The nicest company. Very knowledgeable. I would highly recommend Ethan the owner. The install was…read moreso easy.

The owner Ethan was very knowledgeable and took the time to conduct a walkthrough of our home and…read moreexplain the various options available. He then helped tailor the system to my needs. Installer was very professional and timely. Defiantly recommend this company as they were cheaper and easier to work with than the two ADT reps I spoke with from corporate.

If I could leave 1/2 a star - I would. Tried multiple times to cancel my service / account with…read morethem and was given the runaround. All of our cameras do not work and haven't for months. I've followed the troubleshooting guide several times and they still don't work. When trying to cancel the service, I was told I needed to payoff the equipment loan in order to cancel. I asked if there was any kind of early termination / cancellation fee and I was told no, just pay off the equipment and cancel. Paid off the equipment and called to cancel. I was held hostage on the phone for AN HOUR while I'm at work only to be told I still need to pay an additional $ 234. in order to cancel. Their equipment is bad and their customer service is WORSE! I will not recommend this company anyone and will in fact advise others to STEER CLEAR.

Avoid Vivint if you ever think you might need customer service…read more My experience with Vivint has been one of the most frustrating customer service experiences I've ever had. I recently purchased a new home that already has a security system, so I contacted Vivint to cancel my service. About five weeks ago, a representative convinced me to place my account on a one-year deferment instead of canceling, saying it would give us time to decide if we wanted to switch back. Despite that agreement, Vivint still charged me $81. Since then, I've spent hours on hold over multiple phone calls trying to get the charge refunded and my account canceled. Every time I call, I'm either transferred, left waiting indefinitely, or told I need to call back again. After weeks of trying, I still don't have a refund and still don't have my account canceled. The $81 isn't even the main issue anymore. It's the complete lack of customer service and the amount of time they've wasted. No customer should have to spend hours on hold just to resolve a billing mistake and cancel a service. If Vivint puts this much effort into preventing customers from leaving instead of helping them, that's a serious problem. Based on my experience, I cannot recommend Vivint to anyone. There are plenty of security companies that value their customers' time and stand behind their service. Unfortunately, Vivint has shown me the opposite.

recently had Standard put in the entire security system for my restaurant and I love it. he…read morebrought a system that has more functions than any of the others I consulted and at a lower cost. I can see my store from my mobile phone and it always works! have had no issue, but certain his follow up is flawless. great customer service and product!

From the owner: Locally owned and operatored (for over 22 years), Standard Security Services, (Dynamark Security…read moredealer), specializes in: *Home/commercial security systems *Entertainment systems (including wide screen TV installation, camera/surveillance systems (Closed Circuit TV) *Home/ commercial intercom systems *Access control systems (keyless entry) *Fire protection *Home Theater Systems Call for your no-pressure quote today at 812-218-0715 and ask for Ken Crutchfield. Our security packages are affordable and we guarantee our work. Visit our website at: www.ssdynamark.com - Superior BBB ratings and certified NBFAA We even provide quotes over the telephone (which many other security companies refuse to do).

Thank you to Media House for installing my TV in such a short notice. Truly a professional…read morebusiness. We were met with friendly care and professional work. I would recommend this business to hang you Tv's and more!! Thank you

From the owner: Trusted Home & Business Technology Services Since 2007…read more Need a TV mounted with no wires showing, better Wi-Fi coverage, or help setting up a home theater or security camera system? Media House Telecommunications has been helping homeowners and businesses in the Louisville and Kentuckiana area since 2007. With years of hands-on experience, we provide reliable technology installation and troubleshooting, making sure your systems work the way they should—clean, organized, and easy to use. Our services include: • TV Mounting & Wire Concealment • Home Theater Installation • Wi-Fi & Networking Solutions • Data & Voice Cabling • Security Camera Systems (NVR / DVR) • Whole-Home Audio Systems • Phone Systems & Telecommunications • Internet & Phone Service Setup • Technology Troubleshooting At Media House Telecommunications, we believe in doing honest work and treating customers like neighbors. Whether it’s a small job or a full installation, we focus on quality workmanship and making the process simple and stress-free. If you’re in the Louisville or Kentuckiana area and need help with home or business technology, we’d be happy to help. 502-930-6172 Office 502-965-6723 Cell Website : www.mediahousetelecommunications.com

I recently reached out to Dave at Derby City Security to help me with the installation of a maglock…read morethat we needed installed. Dave and his team came out immediately and assessed our situation and came up with a plan. Their service and professionalism are unmatched. They did a great job on our gate and service set up and I highly recommend them for any of your security needs. They do just what they say and are very economically priced. I will definitely keep them on speed dial for all of our needs. Merady Smith - Woodridge Lake HOA President

I wish I could give zero stars I haven't been getting monitoring for the last 8 months per the ass…read morewhole that came to service my dead battery that the man over the phone diagnosed. I had a service call for my alarm making funny noises for a couple of days, so I called, and a technician was sent out. as he proceeded to change the battery, he told me that I hadn't had monitoring for the last 8 months . but I've been charged every month. needless to say as he's walking around my shop with his whole ass showing he's showing a lot of attitude as if he doesn't want to work. at the end of changing the battery, he asked for a payment, which was a surprise to me because I wasn't told that on the phone. I had a few questions, and he ignored me and proceeded to call the office. he then went and snatched the battery out of the box and went to walk out. I asked if he could put the other one back in. he said nope and walked out. but what made matters worse is when I called the office to tell the I guess owner what had happened and asked if I could be refunded my money that had been charged over the last 8 months with no monitoring. he proceeded to tell me it's my job to check every week to make sure my service is working. I've never heard of that this is going on all while I have a shop full of clients. I am in disbelief with this quote family business but will be taking my business elsewhere

These guys actually care about the job they do unlike those ADT yokels. The equipment they use is…read morebetter than what we had before and the job looks much cleaner. If this were a comparison star chart, the ADT peeps I got rid of would have gotten a ZERO for service. The CBI guys are straight shooters so no complaints at all so far. The wifey actually gave me a pat on the back for this choice.

Repair IT took our MacBook Pro with a broken screen, and repaired it. The screen was expensive, but…read moreRepair IT did a great job and delivered on time and as promised.

Good location Lots of parking, small lobby a variety of…read moretechnology repair services available. Friendly professionals explain computer diagnostics and resolutions throughly. Diagnostic fee charged in addition to the repair. I liked the text updates and they will also call. When I called I did not experience a wait or delay to speak to someone. I would recommend and use for future repairs. Ask for Gabe

Scott is the most honest professional you will find in this industry! He's done work for my family…read moreand for me over the years and we have all been very pleased with the results. His pricing is beyond reasonable and they do excellent work. This is a no-brainer if you have anything you want done to any of your vehicles or Motorsport toys! Ten stars!!

They did my whole stereo amps 2 10 inch subwoofers in my Mazda Speed 3 and it sounds greatread more

I had to replace a door sensor that got misplaced during a remodeling project. Got great support…read morefrom David to help me get it connected and up and operational.

Anyone thinking about doing business with Care Security should read what happened to us and how…read morethis company responded before making a decision. Several years ago Care installed wired security sensors in vinyl windows in the house we now own, by drilling through the sills, despite warning decals on every window that said "Do NOT drill holes into sill of window", because drilling a hole through the sill ruins the weather seal. Things looked fine on the outside, but on the inside the holes Care drilled were letting water run into the walls when it rained, causing hidden damage. When we finally discovered what Care's installation had done, it cost over $21,000 to correct. Care refused to take responsibility, and instead blamed their customers, the couple who bought the house new and had Care install the security system. Care claims they told the couple the installation would void the window warranty, so Care is not responsible. The couple says they were not told a warranty would be voided, that Care assured them they were professionals, had installed many aftermarket systems and the house would be protected. Either way, there was no warning that the installation would allow water into the walls, which professional installers should have known would happen. Care's owners ignored my letter offering to let them observe the problem in person. They did finally respond to the KY Attorney General's Office after I submitted a consumer complaint, again refusing to make the situation their installers created right. I believe Care's insurance could cover this, but Care says they can offer no relief for my situation - a situation that Care's installation caused, according to three professional contractors. Everyone with a Care installed system and vinyl windows should check their window sensors. If you see a small circle in the window sill, you might have the same problem - you should consider having a professional inspect your windows, and contact windowsensor.issue@yahoo.com.

These guys are the best. When I was looking around to upgrade my home theater and external security…read moresystem, these guys came highly recommended. Even though, they're in Indiana...these specialists had no trouble coming out to the East End of Louisville to help me out. I'd recommend them to anyone.

I can't say enough positive about the service and expertise Hawkeye demonstrated with hanging my…read morenew TV. There were big challenges 75 year old house, plaster walls, and original fireplace full of concrete. These guys got ALL wires in the wall. I have no wires showing or tucked. I LOVE WHAT THEY WERE ABLE TO DO. And I had been told by two other contractors it couldn't be done!