Jeff at Neighbor's Choice Insurance has been my go-to for my auto and rental insurance needs. I…read morelive a few blocks from his office so decided to get a quote from him after passing by his place many times, and I'm so glad I did. He has saved me a lot of money and headaches. He's super responsive, honest, and will help get you the best rate possible. I've referred several friends to Jeff, many of which have signed up with him as he's been able to save them a lot of money on their policies as well. If you're looking for insurance, or just want a second quote to compare, don't hesitate to contact Neighbor's Choice Insurance.

Very helpful and knowledgeable. Jeff has been around for years. Able to access many companies to…read morecompare.

After being very frustrated with my car insurance rates for the past years and another spike in my…read morerate recently, I decided to use my facebook friends as a resource to find something better. One of my friends from junior high reached out to me letting me know her husband could help and did he. My rates fell and am paying half of what I was paying. Not only was Brian great in helping me get the best deals his follow up work was above what I had expected. It definitely pays to work with advisor versus the direct insurance company as you know that they are there to help you and not their company. This is definitely the way to go for me moving forward and will combine my home insurance once I settle down in a home of my choice. I appreciate honesty especially in this industry so thank you Brian for all your help!

They did a great job helping with just what I needed without the pressure of up-sales I didn't…read moreneed. I feel they've been honest and helpful since day 1. I've saved a lot of money with their help!

After my previous review was posted and I sent the review along with a request via email to have my…read morecase escalated, I got responses from Goosehead by email (about a 3-day turnaround) and on Yelp (several days after I received the email response). Arnolfo Rico (a service manager) was assigned to my case and helped, beautifully I might add, to resolve my long-standing issues. I was issued a $50 refund and everything I needed to have done back at the end of April was resolved in full (at this point in time) as of June 28, almost a two month turnaround. In summary: Had the account initially been set up in my name, rather than my wife's name, I suspect that I would have had 0 issues with getting all this set up. Also, in regard to definitions of responsibilities of the different positions Goosehead employs to handle client policies, I think it would be very beneficial, especially for new clients to know where they need to take their needs. I can not determine at this point whether this was my shortfall or if the company doesn't make this information as available as it needs to be when in situations such as mine. In my experience, agents (Luke) are responsible for finding competitive insurance rates when setting up a new account or when the term of the current premium is about to expire so that clients pay the lowest rates possible. Service staff (like Arnolfo) handle any changes or adjustments that need to be made to policies once they've been set up). Hope this helps y'all and thanks to Goosehead for helping me to resolve this frustrating situation.

I had a family friend as an Goosehead agent for more than 10 years, apparently he spoiled me…read more.. I've now "fired" 2 agents since he moved away. They've changed their business model to a strict hands off approach to customer service. They are now highly unresponsive to issues once they've "sold you". The "agents" now do NOTHING but sales. They simply sell you and then ghost you. So now I'm shopping for a new insurance broker, not just an insurance carrier! After 15 years I'm DONE with Goosehead!

Don't know why so many people write terrible reviews for a location when they had a bad tow…read moreexperience or something.... This location is very nice and polite helpful staff. Erica was super helpful getting my international drivers license done!!

I've had good experiences with the AAA membership. Roadside assistance has been reliable, the…read morereimbursement for replacement keys is amazing (I think it's $50?), and we never hit the road on a trip without a few of their free maps open on the dashboard. Until we moved to Texas, I also had a great experience with their auto and home insurances. Unfortunately, AAA Texas auto insurance customer service is the pits. Check out the reviews for their headquarters in Coppell: https://yelp.to/qTKq/0va9fdOHp6 It's one star for a reason. For less than $100 a year, AAA offers great roadside assistance, nice perks, and peace of mind. For auto or home insurance in Texas, look elsewhere.

Awesome insurance company with friendly, professional, and knowledgeable staff!! Definitely happy…read morewith this office.

Jocelyn and her team has been absolutely amazing since we were first introduced. They have not only…read moreassisted me with choosing the best life insurance policies but they've helped me and my fiancé select renters and car insurance during our recent transition to Dallas! I think so highly of her knowledge and service that I requested she host a zoom presentation for a few of my family and friends. I would highly recommend her to all.

Bait and Switch - We are not the first to get scammed by Taite Insuance. Our 22 year old son…read more(Keller High School, now at Texas Tech) was contacted by Bill and was told he could save him a ton of money on his car insurance. Our son (a part time cook at Sonic) who is always trying to save money took the bait. Bill came back with a price that was going to save him over $70 bucks a month - a big deal for him. Our son paid Bill the first month premium, got his proof of insurance card from Bill, then went on to cancel his previous insurance coverage. The following day Bill sends him an email saying that the price he gave our son was wrong and that in fact he is now going to need to pay even more than what he was paying previously. After quoting a price 3 times, cashing his check, issuing an insurance card, Bill had nerve to came back with a NEW price that was $20.00 more than what he was paying with his previous insurance company. Needless to say this was a total bait and switch!!! Our son had to go back to his old insurance company (who he had canceled) and they in turn used the opportunity to raise his rates as he was coming back with his tail between his legs. Then on top of it it took 2 1/2 weeks for Bill to return the money to our son. I have noticed from other reviews on Google this is not the first time Bill Taite Insurance has done this to people of our community. Stay away is my advice. BTW - can't wait to see what kind of BS response I get from this post from Bill.

I have been with State Farm for over 25 years and am very happy with my decision. My agent, Bill…read moreTait is amazing and truly cares. Listening to others horror stories with companies and their claims process, I'll be staying with Bill Tait at State Farm in Southlake!! My family has been with State Farm long before I was ever born. So quite naturally when I became of age to get my driver's license and start driving, my parents of course added me to their existing policy. Once on my own, I of course stayed with SF until I could do my own research.... Recently I reviewed all my policies with my agent and before I met with him I made phone calls to get quotes from other companies...and that's when I realized you can't go wrong with Bill Tait at State Farm!!! Prices were outrageous with other companies (I.e. Allstate, Farmers, Geico, Progressive...etc. - - believe me, I checked them all) I want everyone to know it is not so much the company you go with, as it is the agent. I have always been very fortunate to have had an awesome State Farm Agent like Bill. Bill Tait in Southlake is what I would refer to as the real and true backbone of your insurance company. As with all first impressions, it is more than not, that impression we take with us and share with others. I've have been a State Farm customer for 25+ years and would never consider switching providers. They have excellent customer service and the agents respond to any inquiry or concern very quickly and thoroughly. The few times I've had to file a claim was painless and very efficient. I would strongly recommend Bill Tait-State Farm insurance to anyone! Contact him if your are truly looking for great service and best bang for your buck! Bill Tait - 817-251-8900

Valerie has been fantastic to work with! Her knowledge of…read morethe industry and quick actions make my life & decision making easier. I've been a customer of Allstate for most of the past 27 years, left for a short while, but am happy to be back in the Allstate family! Over the years, Lou has been a trusted constant advisor at the local Bill Brandes Allstate office. Thank you :)

We turned to Allstate for a home/auto/umbrella insurance bundle when purchasing our new home…read more Valerie was very helpful. She responded to every request in a timely manner and followed up several times to answer questions or check in.

Great to work with. Convenient hours makes it easier for people who work, to talk to agent. Always…read morewilling to provide information that will help you decide what other insurance products might be best for you and your family.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Grapevine, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Rebecca is the best. She's been taking care of our insurance needs for years and is absolutely the…read morebest agent we've worked with.

Rebecca quickly found me an incredible rate after contacting her to look for more affordable home…read moreand auto coverage. Having not done this many times, she walked me through my options and quickly responded to any questions. Appreciate her making this as stress free as possible!

I already have a good life insurance policy through my law firm, but Spenser explained to me that…read moreif I ever leave the firm, I will lose that insurance. The older I get, the harder it will be to get a new policy on my own. The policy he helped me get will not only stay with me if I leave my job, but it also allows for some investment options. Spenser recommended I consider an IBC policy, which goes beyond your typical life insurance policy. Rather than just telling me what to buy, he worked with me to build a policy that allows me to have investment opportunities and funding options for future purchases. Since then, I have recommended Spenser to multiple of my own clients. He has helped them find what works best for them, whether that's in starting a new business or protecting their families.

From the owner: At SPS Financial Group we guide you in everything from Health/Medical/Life Insurance. We also…read morespecialize in working with 1099-Contractors/Business Owners with tax strategies and policies to ensure you are maximizing every dollar you make, while making your dollar work for you. Spenser Strickland Founded SPSFG after receiving (and beating) a Stage IV Cancer diagnoses. We pride ourselves on not only providing solutions no matter the client need, but providing as much education as possible, coming from a patient perspective rather than General Insurance Comapnies. We pride ourselves in being DIFFERENT. SPS Financial Group -Your protection. OUR priority.