Horrible service. Car was towed but business phone does not ring. Number given does not work from…read morepolice. Guy calls me and threatens to press trespassing charges if I step on his lot. Calls me from a no caller id number and calls my wife a bitch and me a faggot. Threatens to move the car somewhere else while my insurance company finally gets in touch after we call the sheriff's dept. bad owner and horrible customer service. Do not use. Took 8 days to get them in contact.

I am not happy with them because I was 14 minutes away and they could stay so I could get my stuff…read moreout of my car and they left my driveway a mess when they took my car

Honest and does a great job. My husband trusted Marshall. I feel Im in good hands with Finish Line.read more

Owner has a very bad attitude, he needs to find a new line of work. I stopped several times always…read moreunless he knows you, forget about doing business here.

Did a great job fixing my vehicle. They negotiated pricing to best accommodate my need and parts…read more When you come make sure to ask for Mario or Luke

While traveling, I was caught in a sudden deluge rainstorm. Visibility was instantly brought to…read morezero. A tree 8 feet up a bank on the roadside fell and struck our car while we were in motion. The windshield and sunroof were shattered, and the roof peeled back like a tin can. Serious injuries resulted. The NYS Police notified Val-U auto to remove the car. Incident occurred Thursday afternoon. By Friday 1200 noon, I called Val-U Auto to pay the fees and remove the car from lot (As Stated I am traveling and not from the area. Vehicle has Liability Insurance only) Dispatcher stated she would call me in an hour with price and vehicle location. 2 hrs later I followed up with another call. Dispatcher stated the owner had not told her the price yet. Keep in mind 5:00pm is closing time, And they are not open on weekends. I called again about an hour later, reminding the dispatcher that I wanted to remove the car today because i am traveling and did not want to incur fees and would not be i. town on Monday Morning when they opened again. Dispatcher hung up on me. I notified Geico who called the dispatcher but also was unable to get a price. This company clearly has an MO of holding your car, license plates, and time ransome. They clearly had no intention of releasing the vehicle until they could squeeze every last storage dollar they could. This company should not be placed in a position of public trust and utilized by the NYS Police. I will need to travel 250 miles back to Owego on Monday. I will be notifying Christoper Friend, Tom O'Mara, Peter Oberacker, in addition to my local NYS Rep., and Tioga county Rotation Tow list coordinator. My next stop after this review is the BBB. As a retired police officer, I can say that we would never allow this type of behavior from the Tow Companies on our list. I will be making the Major at NYSP Troop C aware of the occurrence also. This is very disappointing. Matt Karpel, Val-U Auto Owner, I do not know if you are aware of this occurrence, but I hope you are willing to make this right. To all reading this post. I will advise and update as to Val-U Auto reaponse.

Becks is the best! When something happens to your vehicle, they'll be there! Nights , weekends…read moreholidays. When something happens, Becks will be there to save the day!

From the owner: Towing and recovery, car rentals, repair services, auto detailingread more

Thank you so very much for sending Carl to rescue us on New Years Day!…read more He is a very personable, knowledgeable and professional young man. On top of all of that, Carl was truly compassionate towards us and our situation. Thank you thank you thank you!!! highest rating!

I was towed from a "Business Patrons, 1 hour" section on a Saturday night. Businesses were closed…read more(except for the pizza spot), very few cars in the lot. I went back out after 1.5 hours to get a bag and check on my car, it was gone. I told the dispatcher I had a sound check for a show, the parking garage nearby is closed, businesses were mostly closed and no one was in the lot, and had returned to check on it it -- he initially felt bad but then became rude, stating it was $425 and wouldn't budge on price. Keep in mind, city tows are $275. I got there after my show at 12:30am -- just a truck sitting at the gate, no light, no office. The kid there said he was just about to leave. I asked for a receipt by text and never received a response. I also asked for the contract between the property management co and Kosiken's, no response. They could have written a ticket or put a boot on. This is legal theft & coercion.

I have loved antique cars for a long time. While trying to convince the co-owner to get one that I…read morecould rent on the weekends, she said "There are lots of them around and they don't cost too much." My response was "Wait!!! What??? I can own one?" That was the beginning of the dream come true. Roadmasters' Car Concierge, Raymond, found a 1927 Model T, talked to the seller, had his mechanic talk to the seller, negotiated a price for the extras tires, went and looked at it with his mechanic (with me and my husband), hauled it back to Roadmasters, had his mechanics go over it and service it, and had his Model T guy give me lessons. They do everything! I would have never bought this type of car without knowing people that knew what they were doing and could service it and store it during the winter. I am living the dream that was mirely only a distant thought for years. (And I thought I wanted a golf cart!...this is so much more fun :) I'm so lucky to be a Model T owner that when I ride along the road, everyone smiles... but their smile is not bigger than mine!! Thank you Roadmasters for all you do. Looking forward to many years with you.

Taking my Grandfather's 1926 Ford Model T to Roadmasters was the best decision made in hopes of…read moregetting the car back on the road after years of sitting. After a thorough diagnosis of the car, Raymond and head mechanic DeWayne kept us well informed on the work that needed to be done and why it was needed, throughout the restoration process. I had no hesitation at all in trusting Roadmasters with this three generation family car, their knowledge and expertise truly speaks for itself. They work with the most sincere respect for your ride in an awesome facility too. Thanks to them the Model T runs better than I've ever seen it run in my lifetime, and she starts right up. Wether you're looking for a place to store your classic, need help getting it running again, or just need some advice. With so much to offer, this is the place to go!

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

Tri-County was amazing! We were stuck with our pick up truck mired in the snow and mud, and they…read morecame in 10 minutes and helped us get it out very very quickly. Excellent service and very kind and pleasant as well!