We were new to the area and called this place he got our vehicles in as soon as he could. Prices…read moreare fair, vehicle work done in a timely manner. The gentleman that runs/owns this place is very friendly & honest. We have been there 3 times with 3 different vehicles.

Doug's Automotive shouldn't be a NYS inspection station! He's only interested in what business he…read morecan derive from the inspection and will actually confront customers if they don't give him the work. We used to go there for our inspections, but his attitude has driven us away! I offered him work once and he knew I had purchased the parts from another source, so he told me to "Do it yourself!", which I did! Just Nasty!! ...and I've heard the same from others that have dealt with him!

Foremost, Mike's are an honest, trustworthy bunch. The garage waiting room may be no-frills,…read morethere's no courtesy rental car, and it might be hard to find a parking spot ... but the work is always done right, and I've not once felt taken advantage of. That is far more important to me than the creature comforts. More than once, Mike's has talked me out of an expensive repair I thought I needed. My current car is still kicking and screaming even at 220K miles/13 years and I credit part of that to their maintenance work. I'm deducting one star only because sometimes it can be hard to get a hold of the desk to schedule an appointment and they often forget to call back when the job is done ... you have to call to check up at the end of the day. But they always deliver the car when promised, so it's not too big of a deal. I do wish they had online booking for appointments and text notifications that the work is done like I've had at other garages.

There's a big difference between a parts changer and a mechanic, Mike's gets it done right.read more

Very nice people they took care of my car quickly when I got a flat but they charge me $40 to…read morerepair and patch a simple hole normally it's 15 to 20 kind of ridiculous to take advantage of somebody I suggest to use somebody else.

These guys are crooks!! Charged $320 labor for a 20 minute fuel pump install. And BTW, the truck…read morebed lifts so easy in easy out. Charged $200 for a 7 mile tow, back to there shop. They must survive on ripping off out of towners. Go anywhere else but there!!

Accidentally put some diesel in my car in the pump across the road. Walked over to vendervort and…read morethey couldn't be nicer. Walked to my car with me, checked it out, grabbed a pump and some gas cans and drained diesel out. Problem solved. Cap it all off, they wouldn't let me pay a thing. Not even a tip. He called it Vestal Hospitality and said there are good people in the world still. Great service, better people.

I made an appointment for my NYS car inspection with VanderVort. I needed to drive my vehicle from…read moreits location near Harrisburg, PA to NY State (200 miles each way) to get the inspection and chose VanDervort because of its outstanding Yelp reviews. Though it was a shortened holiday work week, they were able to squeeze me in at 4 pm Friday. I called during my drive up to let them know I would be late due to crash and construction delays. They close at 5 but said they'd do their best. When I arrived at 5:15, my service technician, service manager, his son, and the owner were there to greet me. They assured me it was fine and my car was whisked away for its inspection. I got a chance to speak with the owner who told me VanDervort has been around for over 100 years at the same location. We had a heartfelt conversation about my medical journey, medical miracles like hip replacements, cars, and more. Soon, my car had passed inspection and I was free after many months in which I was not able to drive, to go. At the end, there was a sweet surprise that, when I told my cousin about it during my trip back, she said, "I'm crying" (tears of joy). If you are anywhere in the area and need car care and repair, It would be hard to find a more professional, kinder group to work with. I can almost guarantee you will be very pleased!

I had heard that this location was under new management and that they were quite good. I had no…read moredesire to test it, until I had an auto emergency and needed a place I could trust and afford. These guys are fabulous! As a non-mechanic I'm pretty clueless, but I've also been ripped off enough to know to ask questions. Dan (my mechanic) was able to patiently answer all of them, and explained the repair without talking down to me or being patronizing. (If you're a woman, this is ESPECIALLY rare and very welcome!!) He genuinely wanted me to be comfortable with the service. I have since returned for an oil change, window issue and a replacement tire. Kevin and Mike were also wonderful; Kevin gave me a discount on my oil change using a mailer I hadn't received. If you don't have an auto place and/or you're a woman I HIGHLY recommend this Firestone Auto Care!! (FYI --I drive a Honda.)

Don't know what they're doing. They put a tiny oil filter on my 3.6L truck. Which didn't have the…read morecapacity to ensure containments don't enter the engine. Lazy or negligent mistake. Wont be back

I had first taken my car there when I noticed smoke coming out of the vents in my car. Having never…read morehad auto work done in this area, I had to do some research to determine an appropriate mechanic. It was obvious that Precision Auto had built such rapport with the area that they were my first choice. It's easy to see why. When you first enter Precision Auto, the professionalism of their business will almost take you aback. Their office almost feels like a doctors office, and when it's your turn to discuss your car, you get called into their main office, sit down in front of their desk, and you go over what you'd like to have done. As the classic "poor struggling" college student, sometimes dealing with car trouble can amplify the stress of academics. I was glad Precision Auto was able to internalize that and come up with a solution that best fit my car and my financial needs. I had brought my car in for a diagnosis to determine why there was smoke coming out of my vents. They gave me a quote for a diagnosis/written estimate. It was in the morning and I had to get back to class, so they generously offered me a ride to and from campus (Binghamton U., not super close). When I got back, they gave me an estimate of roughly $700. A "massive oil leak". I honestly couldn't afford it, and I only need this car to last a couple more months while I finish up school, so I didn't have them proceed with anything else. What happened next was what surprised me most: Absolutely no pressure to proceed with the repairs, in spite of it being pretty necessary. I asked them some alternatives, and they said that I could probably get away with checking the oil and topping it off frequently. I happily paid and went on my way. The experience of Precision Auto didn't stop there. This is an old car, it had other problems like shaky power steering, a "low coolant" light. When I got in, the power steering worked perfectly and the low coolant light was off. Despite my only asking for a diagnosis, my car ran better than it did when I dropped it off. Mysteriously even more so, there was no more smoke coming out of the vents. I still have to occasionally check the oil level, but the car was in good shape. I had taken my car down again for a cooling system problem. The guys once again were courteous and professional. After a slight miscommunication in what repairs I wanted done, they gladly discounted the repairs. After dealing with such professional and honest people, I'd highly recommend this shop for college students like me.

Two vehicles, three sets of tires, brakes, all the regular maintenance as well as the typical…read morerunaround "grease the chassis/gallons of wiper fluid" extra $150 labor/parts scam for about a year. (4) appoints in a row with the $100k vehicle; (1) Drivers door creased the entire length of the botton. Hinges twisted, door sprung so bad it had an air gap you could spit through. damage was visible enough i didn't have to attempt to open the handle to know. i calmly turned around and after the unbelievable run around on me as if I was crazy. upon "review of security footage", "split the cost with me", they resultantly made right. no apology but mistakes happen. (2) Inspection and tire rotation/alignment. Alignment had been locked out of it enough to bend an upper control arm, tie Rod and junk a spindle (none of which had I replaced as of that point; assuming if they were aware of the situation I'd be more than happy to have them take care of it. i was told all good no issue, straight as can be on the digital printout... double checked the run down on the work order i requested and all in 2-3 day time line they actually called me for once to have completed and ready to go for once. needless to say the broken tail light lens cover was the least of my focus. Tires never even came off prior to "alignment" of which couldn't be adjusted sitting on the rack. good thing it was spot on. (3) once I "failed" emissions as per the next routine inspection visit with no real problem or explanation; I should have know/seen enough. however a little odometer and half a tank or fuel "they needed to put miles on to reset" the computer wasnt enough; a technican took my vehicle home and again used to pickup pizzas for the whole shop for lunch that day as well. never did see what emissions issues all of a sudden went away (I forgot to return stock factory settings tune back in the vehicle from my laptop before inspection). more miles won't change that but glad i could sponsor the pizza party. (4) best trip yet. routine service. another set of tires and requested my take offs which was against protoco/unheard of/so foolis for that/another comment or two about my take off oil filters and oil too justified my sure "transmission flush"and filter" cost me an entire transmission rebuikd. ran flawless and recalls of any kind handled. never had any issues until five mikes after that trip. for good measure I told them I forgot I had wanted new cv axles too and brought it. back shortly after. the transmission issue was at that point; predictable and repeatable in a sequence you could set your watch by. reset settings and back normal for 9-10 mikes deoending on shifting to reach temperatur. i took it back all good without a code light or word. axles surprise surprise couldn't get done now for a week I just said that's fine I will take it for now and needed it for the weekend. as you can imagine the cover their ass required for another 82 miles. i was spoken to and yelled at, cussed at and told to go elsewhere with my business before the offfice managlent hung up. $1000 and a day later; the boys at Croteaus transmission service from diagnosi/estimate/turnaround time/ to price point and customer service completely exceeded even my best expectation. and don't be fooled by the $10 off mail discounts youll get after service as a thank you and mailed again once or twice as a good persuasive customer service scam. Only get to use one $10 coupon per month. not per vehicle service, per invoice , or even per second new set of tires-free balance and rotation with purchase.. as long as you do it yourself . Conclusion : Pete and the boys should for ahead and throw a pizza party for the mechanis and shop management at Croteaus and thank them for the job they did for one customer that instead of handling things legally or otherwise; you won't have to worry about restitution and as per your professional advice; to take my business elsewhere won't be a problem. Happy to take it here. stay turned for the play by play YouTube uploads from those last 3 service appointments mentionEd above from both the dash cam and go pro audio and video. Maybe the owner would have something to say by that point Instead of hiding In the back. $10 dollar off a gallon of gas coupon for the first pizza delivery I take his vehicle for the weekend to use. But only one coupon per tank full*. I'm sure you guys can handle this service and inspection order with Enough information to stay vigalent on those YouTube keyword searches to find the first one jsut uploaded for you to enjoy.

So I can't do any more than three stars because I didn't actually use Ray's auto for anything, and…read moreI don't want to give less than three because I don't know how their service is.. I am leaving a review however because at about 10:00 on a Thursday morning, I called these guys because my wife is sitting on the side of an exit ramp off the highway with a flat tire and I needed someone to either tow it, or change it for her, and I figured a nice 24-hour towing place would be able to get it done... Only instead of answering the phone it rang a few times and went to voicemail. I thought that was kind of odd. I've used 24-hour towing places before and typically there is at least an operator or someone that answers the phone, or one time I remember a voicemail box that said if nobody calls you back in 5 minutes here's another number. But anyway yeah, yelp is where I typically go to share my experiences, and luckily we found someone else that I basically threw a stack of cash at to go change her tire for her.

My son had a broken front axle. Rays came and flat bedded the car and fixed it in the same day!…read moreThey were amazing! I was nervous as my son is away at school and wasn't sure where to take his car. Highly recommend! Excellent service!

Never going back EVER! Car had work done on it and lights that worked before the service didn't…read morework that night. Told us to bring it to look at it and when I did their response was bulbs blow. I will make sure I let family, friends and co-workers at the largest employer in town know about this experience!

I wouldn't even give them one star I did if there was another option. I had an appointment last…read moreweek to get two tires put on, they made the the appointment for 5 pm, I arrive and was asked what I needed and I told them I had an appointment and the clerk was like at 5pm and I said yeah that's when it was made for and he started getting mad And swearing, I left and they made appointment for the following day. I sat there for 3 hours waiting for my tires to get put on and they took 3 people who came in after me. They got mad at everyone who walked in. Then I was told I could get my car in for inspection today so I called to confirm and it is 2 in the afternoon and they were like I don't think we can do another inspection today then hung up on me. very unprofessional!! To say the least!! Take your car somewhere else. I watched another girl bring her car in for inspection and she sat there for hour and they were like your tires won't pass so we didn't even bother to bring it in and she had new tires put on.

Nicest people and very easy to get your vehicle into them. Super friendly, fast, and very decent…read moreprice! Will definitely go to them for any car needs from here on out!

The original job was completed on time and I am very happy with the work. When an issue happened,…read morethe staff was open, honest, and transparent about the problem, and they took care of it. Cody handled the event with grace. I recommend this shop for your car repair needs. The quality of work is excellent, and pricing is competitive. Call ahead and make an appointment if at all possible.