Absolutely stress-free, highly professional and reliable property management experience!…read more As a retired Air Force medical officer, for over 40 years I have owned income property in several states as well as overseas. I have been using the services of Schambs Property Management Group for my rental properties in the 12 Oaks Subdivision of Holly Springs, NC for over 10 years. During this period, Brian Schamb and his team have made long-distance landlording completely stress-free. Over the years they have clearly provided a five-star, stress-free, property management experience. Unlike my other rental management experiences, which I have unfortunately had in the past, his team has been consistently professional, and highly knowable and responsive. Simply they are easy to work with. They consistently follow-up to ensure the work was completed as quickly as possible. They also provide excellent clear and timely communication. Without any reservations, I highly recommend Schambs Property Management Group.

I would strongly caution anyone considering renting through Schambs Property Management. My…read moreexperience has been extremely disappointing and frustrating. When we moved in, the carpets were in unacceptable condition--they had a strong odor and visible urine stains throughout multiple rooms. It was clear they had not been properly replaced or remediated prior to our move-in. This made the home feel unsanitary and not truly livable from the start. We started cleaning the carpet and there were mounds of cat hair that came up as well as baking soda, assuming it tried to be treated superficially before we moved in. We reported everything right away, expecting a reasonable solution. He sent a company to clean the rugs, but the next day the odor and hair was still there. We reported the photos and smell again, and Instead, we were told by Brian (the owner) that they would only replace the carpets if we agreed to extend our lease AND pay for half of the cost--even though this was clearly a pre-existing issue. He would not come visit himself or send anyone to experience the issue first hand either. It is incredibly frustrating to be asked to financially contribute to fixing an issue that should have been addressed before the property was ever rented out. Basic standards of cleanliness and habitability were not met, and the way this was handled showed a clear lack of professionalism and responsibility. We could not afford to move out and pay that cost of moving, plus a deposit on another home, so we had to split the cost and sign the lease. They just had the carpets replaced and the padding underneath was completely stained and visibly destroyed. Overall, this experience has caused unnecessary stress and left us feeling unsupported as tenants. I would not recommend Schambs Property Management based on how this situation was handled.

I had a bad experience speaking with them. The person on the phone had an aggressive tone and an…read moreattitude that was rude, apathetic and unprofessional.

I am a homeowner in Mill Ridge subdivision. They are constantly asking for more money for whatever…read morethe reason. They are very un-professional, rude and extremely arrogant, as if we are beneath them. We need to find a new HOA management company. Look elsewhere if you are looking for a company to manage your HOA.

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

potential property owners and tenants, for the love of GOD do not do business with these scumbags…read more recently completed a two year lease with these clowns for a 3500 sq foot property in Cary. I will say they were fantastic right up to the point i moved in. with in weeks i had a water leak from the master bathroom requiring the master bath shower and tub to be removed and replace, (a three month process). (they knew about the issue before i moved in and did not address it, but painted the ceiling to cover the damage before i moved in.) they will conduct a 6 month review on the property. i get it, no problem but the old man that showed up came with a 360 camera. the same setups that relators use to show case a property. when i refused to let them use the camera they gave me attitude. they kept saying it was in the lease so i asked them to show me where i agreed to this. then they just conducted a walk thru and found now issues. also, it those two years, the washer failed three times and they finally replaced it. then the microwave/oven unit failed and they replaced it after a few weeks. at move out i requested a walk thru and they refused to complete one with me. i had to call three times a day for over two weeks before some idiot answered the phone and told me i would get any part of the deposit that wasn't used in 60 days. but he couldn't tell me what they were going to charge me for. please, rent from anyone else in wake county. absolutely anyone else.

This has been one of the most frustrating experiences Ive ever had with a company. They never…read moreanswer their phone, and even when you leave multiple messages, they simply do not call you back. It feels like they completely ignore their customers.Theyve sent unprofessional, unwanted vendors to my home to handle cosmetic issues I never requested, and in the process left me without access to a shower for several days despite me specifically asking them not to proceed with that work at this specific time. When my AC went out in the middle of summer and my thermostat was reading 84 degrees, I practically had to beg them to send someone to fix it. On top of that, my rent increases every year, and there are random additional fees that are never clearly explained. While I truly love the townhouse itself, I am choosing to leave solely because dealing with this company has been such a nightmare. On the rare occasion you do get someone to return your calls or follow up they are rude and completely unhelpful.I strongly recommend avoiding this company at all costs.

Having worked with hundreds of Realtors over the years, I highly recommend Justin…read more Justin Burleson is a true professional and a leader in the Triangle market who really stands out; he also runs a great team at Premier Agents Network. I've known Justin by working with him through my business for the past 8 years, which has put me in direct contact with hundreds of Realtors throughout the years. My husband and I met with him in April 2025 to talk about listing and officially hired him to sell our house that June. Even in a tough market with plenty of competition in our own development, he gave us the honest, data-driven advice we needed to set a realistic price. His marketing was excellent and showcased the house perfectly without being overdone--which is something I appreciate. It got people out to see the property, even in our rural area. We were honestly prepared for the long haul, but his strategy worked and we had a full price offer in under a week. Justin's sense for the market is incredible and he is easily one of the best in the business. I wouldn't hesitate to hire him or bring any of his Premier Agents Network team's expertise in to help guide your next move.

Justin was incredible to work with. As first‑time homebuyers, we weren't sure which part of the RDU…read morearea we wanted to call home. Justin was very patient as we toured close to 50 houses before finding the right one. He guided us through every step of the process with true professionalism, and we couldn't be happier with our experience. Highly recommend working with Justin if you're looking to buy in the Raleigh/Durham area!

I have had an excellent experience with Acorn and Oak property Management. The agent I worked with,…read moreLisa Rietzes, was pleasant, easy to work with, and clear about the steps I needed to take to rent. When I walked into my new kitchen, there was a gift box there. It contained a roll of toilet paper, a small Hammer, a bottle of water, and several other necessities. It was so thoughtful because those are the kind of things you never can get access to when you move in. At first. Kudos to Lisa and the company!

We worked with Acorn + Oak for roughly 3 years managing our rental property, and unfortunately our…read moreexperience steadily declined over time due to poor communication, constant turnover in points of contact, and lack of follow-through. The final issue that led us to terminate management involved landscaping/tree work that perfectly summarized the broader problems we experienced throughout the relationship. We requested quotes for landscaping work in mid-March and did not receive them until we followed up weeks later. When the quote finally arrived, the pricing didn't add up correctly and had to be clarified after additional follow-up. We approved what was described as trimming and cleanup work, but communication throughout the process remained inconsistent. Scheduled work dates were missed, partial work was completed without updates, equipment was left at the property, and both we and the tenant repeatedly had to ask for status updates. Most concerning, a large holly/privacy barrier on the property was cut back far beyond what was communicated in the approved scope of work. We were later told after the fact that the vendor believed mildew/mold treatment required such an aggressive cutback, but that was never explained to us before the work was performed. Had that been communicated upfront, we would have had the opportunity to discuss options and understand the actual scope of work being approved. The larger issue, though, was not just the landscaping situation itself -- it was the ongoing lack of proactive communication and oversight. Over the course of our time with Acorn + Oak, we went through multiple points of contact and consistently found ourselves needing to follow up for updates, quotes, scheduling information, and basic responses. Even our tenant expressed frustration with delays and communication issues. For a company charging a 10% management fee, we expected significantly better service, coordination, and accountability. Instead, the experience often created more stress and work for us rather than less. The Broker in Charge ultimately allowed us to terminate our agreement early, and we are now self-managing the property while evaluating better long-term options. I rarely leave negative reviews, but I think it's important for prospective owners to understand that communication and consistency were major issues in our experience.

Buying a home is a big investment and sometimes the process can be very stressful. But if you are…read morefortunate to find a real estate agent who is not only knowledgeable of the process, but approaches the effort required as if he or she was making the investment for him or herself, that helps in alleviating the stress from the buyer. I say this because I had direct experience with real estate agent Jerry Johnson (who now owns a brokerage) when we moved into the Raleigh area nearly 5yr ago and was looking to buy our home. We were looking to find and close on a home within a month. Given the low inventory and with many buyers on the market at that time, it almost seemed improbable. But with Jerry on our side, we made it happen. With his experience and desire for success in what he does, Jerry always reminded us about the next step and what we needed to have ready while we were still working on satisfying the requirements of the current step. He wanted to be sure there was no obstacle as we navigated from one process to the next given the time constraint. We followed his direction and successfully closed on our home within a month. We are enjoying the home he helped us buy and are glad we chose him as our real estate agent. Jerry has helped many other families buy their homes and I don't expect their experiences to be anything other than very pleasant. He is a nice and trusted person to work with. So, if you are looking for an agent who will work the hardest for you and not rush you into making a quick buying decision, then Jerry is your person. Because of his success as a real estate agent, he is now operating his own real estate business. So, give him a call when you are ready to buy that home. Your experience will be just as good as mine if not better.

Jerry with Carolina Property Access was the property manager for the house we rented for 2 years…read moreand after having such a great experience working with him, we knew he was the person we wanted to help us find and purchase our 1st home. From start to finish Jerry was extremely professional, thorough and responded immediately anytime we had questions or wanted to view a home. He made the process easy and enjoyable, which was no small task in the middle of a pandemic, but he stayed on top of everything to make sure it got to the finish line. All around great person and great realtor that I would highly recommend to anyone with a rental property or looking to buy/sell. Thanks for all your hard work Jerry, we couldn't be happier with our home!

Triangle Home Team Realty is the best, Mike and his team were on top of everything and helped us…read moreany way they could. Any issues that came up that needed addressing were handled ASAP. They were always there for us throughout the whole process up to the closing day! As a resident of Apex for 17 years, I would strongly recommend using them for my real estate needs !!

Liz Tivnan with Triangle Home Team Realty recently helped us sell our home in the Villages of Apex…read more She was highly recommended by our neighbors who had just sold their homes. The experience was fantastic! Liz was always available and was able to meet with us, schedule a photo session, list on MLS, schedule showings, present offers, and close on our sale in less than a month! We definitely recommend Liz and her team!!

I'm an out-of-state real estate investor, so I really needed a property manager that I could count…read moreon. I thought that I would get better attention with a smaller property management firm, but that didn't work. I found Block about 10 years ago. I would prefer a single point of contact, but it never takes too long to get what you need. As a property owner, I would use them again.

We are 3 days from the end of our contract with Block and they have already cut us off from our…read moreportal. This is the most unprofessional company of any size that we have ever encountered. They have not done most of their contractual duties and this few that they did fulfill were shoddy and incomplete. A lot of promises made. Nor kept. We were sold to Block along with several other HOAs in the Triad area and we gave them 6 months to show any good results. None were forthcoming.

Birche and team were amazing! I was looking for a house in NC while still living in California and…read moreI couldn't imagine it being any smoother a search and eventually buying a house without his help. Birche quickly looked at any house we were interested in immediately, sent multiple videos with great comments and thoughts that were very helpful making our final decision. Even after closing Birche was there to assist in putting us in contact with a few subs to do a little work. If any of my friends or family ever need a real estate agent there is only one person I would call Birche Meese and his team. Thanks Birche

Damara and the team were great! They made the selling process quick and easy! Very responsive and…read morevery knowledgeable. Highly recommend