist or look it up online. I did not drive to the store to then go look it up online. This store has some really nice pieces, but very poor customer service. They took social distancing to a new level! All in all, we wanted to purchase items for our bathroom remodel today, but I refuse to buy from a place with poor customer service.

I took my broken lamp in earlier this afternoon. The man working was super friendly and told me it…read morewas an easy fix and he did it free of charge! Gorgeous lamp selection. I will definitely be back!! Great service.

This review is quick fast and straight to the point…read more.. I had a lamp just stop working out of nowhere, so to the search engine I went. The 1st business that caught my eye was this one.. I sent an email outlining my issue and within 24 hours I was receiving a call with an explanation of what may be the issue and even an estimate to fix it.. This was great considering I didn't live too close and I didn't want to spend a lot on getting it repaired.. I arrived kinda close to closing time and the man in charge of the repair was just about to leave... YET... he stayed to fix my lamp for me... And let me tell you... I walked around the shop ONE TIME..... and he was already finished with my repair!!!! Wow... talk about fast and reasonable service!!!!.. I was very impressed... Wait..... this review wasn't as quick as expected huh?!?!?!... Lol

There's a review on here from a "Todd" who is actually a former employee of Alcott & Bentley. His…read morereview is bogus. The team at Alcott & Bentley did a spectacular job on my house. I truly am a customer. I purchased six table lamps and three pendants from Tiffany. She was a dream to work with and incredibly helpful. She's kind, caring and considerate. She helped me find the right lighting. She did a great job. "Todd" is a sad, negative & seedy person...who blames others for his issues.

My husband Randy and I are redoing the dining room. A friend told us about Alcott. The saleswoman,…read moreAlison, explained that none of the display models are for sale. Everything must be ordered frrom a binder. The binder had no prices. Prices, Alison said, are "determined upon request." I requested. Alison disappeared for eleven minutes and came back with a Post-it note that said $1,850. No model number. No description. Delivery: 16 weeks. Installation: not included. Returns: "we'd have to discuss that." I asked if I could see the fixture I'd be ordering. Alison pointed at the binder. The binder photo was 240 pixels wide and appeared to be a scan of a fax. Not impressed.

OK, we called Bates electric to run out to our fountain and Cameron did a nice job of putting the…read moreline into the house and hooking it all up. He explained everything he was gonna do before he did it. He was very professional and cleaned up very nicely. A year later, we were running a tool off of that outlet and and a surge of electricity shorted out the outlet. We called Bates electric again and Cameron came out and repaired the outlet and got it all working again. At that time, we to attach that line to an existing switch in the house. he was able to come back and complete that within less than an hour. He was very professional very friendly and if we have any work to be done, we're definitely calling Bates electricity and asking for Cameron.

We had several electrical projects to complete and gathered multiple bids. Peak Electric came in at…read morea fair mid-range price, but we ultimately chose them because they were clearly the most knowledgeable about what needed to be done. They worked around our schedule, communicated well, and were a pleasure to work with. We're very happy with the results and would absolutely hire them again for future projects.

From the owner: Your reliable choice for quality, dependable and honest electrical services.read more