Dr Walton began caring for my and my husband's dentistry over 20 years ago. He, and his entire…read moreteam, are terrific. I am a senior citizen who didn't have the benefit of fluoride when my teeth were developing, so there have been many challenges. From fillings to crowns to cosmetic procedures, I have consistently been impressed by the care I received. Dr. Walton is very easy to talk to, and his staff ensures changes in my health are noted and brought to his attention. New technologies are incorporated into treatment plans as needed, the comfort and well-being of patients are always the priority. The new office is comfortable and convenient with plenty of parking. With all these benefits comes the one that I find rare and incredibly important to me: they CARE. I cannot imagine a better place to get good dental care.

They say they accept insurance but they do not! You pay all out of pocket upon visit and insurance…read morewill reimburse you what it covers. I paid $263 for 4 xrays, cleaning, and exam the day of appointment. I figured at least the majority of it would be covered by insurance because these are just standard items so when I got my reimbursement check from Delta Dental I was surprised when it was only $97. I went to Walton because they have the Delta Dental logo on their website and say they work with insurance providers. I looked at the itemized explanation and it said out of network provider. I have the top Delta plan so I called Walton and asked what was going on and they said they would pull up my file and call me back. They rudely emailed me about 6 hours later with the same itemized list I was mailed and just went through the charges. I understood the charges... I didn't understand why insurance didn't cover it. I restated my question and was emailed this (copied & pasted): "We absolutely accept delta. We do not have a direct contract with this carrier- which means we are out of network. (We do not have a contract with any insurance)" delta is a bad company! Your better off doing our in office plan for the benefits you are getting. Thanks!" You will be reimbursed the amount of an out-of-network provider. They just want you to buy into their in office payment plan! Not going back!

Doctor Haydon have been my dentist for few years now and she is so professional and make you feel…read morevery comfortable and listens to your needs and her staff is friendly and welcoming. So far, I have never had a bad experience here. I love the appointment reminder and if you can't keep -a new appointment can be set. Her office is located right in town across the street the old post office. I Highly recommend her!

Been here couple times with my niece and every time its been a good experience. Easy check in and…read morethe staff were friendly. Doctor Josh was knowledgeable and gave us recommendations on next step to take.

Horrible way to treat a women and child who has a medical disability into your business ! You…read morecancel your patients if they are unable to make appointments and call to reschedule their appointment to make any sense for this is not acceptable behavior at all! You should not be in business and your business should be shamed for your staff members who have a problem with discrimination against families who have a child who has a disability or has a issue that affects their parents to leave that day and they not only have a disability they are also entitled to have a right to have the ability to go to the dentist and or medical treatment care as anyone else of that nature is allowed to have! You will be turned in to the rights office for your actions and you will receive a fine for your actions!I would have gave zero stars to this post if I was able to

I had a dental emergency while still looking for a dentist. A broken molar that needed to be…read moreextracted. I was initially seen as a walk-in at a local dentistry. Oh my! They did minimal and I was still in excruciating pain. A coworker recommended me to Durbin Dental. They fit me right in and Dr. Durbin took care of the tooth and went above and beyond to make me feel comfortable. His assistant was phenomenal and reassuring, as I have high anxiety, and made me feel in good hands. The support staff was exceptional and the facility was elite. Dr. Durbin even called to check up on me after the surgery . Thanks Guys! -Two Thumbs Up!

Emergency broken tooth extraction. Worked me right in. 2fer sale! Said I had another about to…read morecause problems and out it came as well. Fast, low stress, painless! Why go anywhere else?

I called to get an appointment and I could not be happier with the lady that took my call. She was…read morepleasant and very efficient. I explain that I was out of town and working and just wanted a cleaning. She got in the next week on a Friday. I told her if she got a cancellation give me a call. I ending up going in today and just as I expected everyone was so nice. The hygienist Belinda was fantastic. She was very nice and gentle and she didn't rush through her job. I am giving them five stars from the receptionist, hygienist to the dentist they were great.

Called for an appointment for my daughter and got in the same day since there were some…read morecancellations! Can't say enough good things about the staff and the service we received. Courtney did great and was an absolute joy! I have been a patient there for a while and never had a bad experience!

I just had a consultation and I know it's early but I was blown away . From the friendliness of the…read morestaff to the treatment plan, level of care and transparency. I am actually looking forward to this relationship and the results I am confident we will achieve. Two words: Happy and Relieved.

The Inmans are the best!! They were my orthodontist back when I rocked braces, so naturally my kid…read morewas going to follow my foot steps. Checking in is simple and easy now. Touch screen self check in and off to brush your teeth. Waiting room is spacious and comfy chairs. There is a working television and reading materials. The offices have been updated. They aren't only focusing on teeth but updated technology to help with treatment. Seriously upgrades since my braces days. They an open office setting in the back, like a circle of chairs and the desk in the middle. (Same set up as the past too) but of course updated chairs and equipment. It's awesome too see some familiar faces from days and knowing my kid is in great hands, definitely takes the stress off. Scheduling future appointments is a breeze and they give you your note on the same page with off the info. The treatment plans are laid out in front of you and all the expectations they have for treatment and that we need to except of treatment. Financials were spelled out to me clearly and the expectations for that as well. So far everyone at Iman and Baldwin has made the beginning process for my son's treatment a breeze and my kid is already on the know for the check in process. I'll take pictures next visit.

I was in need of a new dentist. Key Family dentist moved into their new location off Smyrna Pkwy,…read moreand I called to see if I could get in as a new patient. So glad I called. Staff is excellent. They know dental work can be stressful so they make you feel very informed of your procedure, they are open to hear your concerns or feedback. And they are so respectful of your time. The ease of scheduling, rescheduling and even the messages to confirm appointments helps to keep me organized. So glad I found them.

Very easy to schedule and get through paperwork. Staff is very friendly and welcoming. Didn't feel…read morerushed. The office was very nice and it was comforting to see them using the latest technologies and treatment. Listening to the doctor was great, they made sure to educate any issue and give treatment options. Doctors were very down to earth.

From the 1st time I came here about 2 years ago, I felt this place was not for me. They treat you…read morelike a number and see too many patients to give good customer service. The dental hygienist, Lauren, was unfriendly, and she didn't talk much. She made me feel so uncomfortable. I could tell that Lauren definitely hates her job. She chipped my front tooth because she does not take her time, and she rushed through the cleanings ect. Dr. Oliver was rude and gave a bad attitude as if he didn't believe she chipped my tooth. I had 3 mouth guards from here that were not made well, and they broke within a short time after using them. These mouth guards should last at least 5 years since insurance will only pay for one every 5 years. Plus, my previous mouth guards, made elsewhere, lasted over 5 years. Dr. Oliver was rude about this as well and kept trying to refer me to a specialist when I had never had to go to a specialist to have a mouth guard made before. I did nothing to cause these mouth guards to break so quickly. The 1st mouth guard lasted only 1 1/2 years, the 2nd one lasted about 6 months, and the 3rd lasted only 2 months. Again, Dr. Oliver was rude and refused to give me a refund so I could go elsewhere and have one made. Plus, the mouth guards were a bite guard and retainer all in one. Since the mouth guards were not made correctly, my top teeth are now crooked. I complained to Dr. Oliver about this as well, and again, he acted as if I was lying. The office manager, Sarah, was uncaring and refused to help me saying their warranty on mouth guards was only 30 days when previously it was 1 year. Further proof that they just don't care about their patients. I told Sarah that I wanted to speak with Dr. Shrewsbury, and she refused to let me speak with him. My husband didn't care for this office either and decided to go elsewhere after going there only a couple of times. He said, "They just aren't friendly there." He said Dr. Claywell and others didn't say two words to him the last time he saw him, so he decided not to go back. The only saving grace here is the dental hygienist, Casey, who was super sweet, caring, and friendly. Too bad everyone else who works here is uncaring and rude.

Wonderful office. Takes great care of my two children who love going to the dentist because of the…read moregreat people in this office.