I took both kiddos here and the staff was awesome. No long wait, very friendly, answered all…read morequestions and above all made the kiddos feel so comfortable! I made a great choice coming here

Took my two children to this office. The dental hygienist and dentist worked well with my children…read more I did not find the office to be that nice though. What was the most frustrating was receiving a bill for them that when I called my dental insurance they reported should've been covered and then calling the office to discuss the bill they said another adjustment had been made and we didn't owe anything. I asked if they could give patients a heads up next time so there wouldn't be this confusion and the office staff was very dismissive. I will try a different place.

I had several filings and x-rays taken care of. I provided all of my insurance information, and was…read moregiven an estimate before the work was done. They had months to get the total insurance coverage to get the final price. At each visit I paid the amount I was told was due. Weeks after the work was completed they sent me an additional bill. I have never seen a dentist that didn't find out early on exactly what the insurance would pay.

After being a patient for over 8 years and spending over $30,000, Dr Shumaker dropped me as a…read morepatient, because I went to a place that specializes in dental implants. She had done a lot of crowns on my teeth and thought I should continue keep getting more crowns as they only lasted a few years each. Then when I requested my X-rays she sent me X-rays the size of 1/4 inch on a email. Very unprofessional. $ is their priority over patient.

I am one of the people who'd prefer to do anything rather than go to the dentist. Dr. Ecken and her…read morestaff are amazing, I honestly cannot explain how comfortable they made me and put my fears aside! I love this office and this is going to be my permanent home for dental needs. They did an amazing job on my teeth and I left feeling good about myself, I'd recommend this office to anyone but especially to those with dental fears!

Sarah and the entire staff are amazing. They have been with me through all my teeth mishaps over…read morethe last 15+ years. I highly recommend this office!

Overall, the staff--from the front desk to the hygienist to the dentist--were friendly and…read moreprofessional. I appreciated their welcoming demeanor and the level of courtesy shown throughout the visit.The cleaning also seemed thorough, which was appreciated. I deducted one star because the hygienist struggled with the X-ray receptor holder and initially declined help when it was offered. Dental X-rays are already challenging for me, and because of the difficulty with the holder, I had to repeat some of the images once assistance was finally accepted. That made the process more uncomfortable than it needed to be. Another concern involved a brief interaction at the front desk. I asked how long the business had been at that location. The staff member began to say it had been about two years when someone else cut him off and stated that it had been there for 20 years. After looking into it later, it appears the practice itself has been at that location for 20+ years, but the current operators are not the original or current owners. The response felt technically correct but didn't really address the spirit of what I was asking. He really didn't need to interrupt a conversation he was not a part of for that disingenuous answer. I also noticed that the sinks in the individual bays did not have running water, which initially made me think the office might be undergoing renovations and is what prompted my question about how long the location had been operating. Additionally, I had to ask for the take-home toothbrush bag and they did graciously assembled one for me. In my experience, receiving a toothbrush, floss, travel toothpaste and sometimes travel mouthwash is typically standard after a cleaning. Overall, the experience was probably what you would expect from a same-day, walk-in dental facility ( which I did make a same day appointment) or a newer office. The staff were kind and professional, but there were a few small details that could be improved to make the visit smoother and more consistent with typical dental office expectations. Overall, the experience was about what you would expect from a same-day walk-in dental facility, a dental school clinic (though I have never been to one), or a newly licensed dentist starting out. I will take some time over the next few months to research and select what I hope will be my long-term dentist. I will also add that they offer a gift card to a fast-food place if you write a review in the office before you leave. I don't believe that compensated reviewers are honest in their reviews, so I declined.

The staff here are AMAZING! Alex at front desk is friendly and was able to get me checked in and…read moregive an itemized receipt for FSA. Dental Assistant is so patient and at same time knows me well. She had everything prepared for me to make me feel comfortable. I had 3 teeth pulled today and NO PAIN!!! Dr. Krishna is the best dentist I've ever been to. He is fast, very detailed and walked me through everything he was doing today. Thank you First Choice Dental.

Byrne dental is a Saint Mathews area dental office located off Breckinridge lane in Lousiville…read moreKentucky. I've recently switched insurances and needed a new primary dental office and doctor. I also needed so work done (chipped tooth). I found this company on my list of accepted instance providers and setup a cleaning. The cleaning went smooth. The lady doing my cleaning had worked for the company for I believe she said close or over 30 years. She may have been one of the sweetest and nicest people I've ever met. Very personable and good at her job. I came back to have the chipped tooth replaced. They cleared it out did some work put a temp in and scheduled me back two weeks later to put permanent replacement in. All the workers here share a common theme. All very nice and personable. I've only been here on three visits but I already feel welcomed and like a regular. My dental work was painless and the dentist and assistants made sure I was feeling nice and numb before starting and also frequently Checked on my well being during the procedure. As of right now I'm very happy with my new dental provider. It always provides some anxiety when making a change for primary doctors. But I'm already feeling at ease. I've already scheduled my cleaning for 6 months and hopefully I can just stick to needing my 2 times a year cleanings. But if I require more dental work then I already feel Comfortable that they Will take care of me and do a fine job.

I switched to Byrne after needing to find a new dentist. They have the nicest staff, who always…read moremake sure you are comfortable during your cleaning or any dental work! Highly recommend them for all of your teeth needs!!

I've been going to this dental practice for about 5 years, and sadly, it isn't the place it used to…read morebe. Be really careful - they will tell you something isn't covered by insurance and that you have to private pay. I had this happen twice but I insisted Elite run the claim through insurance, and my insurance DID pay and wrote off a lot of what Elite made me pay. In fact, Elite refused to refund the excess of what I had paid them the first time this happened to me. Dr. Music personally told me he would never make any money if he could only get what insurance paid.

I had a very upsetting experience at Elite Smiles, and I can't recommend them--especially if you…read morehave cosmetic dental work like composite veneers. During one visit, they removed a silver filling and did a dental cleaning all in the same appointment. While I was still numb from the filling, the dental assistant accidentally hit my veneer with the suction tool. I immediately said out loud, "Man, it felt like my tooth broke." They brushed it off and finished the procedure. Then I was taken to the hygienist down the hall. She was extremely rough, even after I told her my teeth were hurting and I was still numb. The next day, I noticed two of my veneers were chipped--veneers I had just recently paid to have done. I called the office right away and was scheduled to come back the following week. But the dentist I saw wasn't the owner and couldn't make any decisions. Instead of accountability, he tried to place the blame on something I ate. No real assessment, no responsibility, no solution. The way this situation was handled was both incompetent and unethical. I was dismissed and made to feel like my concerns didn't matter. When a patient speaks up in real-time and follows up respectfully, there should be some level of care and ownership--especially in a cosmetic practice. Instead, I was met with denial and deflection. If you value your smile and expect professional care, I strongly suggest looking elsewhere.

We came here on an emergency visit during our vacation to Louisville. The whole staff was so…read morewelcoming and warm and friendly. Dr Hurm made us all feel comfortable and was very nice. My daughter felt at ease and we were in and out in no time. Thank you!!!

I've been going here for nearly 10 years. Everyone here is friendly and they do a great job…read more The one downside is the hours. They don't have a lot of evening availability which can make scheduling tricky. I was nervous about going to see a dentist during Covid, but it felt very safe. They had me wait on my car, they wore PPE, i wore a mask (when they weren't working on my teeth), and they checked my temperature when I arrived. I don't think anyone loves going to the dentist.... but these folks do a great job.

We have only had fabulous experiences here! My kids love the digital play options in the waiting…read morespace, but we never wait long. The staff is patient and playful and makes coming to the dentist truly joyful for the kids! Communication is clear and I always leave informed as a parent. AND the experience ends with a special coin to pick a prize from a quarter machine. What more could a kid want?!

My kids have been patients at DuPont Pediatric Dentistry for the past 8 years, and I can't say…read moreenough good things about Dr. Jenna and her team. We've gone every 6 months for regular checkups, and she is hands down the sweetest, most patient, and most fun dentist we could ever hope for. Honestly, I wish she had an adult practice--I'd be first in line to be her patient! Thanks to her care, my kids have had very few dental issues, but if anything ever came up, there's no one I'd trust more than Dr. Jenna. Her newly expanded office is beautiful--spacious, spotless, and so welcoming. The staff is equally incredible. At our last visit, I told her the whole practice runs like a well-oiled machine, and it's true. From start to finish, everyone is friendly, professional, and attentive. I am continually impressed and grateful for the care my kids receive here. Highly recommend--10 out of 10!