I recently purchase a vehicle from Feeny Ford of Grayling Michigan,…read moreand I wanted to thank Larry Baumchen and Dan Prause and Tammy Rock the great deal I received. It was the best car buying experience that I have ever had. Thank You,

Disappointed to say the least in this dealership. Purchased three used vehicles from here in the…read morelast 7-8 months. My wife took her 2023 Ford explorer in there for an oil change and the tech noticed a rear axle leak. Told her it needed to be addressed. She asked if they could fix it and he looked at her like she was stupid. Told her No.. they were 6-8 weeks out on service and to take it to a local dealership since we live two hours south. I called our nearest dealership and they said no problem and got here in three days later and fixed on the next day. Maybe if you're so far behind on service you need to be open a few more hours to catch up. Just saying, think twice about purchasing your vehicle here. They will sell you a vehicle and tell you all about how they will pick it up for service, leave loaner cars etc. but when it comes down to it, they fall short for sure Troy Alexander

I bought a used SUV at Don Nester Chevrolet. Everyone that I…read moreworked with in the Sales Dept. and the Service Department was very nice and cared. The Owner and the Sales Manager are very caring. My vehicle had a problem and they handled it. There was no arguing or hours on the phone to get it done. These people care in my view and they want you to be pleased with your purchase. if you asked me would I buy there again? 100% I will. Very impressed. A big thank you to all at Don Nester Chevrolet in Roscommon, MI. 5 Star rated by me!

Sadly, the negative reviews are true for this small business. I bought a used car from them and…read morethings seemed good with the salesperson but as the sale progressed, mistakes were made. Here are some of the major mistakes. 1. First they sold me the wrong car by putting the wrong vin of a different car on the paperwork. 2. I was having the car shipped and they didn't ship it with temporary tags or the title. They mailed me the title and temp tags with USPS snail mail that took 10 days to reach me. 3. They gave me two different key fobs. One for my car, one for a different year/make of the same model. They won't try to fix the situation because "the deal is done." BTW it costs 800-1000 to get a duplicate key fob and get it reprogrammed. Dealership businesses live or die on referrals. I can't see someone referring these people.

Oll change on 6-16-24. I had a feeling the guy didn't know what he was doing. Took longer than…read moreusual and he was under car a number of times. He did not check tires or washer fluid. Just had oil change at different dealer and service mam said 6 bolts were left out of a cover. Also paid $77.03 at Serra. $57.80 in Grayling and much better job. Won't go back to Serra. Bronco was purchased at Serra.

Called dealership to see if an advertised vehicle was still…read moreavailable. Was told it, was so drove an hour to get there. Once I arrived I was told to ask for Gabe. Once I sat down to tell him why I was there he told me the vehicle was sold. Typical dishonest dealership. Then they tried the bait and switch. Got up and walked out. I will never go to Serra Ford Gaylord again.

We bought a 2015 Dodge Ram 1500 from a dealership near Holly/Clarkston area where we live. We're up…read morethis weekend to visit our parents and had a "service electronic throttle control" error message come up when we were about 20 mins away from Gaylord. We made it home and woke up this morning to take it there first thing. They told us it was a Canadian vehicle and out of basic warranty so they can't help us and sent us away. We stopped by advanced auto parts and they sent us to upper lakes tire who actually helped us. After talking to our dealership, they said Feeny should love this kind of work since they will be getting paid from another dealership and it's warrantied work from them. We called back to speak to a manager once we talked to our dealer, and he told us the same thing. "It's a Canadian vehicle so we can't help you." They only suggestion they gave us was to go to muffler man which is closed today. Whether they could actually help us or not, they need to improve on their customer service and explaining things since they left us with no explanation of why they couldn't help us beyond the fact that they were busy.

Avoid this place like a virus! I took my Jeep Wrangler in…read morefor a simple oil change. They cracked the plastic housing and did not recognize this leading to a large loss of oil all over the highway. I had to stop and fill it up with several quarts. I then took it back to them and they fixed it but left the o ring off of the oil cap. This lead to a major loss of oil to my garage floor! Unbelievable all this over a simple oil change. Quaker state in town has never screwed up an oil change for me, I'd take my car there. FEENY will also pressure you to buy and extended warranty when buying your new car there. I did buy an extended warranty at FEENY when I purchased my new car there. I took it in and they said we can call the mopar rep but we don't think it will be covered? Why? It is expensive was their answer. Of course they are changing their tune now trying to blame it on me. Going on since January and despite multiple phone calls and talking with owner they will not honor the warranty! Also, many times I would try to make an appointment for a repair and often it would take 1-2 weeks to get an appointment! Is this because it takes 3 visits for them to do a simple repair? Is it because the cars they sell break down that much? Is it because they know I have a warranty they wish not to honor? Not sure but either way not good! Service: Fail New car Warranty:Fail Simple oil change: Fail Avoid this place like a virus!

We bought a used truck from there folks and discovered the next week that someone had drilled a…read morehole through the back seat floor into the gas tank when mounting a piece of equipment to the floor. The smell of gas was overwhelming and we thought we might catch fire or explode!! After A wonderful conversation with the Owner Matthew Nester, the situation was resolved by the next week at the Ford Dealership in Tawas and graciously paid for the needed repairs. I will now recommend this dealership to everyone that I know, And possibly purchase another vehicle from them soon. I'm now convinced that there are still some good honest people in this world. Matthew Nester is one. God Bless you Matthew.

I had car trouble while on vacation and was extremely disappointed with my experience. They charged…read moreme an excessive amount just for my car to sit there, and they never clearly explained what the charges would be. They also told me my car had a specific problem, but after getting it checked once I got home, I found out that wasn't even the actual issue. I felt misled and would recommend being cautious before taking your vehicle here.

Called this morning about a truck that's listed on marketplace. After 5 minutes back and forth with…read morethe operator I was told the salesperson was unavailable. Left a voicemail. No reply. Called again late afternoon. Operator again said the salesperson was unavailable. Asked for a sales manager or someone else who could help me. Hung up after another 5 minutes on hold. Piss poor way to do business. Maybe the very polite operator should switch positions to sales.

Fantastic! We were on a road trip from Minnesota - pulling our camper when our truck broke down…read more Brandon was kind, responsive and got us in immediately- eventhough we got there 15 min before closing on a Saturday. They had it repaired and back on the road in no time. Brandon was so great to work with and made a potentially trip ruining situation into a small part of the story of our trip!! Many thanks to Brandon and his outstanding service department!!

Very satisfied with with my 2020 GMC Sierra 1500 truck I told my sales man when I'm ready for…read moreanother one I want another one just like it with a few other options because at that time I had to take what they had on the lot at that time but yes I'll buy there again in a heartbeat thanks Bill

The staff at Wagar Motors are knowledgable and friendly. We've utilized sales, service, parts, and…read moredetailing departments and they are always professional and courteous.

My vacuum pump went out on my truck on Sunday causing me to not have power brakes and I was hours…read morefrom my house I only had a couple tools on me I got to Napa not expecting them to have the part in stock and they did and the guy even offer for me to use tools if I needed thanks for the good service keep up the good work

From the owner: Your local NAPA stocks auto parts, tools and equipment and many other items for heavy duty trucks,…read moremarine, and farming equipment. Stop in today. NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.