Did not have a good experience here. We walked in and were greeted by someone right away. My…read morehusband thought he already knew what type of mattress he wanted. They didn't have it. They of course want you to try out others. We were given nasty dirty stained pillows to lay our heads on. All of a sudden a different salesman swoops in. My husband again stated what we are looking for. The salesman says look at these mattresses instead. My husband told him we do not want that brand, we don't want foam. The salesman disregarded what my husband was asking for and again really pushed for that mattress. That's when we walked out. We went somewhere else that was non pushy, listened to us and provided clean pillows with pillow covers imagine that. We ended up buying a $8k mattress and adjustable frame which was not on my husband's list so it wasn't impossible to do.

Great selection, super happy with our purchase, and thankful to Tuan to helped us get the perfect…read moremattress without any of the pressure! So excited to try it out!

Excellent service!!! Both Tom and Nick very helpful and nice...get the job done kind of guys…read more Thanks for my great shopping experience.

Friendly customer service. Delivery was great and the furniture is great quality and reasonably…read morepriced. Best ever. At different times, we have bought mattresses, couch, end tables and chairs and we when we need something there is no question we will be back again.

This place has a magic that you can't quite put your finger on. It's a longstanding family-run…read moreantique mall (*used to focus more on furniture building/consignment & it pivoted when the next gen took over). Especially seeing the transformation over the last few years, it shows how much time and effort they put into creating the (huge) space and vibe to be both an antique mall and a 'third space' community hub. It's kid- & dog-friendly and they even keep some toys & coloring supplies on hand for bored kids. They also have a central 'living room' for anyone to kick their feet up. The gals running it are always friendly, too.

I happened upon Ayala when I was searching for an Antique mall to visit between Seattle and…read morePortland. If you haven't been to Centralia, and you love looking in antique and vintage stores, go! I was going to stop for a half hour and finally made it back to the car 2 hours later!) Ayala was my place to visit, but I got all turned around and ended up walking all of that area on Tower, which I highly recommend. That said, Ayala what was my favorite of them all. The different stalls are well laid out and not overwhelmingly cluttered. The selection was top-notch, although not cheap. By not cheap I'm not complaining, it was fairly priced. There are gorgeous pieces and the sellers know their worth. The pieces were in good shape and both of the people working were so helpful!

We bought a mattress and adjustable frame. We were told twice it would be the foot and head one…read more But when it was delivered it was only the head. Called salesgirl . She denied telling us that. And basically told me there was nothing she could do. I asked for a manager to call me. I still have not heard from anyone. Customer service sucks.

On behalf of my sister and I, we wanted to thank the extremely helpful and considerate…read morerepresentative at this specific location for the Mattress Superstore, John Cooley, for his "Above-and-Beyond" assistance with our recent visit, our questions, and meeting/exceeding all of our needs!! He's not only experienced, knowledgeable and on top of everything, with a really great personality, he's friendly and very proficient! Thank you John! You certainly made this visit such a great experience! *Great selection and prices! We'll be back, and will definitely let our friends know about you and this store!!

It's been a little while since we bought our mattress there, but they were very helpful and had…read moreexactly what we wanted at a decent price.

We purchased a hibred mattress last spring and we loved it, however it started to have issues with…read morethe foam delaminating and bunching up. We thought for sure we were stuck with a lemon but after contacting the store and emailing photos we came into the store and picked out another mattress to replace it under warranty. thank you so much Mattress Ranch for the amazing service after the sale. We couldn't be happier.

Raymond is a very nice guy, helped us pick a really quality mattress with ease. Thank you!read more

Raymond was very helpful and kind in helping us choose our Sweda mattress. He also took time to…read moremake sure it was economically feasible.

Just bought our new bed from the friendliest, most knowledgeable group I have met in a long time!…read moreThis is the kind of environment you want to have when you are A) spending a substantial amount of money and B) buying a very intimate and important piece of furniture. Great job and super fast delivery! Highly recommended!

Not well served by this company. When asked for help to tie together my bed base they did nothing.read more

Richard is a furniture guru! He's my go to guy whenever I need furniture or house decore. I've been…read moreusing JR furniture for years now for airbnbs and my personal houses. Would highly recomend!

We bought 5000 worth of furniture, one piece was back ordered 1 month. When it came in we had…read moredecided to not use that piece and wanted to return it and get something else. We never even picked it up and they refused to return it. Even though we planned on other purchases and it never left their location. The owner/manager does not care about customers. They will treat you like crap. The rest of our house we will be going elsewhere. We would have paid the restocking fee and bought another 3000 that day, they did not care. DO NOT WASTE YOUR TIME OR MONEY.

Updating my review. The owner of this business called me not…read morelong after my review and addressed our issues with our order quickly and took ownership of the situation. I really appreciate his efforts to correct the situation quickly and address our problem and apologize for the delays. It goes a long ways when a business and their leadership takes accountability for staff not always communicating well. He located our chairs and ensured they were delivered the next day. I appreciate the quick response and our order issue being addressed and resolved quickly!

First I want to say love furniture world and very appreciative of Tristan. Very disappointed in the…read moreowner and how they handled business and mis representation I went into their store Sunday 2/15 and saw the midnight madness sofa with chaise and loved it and the manager told me to go home chat with husband and then give him a call by end of day 2/16 to make sure I got the deal! So that's what I did. I went home and husband and I decided to place order so I then went to the website to get sku number for the one I wanted and came to learn the extended version (so I thought) the one with 2 chaise and armless seat in middle was only $100 ish more so I decided to do that one instead of the smaller one since it was little to upgrade and I even clarified over the phone with sales guy it's the right one and it was, well I then dug deeper to get measurements just to see how we would put it in our home and my husband said these measurements do not match the picture at all. So I came back into the store and the representative called owner and then the owner said no we can't do anything but upgrade for $200 off and I am very frustrated because it was not a price deal for me it was being misrepresented and then the company asking for more money from me. My family and I need furniture so we just went with smaller couch so we can get it in quickly as I am pregnant. Very happy with Tristan service very disappointed that the owner is so money hungry. They should have made it right and matched what I paid and gave me the product that was represented especially because I was in store customer advised to go to website to get sku and I paid in full. That being said once I receive my order I will not be giving furniture world my business again and I will be sure to tell everyone I know not to come here.