My kids and I love this place! They remember us every time and can do basically all treatments in…read morehouse which is such a benefit! It's a smaller office, but it allows them to be more personal and focus on one patient at a time. We've never experienced issues with fillings received, if anything they've helped fix cracked fillings done elsewhere. They have tvs at every chair for the kids and of course get a goody bag at the end. This is the first dentist my kids are excited to visit.

The dentist office is very welcoming, staff is great and Dr is on her stuff! They are very gentle…read moreand knowledgeable.

My daughter is very shy & is very skeptical when it comes to strangers. My experience here was…read moreamazing. Everyone made us feel comfortable & eased Bella's fear. Thank you for making my nervous Bella's dental app a good experience especially Gladys who was very patient with her.

They dismissed my special needs son that was sent to them because of having special needs, refusing…read moreall future care. The letter stated due to "clinical circumstance" they think we would be best served somewhere else. Clinical=treatment so I called to ask what treatment they were incapable of doing so I could let the future dentist know. Of course, the reply was "there isn't anything we are unable to do". So ...do I have any no call-no shows on appointments or have an outstanding bill? (because that's understandable). Nope I had two appointments that I showed up to on time and I had no money owed. This was all over me not communicating with them over a service they were going to do in the future. My autistic son needs anesthesia for treatment which hundreds of dollars that is due up front. The treatment he needed was not urgent or hurting him, so I told the dentist and hygienist this was unfortunately not something I could do immediately. So the dismissal reason was not updating them about a procedure that I told them I would have to contact them about it at a later date. Do they have a right to be frustrated/annoyed? Sure. But no one is required to keep you updated on their life circumstances in relation to a dental procedure. The amount of entitlement and self-importance it takes to create a policy around it is astounding. SUGGESTION. If they had said since its been 90days, we have to schedule another checkup because we don't want to do a treatment unless we are fully knowledgeable of the current condition, I could totally understand that, and that would sound like caring service. I have never had a medical/dental professional throw a fit over me not following up. I have, however, had them explain additional services were required because the information isn't as current as they would like, but never straight refusal of service. The tactic on the letter, pretending that this is in the patient's best interest, is supposed to be a tactic used after the consumer has proven they will waste time or fight about the worth of business and its services. Ie. a couple of no-call no shows, or outstanding bill. In this case I fail to see where their damages are over three phone calls in November and one letter in January. All of these were technically not required and are usually a courtesy. I can't imagine how your business has made people feel and the guilt or shame they must feel after being dismissed. If they don't contact you, maybe it's because they are STRUGGLING. Maybe it's because they are carrying such a huge load, that many things are falling through the cracks. It's lacks so much care and empathy on your part, and you would add to that burden because they didn't get in touch with you and explain what was going on in their lives? Or have to explain to you when they could afford the service or when they could actually schedule it? Both bold and wrong of you. My son was sent to you SPECIFICALLY because of his special needs. It hurts me for him that you would make a choice like this, because I didn't respond in your timeframe. You might be inconveniencing me, but really you punished him. You didn't do this to me, you did this to my 5 year old son. Obviously we will find another provider, and I'm glad I got this early on so I didn't invest time and money in your business. I am not angry and I respect that your business has the right to run things your way. What I don't like that you present your business as kind and caring when there is no way a business who was those things would make this a policy. Three months is a flash in a parent's busy life, and people get sent to you for specialized care. Non-communication is not about you. Decentralize your business in people's life.

My son has been coming here since he was 5, I believe. He's going to be 10 this year and I won't go…read moreanywhere else. First Smiles has been nothing short of amazing to my son. I love their detailed descriptions of their dental plans for my son, I love how quick and easy they work, I love how kind and patient they've been with my son. They're amazing!

My son was seen by his regular dentist who informed us that half his tooth was missing and was…read moreinfected/abscessed, and they wouldn't be able to pull it for a few months. In order to avoid him having to take antibiotics until then, I frantically called around trying to find a dentist that could see him ASAP to get it pulled. After speaking to a few different places, I decided to take my son here since they were accommodating enough to see him the quickest. They informed me he would first need an exam by the dentist to see what work needed to be done, which was fine by me. While there he talked about a lot more extensive work that needed to be done including another tooth pulled, baby root canal, and a crown (all of which was never mentioned by his regular dentist). They said he could come in the next morning to get the infected tooth pulled for which I was so grateful to get it taken care of. Signed off on the treatment plan which again stated that the infected tooth was going to be pulled first and the rest of the dental work (extra tooth pulled, baby root canal) would be done at a later date. My husband had to work the day of my son's extraction and since I had a baby I couldn't go back there with my son. But he assured me he was fine to go back by himself. Tooth pulled and we headed home, only for my husband to mention later that day "I thought the infected tooth was on the other side?"....... Yes, yes it was..... The infected tooth was still in his mouth... After finally getting a hold of the receptionist I asked her for some clarification as to why they did not pull my sons infected tooth, the one they said they would, the one I specifically came there for in the first place, the one they had listed on the treatment plan. She spoke to the dentist and this is where the gaslighting began... she said it was not a mistake that he made a judgement call based upon his expertise, and that he decided to pull the other tooth (which just had a larger cavity mind you) because he wanted to get that root canal taken care of before it became infected. And that if it became infected he would've had to have had 3 teeth pulled.... So you're telling me that they're over here just pulling teeth willy nilly when they get infected instead of the first line of defense which would be a baby root canal, which spoiler alert is what you were going to be doing regardless? Imagine taking your child to the doctor for an infected cut on his leg, only for him to come into the waiting room with a bandage on his arm instead. The doctor tells you he noticed the infected cut on his leg but wanted to take care of the cut on his arm first because of the "potential" of it becoming infected, and to come back in a few weeks and he will take care of the infected cut on the leg. That is essentially what happened in this case, literally absurd right? So now my neurodivergent son had to take antibiotics which again isn't easy for him and I wanted to avoid. It required a doctors visit just to get the script changed to chewables because he can't take liquid form. All of this could've been avoided had this dentist just PULLED THE INFECTED TOOTH!

Updated: Today we had our treatment which was pretty intensive. I was very impressed by the…read moreapproach used and how they were able to keep my daughter (age 5) relaxed throughout. She was obviously very nervous coming in as she was afraid of "the drill"! The entire process went smoothly. Dr. Sheikh was skilled and very gentle. He explained everything to me fully before he got started so there were no surprises. The assistants Pritika and Breana were also sweet, patient, and very reassuring through the process. I was able to sit by and keep my hand and eyes on my daughter the whole time. She handled it like a champ and hardly flinched! Everything about this office is great for kids. The coin machines at the end are great. Thank you for making a scary day much easier for our girl! Today was our first visit and consult for our 2 little ones, ages 5 and 2. I was very impressed by how calm the kids were through the process thanks to very sweet, patient staff and dentists. It was scary for the 5 year old to learn that she would need a treatment, but overall, it was a very positive experience for both of them. The fun, kid friendly atmosphere was great and I wish I had this kind of dentist as a kid!

Please do not go here. My daughter is 2 years old and had her second visit here. I was told she had…read moremultiple cavities and needed to get a root canal done. Mind you, SHE IS 2 and I take better care of her than myself. I tried to convey my confusions and tried to get some reassurance and got nothing other than call this number to get her sedated to fix the issue and made me feel like a shit parent. Got a second opinion at another dentist and told me she had nothing wrong with her. They either gave me the wrong x rays or tampered with it. All they want is a cash grab and want you out of there quick. I don't know how this place is open. Staff were somewhat nice at least.

Excellent Dental Office! First Dental Appointment for my son and they were fantastic! Staff was…read moregreat from the entrance, the Dental Hygienist was INCREDIBLE! My son didn't like the ones in Tracy and this one is the only place he would tolerate, something about this building and we took him to 4 different dentist after he couldn't sit in the chair. She helped put my boy at ease from the start. The office is clean and super kid friendly! Great artwork, televisions in the ceiling, etc! Dr. was great and explained our treatment plan clearly. Woman at the front desk was extremely kind and helpful! Highly recommended!

I originally brought my girls here since, at the time, I have Delta Denta and Medi-Cal. the staff…read moreis nice and great with kids. This is where the good ends. My girls first appointment went well. filled one cavity in one child and cleaned boths girls' teeth. They told me my older daughter would need a root canal on an adult tooth. She was, I believe, 10 at the time. They do not refer out but they gave me a referral to take to an endodontist of my choice. I tried to take her to Salida Surgery but they refused to sedate for a root canal. I ended up having to call several dentists. She had to see and adult endodontist because it was ana adult tooth and NO one would see her. Finally found a place outside my area in the Easy Bay. The total for her sedation and root canal came out to nearly $5000 out of pocket. I paid it. I took my daughter back in for her 6th month check up and the dentist was now saying she needed 2 more root canals. It makes no sense that they did not catch this before or that her endodontist didnt catch it less than 6 months later. I decided to take my girls to Dr. Filbruns office, where I go. The denitst did a full Xray of my childs mouth and said she might possibly need 1 root canal but we might be able to just do a regular filling if its not too deep. If it is too deep we can refer her out immediately. 1 possible root canal. Not 2 definite root canals. She also didnt understand how they would have missed it if it was only 6 months earlier that she had been suggested the first. Its ridiculous that doctors like this one take advantage of the welfare system and the ignorance of their patience or their patient's parents. They are entrusted to be honest but this is not honesty. And absolute piracy. Any typical welfare parents would have just did what the doctor said to do and put their kids in unnecessary pain because they don't have to fork out the money or lose time at work. What is sad is all welfare dentists treat their patients like this. They add on unnecessary work because they know Medi-Cal will pay it out. They are greedy. Had I not got a second opinion, i would be looking at another $6k out if my pocket, at least. Instead, It might be as much as only $300. $150 for filling and $150 more if she needs the root canal after all. And my dentist has someone they can refer her out to, unlike Children's Choice.

We always have an absolutely wonderful experience with Valley Pediatrics Dentist. Our now 7 year…read moreold daughter once feared the dentist, but thanks to the exceptional care she receives here, her fear diminished and over the past couple of years she has little to no fear. The entire team is outstanding. From the moment we arrive, the staff make us feel welcomed and at ease. They are kind and genuinely attentive to our daughter. The atmosphere is friendly and reassuring, which makes all the difference for her. The waiting room is a kid friendly and that always helps her settle to be calm when arriving . The doctor is phenomenal! His explanations are delivered in approachable, friendly terms that are easy to understand. Every team member takes the time to listen to our concerns, answer questions, and build trust with our daughter. We always leave feeling confident in their expertise and care. Our daughter now looks forward to her visits, which speaks volumes about the care and environment Valley Pediatrics Dentist. They truly are great. You won't regret picking this dentist office!

Brought my little one for his first check up, the staff were so kind. My little one has really bad…read moreanxiety & he was so comfortable happy & exploring, He loved it. The doctor also very welcoming.

I was told they couldn't see my daughter until she had medical clearance from her Dr. It took a…read morelong time to get it done through Kaiser. My daughter had broken a tooth I left a voicemail on their emergency line and their landline and never heard back. I called again two days after to follow up and stated I had received medical clearance and they stated the dentist wouldn't see her and was going to refer her to Salida surgery center. Why was he not honest from the beginning or at least called back stating he couldn't see her? She could have been receiving care elsewhere. My other daughter was being treated by him and had a great experience but after this I will not be returning with either child.

Excellent children's dentist! Dr Bautista knows how to put the kids at ease and be excited to take…read morecare of their teeth.

Received a text message 2 weeks in advance to my daughter's appointment. Replied to the text…read moremessage confirming the appointment. And even received a confirmation text prior to my visit there....only to get turned down by the staff claiming that my daughter does not have an appointment in their system and they "do not know why". Wasted my time and money making an effort to make it to this appointment and was completely turned off by this. They are very quick to charge you $50 for a short notice cancellation, and when I asked them if they can compensate me for wasting my time, I was told that they "cannot help". Absolutely never coming back here again

We used to like taking our children here- the office is clean, modern, and kid friendly, but they…read morehave serious scheduling issues. They have cancelled my children's appointments multiple times in a row which is soooo frustrating. It's funny because they send text messages reminders after you schedule an appointment stating that if the patient cancels less than 24 hours in advanced they are subject to a $50 fee. One of the last times they cancelled on me I asked the receptionist if I could get my $50 since the dentist cancelled on us last minute and she just laughed (obviously I was joking, but when they cancel/ reschedule on us multiple times it's super frustrating). I guess they think that only their time is valuable and not the time of their patients. Sorry, but there are plenty of other dental offices in town that might value our time more. I cancelled my kids appointments for today and I don't plan on returning back here.

Stacy is amazing! She was great with my daughter; super friendly and super professional! She…read morenoticed that my daughters birthday is tomorrow, and showed up back in the room with a happy birthday certificate, goodiess, and balloons tied to a little pink bear! Both my daughter and I left with a huge smile on our faces. Best kids dentist experience we've ever had! Thank you, Stacy! My daughter has never felt so comfortable in a dental office. Also, the offices inside are so cute and themed! My daughter was all smiles the whole time.

Por la más mínima razón quieren extraer los dientes , me enviaron a mi niño a otra clínica , solo…read morenecesitaba tratamiento en los dientes frontales . Terminaron durmiéndolo y le extrajeron casi todos los dientes !! Rellenaron los dientes que no tenía dañados !! La experiencia ha a sido muy desagradable. He llevado mis niños con otro dentista le mostré el problema y totalmente me dijo no era necesario que le hicieran ese tratamiento tan duro. Mi niño tenía 3 años y a esa edad le sacaron muelas y literalmente solo le dejaron los colmillitos!

They are super nice, kind, super accommodating and compassionate. From the front desk to the dental…read moreassistant to the dentist. I definitely recommend it. My child even got a ballon to go and def is the little things that they do to make you feel comfortable and specially for little ones. Child is happy adult is happy.

Amazing care for my child who is terrified of the dentist! They are absolutely the best and I will…read morebe switching her over to this dentist permanently. They are compassionate and knowledgeable. 10/10!