Rented a pontoon and they were very accommodating. Friendly staff and well maintained equipmentread more

We had the 21 foot "Cute toon" pontoon boat. 2 adults, 2 kids under 10. We reserved it for 4 hours…read moreand halfway through, the throttle stopped working and we were stuck in the middle of the lake. One of their staff came out to help and assured us they didn't think it would be a big deal. It happened again, and we had to get towed back. It took 10 minutes to get ahold of the "emergency line". When we got back to the dock, we circled around for 30 minutes and we were well ahead of our 4 hours. They didn't want to offer any sort of refund and when my husband pushed for one, they said "if it's going to hurt the holiday, we can try to do 10 percent." They had their information completely wrong and then called us to come back after we had left because they had accidentally refunded the whole thing. We could have just let them deal with their mistake but we came back and they still messed up the refund. They were also were ok with letting the next group go on a boat that clearly has safety issues.

Captain Chris is amazing. A stellar experience all around. The boat is clean, spacious, and well…read moreequipped. Chris is all about the experience and the beauty of the lake. He's guided our group of women on successful swims for over 5 years. His experience handling a boat with open water swimmers in the water is next level. He's always alert to safety issues and encouraging to the whole clan. We look at him as the 7th member of our "team." Charter Chris for fishing or a day of swimming. Can't say enough good things about him!

Shout out to Captain Chris Ditter, business owner of Sierra Fin Addicts. My family and I had a…read moregreat fishing experience with Captain Ditter this past Sunday, 6/7/26. A brisk early morning out on the lake, being able to enjoy a beautiful sunrise and taking in the snow cap mountains all along while catching fish. During our time with Chris, he was giving us a tutorial about the whole lake and the beauty of it. That evening our family enjoyed the fish we caught. The fish was so delicious. An amazing time and experience I won't forget and look forward to going back out!

My friend and I stopped here for a ride in a kayak for an hour. Neither of us have ever done that…read morebefore so we figured it would be something fun to do. The verdict? It was a lot of fun. Relaxing, relatively easy, and a decent early morning workout. The lady at the counter was amazing. Great customer service and a joy to talk to. We definitely plan to come back next time we come out and likely might even charter a boat for fishing or something.

Absolutely incredible experience with Capitan Andrew! He…read morewas so knowledgeable, his expertise really shined throughout! Laid back & friendly attitude. We caught the limit in less than 2 hours. He ensured helping us make memories & was a great photographer capturing all our moments. Can't recommend him enough! If you're looking for a charter to have the best experience, Captain Andrew is your guy!

Arlo is the Best!!!…read more I have been on a few guided trips over the years and I have to say that his approach to his craft is a breathe of fresh air. I say this because I think many can relate to the anxiety you have with a guide at times thinking you are letting them down by not doing exactly what they say or missing a cue etc.. Arlo took my wife and myself on the Little Truckee river and made us feel so comfortable and relaxed that we cannot wait to go again. Arlo you gained a customer for Life!!! Keep up the good work!

Went out on the Truckee River to fly fish in late February '21. Never had been fly fishing before…read moreand I can't imagine a better teacher than Arlo!!! I learned so much about the sport and he covered everything and more. He's a true expert with a deep passion about fishing and I was even able to land 2 wild trout! I highly recommend Arlo and his wonderful teachings!!!

Not responsive, does not reply to emails or calls ahead of booking and no updates about pending…read morereservations

We originally booked a 12pm kayak but they didn't have enough sign ups so they called and asked if…read morewe would mind doing 11am instead. No problem. I was afraid at first because I read some of the negative reviews. But we had a great experience. I don't remember the drivers name but she was nice. Scott was our guide and he gave us a lot of information about the area and also took pictures of us in our kayaks. He made sure we had a great experience. You don't get to venture off on your own and you have to wear a vest. The water was beautiful! Being able to see what's under you and the surrounding area was a different experience and definitely worth it. We will be doing this again

So many rivers to choose from. They can find the perfect river for your group or family. Try a…read morewilderness rafting trip or take advantage of free camping on the South Fork American.

Jayden was a true pro as our guide. Her direction was always very direct, dead on accurate and…read morecalming to hear. We had young kids who were initially nervous but we felt safe in her hands. By the end, we all had an awesome experience thanks to her.

I went on a bachelor trip and we all decided on this company to guide us on a full 8-hour tour…read more From the get-go with just transportation they were very welcoming and accommodating. Our instructors were Joey and Schyler who were fantastic. Even the driver Pauly was fun. We put so much trust into them and it worked out so well! We followed their guidance and they listened to our input, and the food they made was good! I have to recommend it and would absolutely do it again. 10/10

We took 17 of our parents and youth on the South Fork of the American River rafting experience…read more All of the guides were amazing, we had such an amazing time, I hope to see them soon for another experience. Every guide was very knowledgeable, they all had a safety first mentality. They were willing to put up with a full boat of kids that just wanted to splash, but reigned it in when they had to become part of the greater team to get through some of the tougher rapids. Overall we had an amazing experience, were able to get out and truly enjoy some of God's amazing beauty that He's created. I'm so glad to have been part of this.

I have been on rafting adventures all over the world and Bio Bio is the best of the best adventure…read moregroups. I had the pleasure of rafting the Futaleufu River with them in January 2024 and they far exceeded my expectations. The Fu River was as challenging as I imagined but the flotilla of guides who accompanied us each day made the river experience far safer and more memorable. The rafting guides and safety crew outnumbered the guests, partly because the hosts/founders, Lorenzo & Terry, welcome experienced guides to participate. Everyone of them have 10+ years of Class V river experience and loads of fun stories from their adventures. But what really sets Bio Bio apart is the camp experience. I am use to camping on the side of the river on these types of trips and wasn't sure what a base camp experience would be, with the extra shuttling involved, but I was blown away by it. They have an equally large staff in camp, including chefs working in a gourmet kitchen, a brewmaster making their Fu Brew, 2 yoga & massage therapists, a coffee barista, and on and on. As an added touch, each tent has an assigned "tent captain" who will bring coffee or tea to your tent each morning and look after all your needs throughout the experience. Then there are the fun days rafting in Duckies and a day of horseback riding to ensure we got to enjoy all that Patagonia offers. Add to all this, a master photographer who captures all the experiences on the rafts with Go Pros, a high caliber drone, and action shots from his kayak, plus lots of filming of the in-camp fun ... then masterfully produced into a video. I can't wait to experience another adventure with Bio Bio!

Wrote 2 stars so my review didn't get filtered. Should be a 1...if not a zero…read more Recieved this email after I called to schedule trip. "We hope you are looking forward to your upcoming adventure! NOTE: WE ARE RUNNING THIS TRIP. PLEASE APPLY A $600.00 DEPOSIT TO CONFIRM YOUR TRIP. THE BALANCE WILL BE DUE BY 8/15/12. THANK YOU! " After placing deposit and arranging for someone to cover my practice for two weeks at a very expensive contracted price. I receive this email. "We are writing with unfortunate news about the upcoming Africa trip scheduled with Wilderness Medicine, starting October 15th. Due to low participation, we are not able to run this trip ...Because you've experienced this inconvenience and disappointment, we can also move your reservation to our January Wilderness Medicine Africa Trip with a $200.00 discount per person (Jan. 21st-Feb. 4th). We can extend the same discount to our Fall 2013 trip." Unbelievably unprofessional.

I just wanted to take a moment to share my deepest gratitude for the incredible experience you gave…read moreme on my 49th birthday (booked 7/13/2025). From start to finish, it was exceptional -- and it's all thanks to your amazing team and the extra touches that made the day so special. Emma and Jane deserve a huge shout-out for their outstanding customer service. Their kindness, enthusiasm, and genuine excitement added so much joy to my first-ever clear kayaking adventure. They made me feel comfortable and cared for every step of the way, turning what could have been just another outing into an unforgettable 49th memory. Emma not only climbed rocks to ensure my photo was one of a kind she treated us (my friend Candace & I) like she'd known us for years! You can't fake you love what you do for work- Emma lovesssss rock climbing and nature - and you WILL feel that from her And now to Jane, who highly encouraged my cowboy boot photo shoot!! What a perfect, unexpected bonus! It brought so many laughs and made my birthday feel uniquely me. The combination of gliding through the water in a clear kayak and capturing that moment with a fun, creative twist is something I'll cherish forever. Thank you for doing what you do -- for creating not just a service, but an experience that celebrates people and makes them feel special. You truly made my birthday one I'll never forget, and I'm already looking forward to my next adventure with you. P.S- I still feel Kayak/Paddle-board speed dating, is something you need to look into adding! With heartfelt appreciation, Amber (#sacramento) Also, say hello to Enrique (the famous soccer player)!

Very friendly and helpful folks. Made us feel welcome and gave recommendations on local food and…read moreactivities. Great selection of stuff. We rented some ebikes and the price was very reasonable for 4 hours. Helmet and gloves included. [$70]. The bikes were high quality and we had an awesome time. We rode the Radster Trail Electric Off-Road Bike on the off road hill trail and it was great. Rad Power brand.

Sometimes you have an experience that you know will stick with you for the rest of your life. This…read morewas one of those times. We did a two day south fork trip, with a stop for the night on the river bank. Our guide Cryin' Bryan(just kidding Brian!!) and bonus gear guy Gator, were absolutely amazing. The were kind, helpful, had the best stories and cooked the best food. We did 21 miles of river over two days and it was unbelievable. Things we learned on this trip... -Gator taught me how to make a camping mocha(more like chocolate coffee when I made it!) with instant cocoa mix, coffee, creamer and water. -A tortilla wrap with PB&J and trail mix is the thing of dreams. -The front right seat of the raft is the 'hot' seat(or wet seat) and you will get hammered repeatedly. Haha. -Camping on the side of the river is magic. Pure. Magic. -Hospital bar has its name for a reason. -Composting toilets in the woods smell like a gerbil cage. -Brian's love of Star Wars and pineapple fried rice lead me to believe we could be real life friends. -You can make lifelong friends out of strangers you meet on a rafting trip. The meals they provided were amazing. Well beyond normal camping fare. For sure a perk with the trip. With things like chicken salad pitas, pancakes, sandwich wraps and fajitas, we were never hungry. We upgraded to the canvas tent they have at the campground for the first night and it was wonderful. The little front porch and getting to hear the river while we slept was magic. The newly upgraded bathrooms were probably the nicest I've seen at a rustic camp ground. The shower stalls are outside, but each one has a locking door with the shower stall and a little changing area with hooks and a bench(and the rain shower heads were great, but know the water pressure isn't the hardest, but not the worst either). When the 'Boss Man' picked us up from the river on the last day, it was really neat to get to chat with him. He asked for anything we think would add to the trip, and the only thing we can think of would be to bring along a yard game for the overnight trips, like ladder-ball or something for on the river. But there is absolutely nothing we would change. Enjoy my million pictures. I really couldn't pick and choose what to show, so I showed it all! We can't wait to go back!!

We enjoyed the half day class II-III+ trip. Everything went smoothly from start to end. There were…read morechill about people being late: I think they might leave a buffer because people are always a bit late. I really appreciated they had a page linked after you book of all the things to know before the trip. Getting ready was smooth, and the guide was helpful on the way with paddling instructions and questions. We dropped into the water at two points and also got to switch seats so everyone tried being at the front. The water is extremely cold. There are two photo spots where they took pictures you can purchase. Lastly the bus to get back went great, but they kind of left us alone right after we got back to camp, even though we had some questions and were going to leave a tip (we left our wallets in the cars).