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    Matthew Kelsey, Printer

    5.0 (20 reviews)
    Closed 8:30 am - 6:00 pm

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    Review Highlights - Matthew Kelsey, Printer

    After trying to work with an invitation company and wasting a lot of time, I frantically called Matt.

    Mentioned in 16 reviews

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    Floral Fantasia-Saratoga Florist

    Floral Fantasia-Saratoga Florist

    (29 reviews)

    $$

    Beautiful bouquet sent as a thank you…read more My aunt lives in Saratoga and she threw a beautiful first birthday party for my son. Having #mombrain, I didn't even think about bringing a thank you gift until we were standing in her house. Total fail. I decided that I would send her something after we returned home instead of trying to sneak out to get something in a city I knew nothing about. Thank god for the internet and thank god for Yelp. At first, I was going to send her something made in Tampa, until I realized how expensive shipping costs. Small businesses can't absorb that shipping cost like Amazon can. Instead, I started searching businesses in Saratoga. I looked at all sorts of gift baskets and finally settled on flowers. I have a terrible eye for design, so I loved that they have what I call a trust us option. They just ask what's the occasion and they put together the bouquet. Luckily, my aunt sent me pictures so I could see that they didn't send something awful. Actually, I think it is the opposite, I think the bouquet is gorgeous - hence the five stars. You can do everything online. I did have to talk to them on the phone because I was being lazy and didn't want to get my credit card so I let the internet autofill my credit card information and then guessed my security code. Turns out I chose a card that had been replaced recently because of the expiration date, so they did have to call me to get a new card. However, if it wasn't for user error, you can order flowers without even speaking to someone. The other thing I thought was really cool was they can deliver basically right away. I thought it would take at least a couple of days, but there was the option to have it delivered the next day, so I figured why not. Bam, flowers there immediately. So if you screw up and need to send sorry flowers, you know they will get there fast. If you don't want them to get there immediately, you can choose your future date. Again, they make it easy for you. Process was super smooth and the flowers turned out amazing. Five stars.

    I ordered flowers online for delivery and was pleasantly surprised with the flowers I sent as a…read morebirthday gift. They were beautiful and delivered promptly. Would recommend!

    Cupertino Florist - Orchid plant

    Cupertino Florist

    (160 reviews)

    $$

    West San Jose

    I had a great experience with Cupertino florist for my Daughters Birthday Party. The flowers were…read moreamazingly fresh. Also for what I paid for was really worth it!! Jay the owner was really helpful with showing and picking the right color for my event, 5 stars for sure!!

    TLDR: they forgot about my order placed 5 months in advance and paid in full, resulting in using…read morethe wrong, cheap, and old flowers. they offered no apology and argued with me. Full story: I placed an order 5 months before a photoshoot where I wanted to hold a bouquet of flowers. I sent them a verbal description and a photo of what I wanted and they assured me they could do it. They quoted me for the bouquet consisting of pink garden roses, calla lilies, and lily of the valley and I paid in full as requested. The day before pickup (that we had agreed on 5 months ago), I sent an email to confirm. They replied with "Please call me to see what you are referring to." After calling, they could not find the order and after being put on hold, they eventually found it. Clearly they had completely forgot about the order. The order which they themselves said "I'll check availability (especially for lily of the valley, as it's seasonal) and provide you with an exact quote and timeline". Upon arriving for pick up, they had replaced the lily of the valley, one of the most expensive bouquet flowers, for baby's breath, one of the cheapest. Not only that, the garden roses were standard grocery store roses. The roses were also dry like paper, which isn't surprising since they had thrown it together in less than a day even though they had 5 months notice. When I asked for a 40% partial refund, I was negotiated down and patronized about how the price for the bouquet was way too low for what I had asked for because lily of the valley needs to be special ordered from France weeks in advance, etc etc. 1, it's not my fault that they under quoted, 2, I know that the flower needs to be special ordered; that's why they were given 5 months notice and I asked if the flowers would be available for that time. They also argued with me that the roses they had used were actually garden roses. The photo speaks for itself --standard roses were opened up, fluffed, and squished in the center to mimic the round shape of a garden rose, and others were unmistakably standard roses (like the one I circled in my photo). One of their employees was agreeing with me and saying that the flowers used did not match the photo and description I sent. She was shortly dismissed from the counter. They kept saying "we want you to be happy" - yet never acknowledged or apologized for forgetting the order or gave me as much of a partial refund as I was asking for. They asked me if the inspo photo I provided was photoshopped. The flowers exist in real life and they simply did not use them. They said they could create it at the time, so why would they ask that other than to make excuses? They simply forgot about the order and didn't order the right flowers and tried to pass off a cheap bouquet of old dry standard roses and baby's breath as what I asked for. I could have made what they made from a grocery store and the flowers wouldn't have been paper dry. Their tone when I was talking to them was like I was bothering them and being ridiculous for asking for money back, saying that the cheap bouquet was worth more. They said "I used extra calla lilies and I put it all together." First, there were not extra calla lilies and even if there were, it would not make up for everything else. Second, you put it together?? Are you not a florist? A florist is supposed to 1, source flowers, 2, put the flowers together. Failed on one. Bragged about the other. Sorry for not being impressed. Upon me insisting on the partial refund and arguing back with them, they offered to remake it and for them to deliver it the next day. Which would be day of the photoshoot which I had to leave in the morning for, which is why I scheduled pick up the day before. In the end, the delivery did not work for the timeline and I never got the flowers.

    Matthew Kelsey, Printer - stationery - Updated September 2026

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