We had a great experience with Mattress Firm from start to finish. Chris at the store was…read moreincredibly knowledgeable and patient, and really took the time to walk us through different mattress options without any pressure. He asked the right questions, explained things clearly, and helped us find the right fit for our needs and our budget. We genuinely felt guided rather than sold to, and he worked hard to get us a solid deal. Delivery was just as impressive. The delivery team handled our large California king bed like pros! They navigated a tight, difficult stairwell efficiently and without any issues. They were fast, strong, and clearly experienced, but also very respectful of our home. They wore shoe covers, protected the space, and worked quickly while still being careful. Overall, a smooth, professional experience all around. Highly recommend both the store team and the delivery crew.

We bought a full size mattress here. It came with a frame that has an electric motor that allows…read morethe mattress to tilt up of needed. After we reviewed our choice and paid for it, the salesperson discovered that the price placards were in the wrong place. She said the manager had done that and it was not her error. After setting an expectation on getting the selected mattress and paying for it, we had to pay about 300 more. I understand mistakes can be made but that was kind of shitty. We do like the mattress though.

We bought 3 bedroom sets and sofa set from Furniture Mattress Outlet. The quality of the furniture…read moreis very good, very friendly, on time and respectful. The price is very competitive to other retailers. We highly recommend this place and will come back for more furniture in the future. Eric who's the manager of the shop was very helpful and knowledgeable.

Im giving 3 stars because they have good customer service!…read moreHowever i purchased my table dining room set with 4 chairs less than 6 months ago and my chairs are breaking already the value is made very cheap i tried to get a better deal on some chairs to replace and they wanted to charge me ad much as i paid for the entire set so im higly dissapointed and what a waste of money!

I am still waiting for my furniture I purchased and paid in full two months ago…read more My review score is updated from a ZERO star (as of August 6) once I receive my furniture.

Amazing customer service. This is the most wonderful, caring, knowledgeable furniture…read morewarehouse/store Ive come across. The shop owner who helped me was incredibly kind , prompt and communicative. Anytime I need new furniture , I go here first. 10/10 Would go back again!

Excellent selection and excellent service with much better prices then the stores I went to prior…read moreto buying from Furniture Time

I would highly advise people to not go to this business. We don't typically leave bad reviews,…read morenormally good reviews but this one experience was pretty bad. We were in search for a sectional couch and the gentleman who helped us, was indeed helpful at the beginning, somewhat throughout, however in the end when it came to true colors, they definitely showed. We chose a couch, and the gentleman told us to put down a deposit. Understandably, we asked how much and he said $600. So, we put down $600 on the couch. We go back a week later and explained that the couch won't work for us due to measurements and we need to choose another one. He said no problem ! Sales people can really get you to trust them and it sucks when they lie. We ended up picking a couch. Long story short, we didn't end up getting the couch ordered, 3 months later, we go to cancel the order and they said there are no refunds. We explained we did not receive our couch yet and did not want to wait any longer. Still, he said no refunds. You'll have to wait for the couch. I asked him how much is the required deposit. He said about 10%. Which what he had us put down for the couch was 40%. We asked for the other 30% back. Again, he stated there are no refunds. We did a charge back on our account and luckily got the funds back however we really want to share the experience as others might not be so lucky as you only have about 100 days or something to do a charge back and win. This business is very shady. I wouldn't recommend to my worst enemy. Well, maybe I would so they can get screwed over by this business. It's no wonder they only have 2 star average. I'm surprised they have any 5 stars as they are probably fake reviews. BE AWARE!

Wonderful experience at Matthews Mattress. We were losing hope and it was tiring checking out…read moredifferent mattress stores and not finding the matress comfort we liked without breaking the bank! I knew I wanted to try mattresses in person and didn't want to risk ordering online and the hassle of returning a mattress we disliked. I'm really glad my colleague recommended this place. Jason was amazing. Excellent customer service! I enjoyed his laid back approach just giving a few recommendations here and there but really just leaving it to us letting us try and see. We went to Mattress Firm first and they felt pushy, overbearing, and really trying hard to get us to buy whatever they could. We learned Matthews Mattress is local and started by the Matthews family back in 1991. Great to know we're supporting local and Jason was able to give us a great deal! Our mattress even arrived a week earlier than expected. Their own delivery staff was great. They removed our old king mattress and bunkie board with ease and quickly replaced it with our new box spring and mattress. Pleased with the overall experience from walking into Matthews Mattress to delivery. Hopefully this mattress lasts a long time!

Another outstanding experience at Matthew's Mattress. We have bought mattresses from them over the…read moreyears, and I needed two more today. Jason was just plain awesome. He doesn't play games with price, he knows his stuff, and he's very kind. I believe I was in and out of there in less than a half hour, having purchased exactly what I wanted (with delivery TOMORROW).

My daughter needed a new mattress to replace her old one and while we were travelling along Olson…read moreDrive, she suddenly swerved and went inside the compound of Mattress Firm. I asked what was going on and she just decided that minute to replace her mattress. Odd... I went inside with the kids to look at what was inside the store while my wife stayed in the car. We were greeted by Elisha who came with the standard "What brings you in today..." Long story short...my wife and I also decided to change our mattress...to a split King. What happened there...? Something in the air inside the store, I guess...LOL! The process took a little while. There was trouble with the Mattress Firm computer system (probably running Windows...LOL!) but after a long while, we got everything ordered and the staff got everything entered and scheduled for delivery. Price...a bit over the top. But we got the Rolls Royce version... Delivery was super fast! My daughter got her mattress delivered and installed the next day. My wife's and mine were delivered the following day. That's fast... Lots of choices in the store from basics to the fantastics. We highly recommend this place for your mattress needs! After all, they know that you spend 1/3 of you life on a mattress so better get something comfortable and will love for a long time!

If you need a new mattress, go see Elisha and Katie! My family dropped in because our old…read moremattresses were dated, and Elisha welcomed us instantly. She and Katie were so patient, knowledgeable, and helpful as we tried out different models. They listened to our needs and gave us perfect suggestions without making us feel pressured at all. We are thrilled with our new selections. Thank you both for the amazing service!

Just got a new power reclining sofa set from Sunny at Sofa and Discounts and I couldn't be happier!…read moreThe quality is excellent, the comfort is unmatched, and the customer service from Sunny was top-notch. Highly recommend if you're looking for great deals and smooth delivery! I really appreciate him for helping me out, I'm still coming for my end table bookcase Sunny lol

Mona have good service nice people we have good experience and good selection we will high recommendread more

I took my dad shopping for a much needed new mattress. When we walked in, David greeted us. He was…read morevery polite, and knowledgeable, taking his time to show us many different mattresses and bases. We found the perfect mattress and base at a reasonable price. David was even available the day of delivery to ensure a smooth delivery. Thank you!! Highly recommend Matthews Mattress!!

My son needed a new bed and we decided to stop here. Walked in and was immediately greeted by a…read morewonderful gentleman named Gene. He talked to my son asking questions about what type of bed he was interested in. We looked at several beds and ended up with a nice pillow top mattress at an amazing price! It was a much cheaper price than the competitor up the street. I am so glad we stopped here because the customer service was outstanding and Gene was such a wonderful man. I'd be happy to bring my business here anytime and will be referring friends and family here if they're in the need for a new mattress.

Big shout out to the whole staff that helped resolve issues we had with our new recliners…read more Very easy to work with as opposed to big box stores. If you need something, check them out first. Jerry and Marylou

Years ago, I bought La-Z-Boy recliners due to their rugged construction, workmanship quality, and…read morecomfort. They USED to last a long time through lots of use. These older recliners were manual lever operation with steel and wood frames. The last La-Z-Boy recliner I bought was powered and its legrest mechanism was plastic. It only lasted 6 years. After reading reviews of La-Z-Boy and other local furniture stores service, quality, and repair issues, I was very uncertain of where to go next for a quality recliner. Well, I'm here to tell you that I found a place BETTER than La-Z-Boy ever was! The recliner and furniture selection at Hall's Furniture in Citrus Heights is amazing. Jeff and Taffy are pleasant respectful low-pressure sales people that are a delight to interact with. When they turned over the recliner to show me its quality steel and milled wood frame, rugged construction, and metal mechanisms, I was overjoyed! This recliner will last a long time. It was delivered on time by a pleasant team that are directly employed by Hall's, not subcontractors. Once set up, I found that this recliner is the most solid recliner I have ever had. The available Teflon fabric protectant was also a smart investment. The prices are also very reasonable. A better recliner in 2023 cost me less at Hall's than 2017 at La-Z-Boy. I will go back to Hall's for all my furniture in the future.