I was in a rush to purchase a new comforter from Holy Lamb Organics last December (right before the Holiday season) and was highly impressed by the incredible customer service, specifically from Michelle on the Customer Service Team. She went out of her way to rush order my comforter, reaching out to their shipping department manager to expedite my order. 10/10 in terms of quality and customer service. read more

BUYER BEWARE! This company is a complete scam and fraud! If you order this pillow you better pray that you absolutely love it otherwise you will not be able to receive a refund... even if you don't use it. I bought this pillow through their website in efforst to support a small business. Im pregnant and looking for a comfy pillow as sleep has been a challenge. I received the pillow, took it out of the box, felt it with my hands and found it too hard. Immediately, I put it back in the box because I knew I didn't have to try it to know it was a no go for me. I contacted the company and they issued a return label. Fast forward: they receive my very UNUSED pillow, recorded a bogus unboxing video, pointed at a few spots with nothing on them and smelled the pillow. They sent me an email to say I didn't qualify for a refund because they "found fibers on the pillow" what the heck does that even mean. This business is ripping people off and giving small businesses a horrible reputation. PLEASE DONT BUY YOU WILL NOT BE ABLE TO RECEIVE A REFUND read more

Holy Lamb Organics - Pillow - Mattresses Near Me - Oakville, Washington

Ordered my husband a standard size pillow and a pillow cover from Holy Lamb Organics, and he's been using it for a couple weeks now. He loves it! Every couple of days he says, "That's a really nice pillow." He likes the firmness (ordered the typical firmness) and that it doesn't get too hot or cold. The order was very much worth it! We hope to order more throughout the years, just too much for us all at once! read more

Holy Lamb epitomizes all anyone could want for modern, conscious, quality shopping. Exeptional product quality, customer care, sustainable business practices are what I have experienced with every purchase, over many years. There is i peccable attention to detail in product preparation and even down to shipping; the packaging quality is outstanding, down to the neatly taped box corners! I wish that the experience I have with ordering bedding from Holy Lamb was a standard but instead it is in the top 1% for quality. The products I have ordered include 3 pillows, 3 bed toppers, a comforter and a matress cover. Always 100% satisfied. Thank you, Holy Lamb! Proud to support this Made in USA company (and thank you to Hannah who made the pillow I just purchased - love it! read more

purchased a $140 pillow from them and I hate it. Having to fight with them to get a refund via dispute. If you're going to charge this kind of money you're gonna need to have an easy return policy. I think I might have liked it if it had more wool but seriously it's like 3 inches thick. I would have even been fine paying more if it was going to be something I loved. My ultimate goal was to purchase a few wool comforters from them but thought i'd test out their products before I spent $1000. Glad I didn't go all in with them. read more

I ordered from Holy Lamb in February 2014. I ordered off of their clearance list which is mostly items that have small, unnoticeable issues such as material defects. Who cares about material defects when most items you will buy from them (comformters and mattress toppers) will be under your sheets?! I saved some pretty good money with them I believe. They already were priced on the lower end of multiple wool comforters/toppers and then add in the fact that I got items on clearance. Good savings. All products seem to be good quality and I am happy with them. I will say that I've never slept with wool before and at first I've found it hot. I know, for the most part wool is supposed to be cooler. However, my room is hot and I think this messes up the cooling properties. I could be wrong on this though. I have rectified my issue by just putting a fan on that blows over top of my bed which seems to wick away any built up heat. I am sure if I had my room cooler like most people then it would be perfect. With that said, the items arrived tied up with scrap cotton. Nice touch to not use plastic. I also got a duvet (not from them) and the comforter was all scrunching up inside. Really annoying so I used the scrap cotton strips to "tie" them to the inside of the duvet. Presto - the duvet and comforter are now one. I certainly couldn't have done that with palstic. So the option to repurpose something was awesome and I'm pretty proud of myself for thinking of this. :P If you do order off the clearance list you will have to call the order in as their current system does not allow you to order online. read more

Holy Lamb Organics - Logo. - Mattresses Near Me - Oakville, Washington

After months of researching I finally got to visit the store in Oakville, WA. Shirley was extremely helpful and knowledgeable. I ordered several items off the clearance list including 2 to go wools, a twin comforter and more recently a travel pillow, two seat belt covers, and an ultimate deep sleep twin topper with the moisture barrier and the body pillow. Beautiful organic wool products in lovely organic cotton covers. I can't wait to order more for myself and family members to enjoy an all natural bedroom with these wonderful (toxic chemical free) organic products! Thanks so much Shirley for your patience and help as I sorted through all your wonderful things!!! read more

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Refused to refund return shipping eventhough company policy clearly states they refund return shipping. I recieved wrong item from Holly Lamb Organics and it caused me severe neck pain. read more

I so wanted to love their products & support green & local. However, I'm writing this as a cautionary tale because these products are expensive. I purchased the sateen sheet set & the Topanga bedding topper blanket in May of 2019. I liked the color & feel of the blanket in particular. I wasn't convinced about the softness of the sheets because the softness varied among the different colored sheet sets I touched but I was told the sheets get softer with each washing. ( FYI: I wash with organic products with the warm setting on my LG top loading washer. I dry on medium. ) The sheets actually came out with an increase of scratchiness on my skin. My skin is sensitive & needs soft textures. Plus, I'm afraid to wash the blanket because it's been shedding threads at the bottom ends. There was also a small mat of threads underneath the cover so I question their quality assurance on products. I don't expect these kind of issues after spending close to $600 for 2 bedding products. Would you ? I called to inquire about the return/ exchange of sheets & learned there isn't one unless it's unused sheets! Not helpful at all. So heed this cautionary tale before you fork over your money. These issues may not bother you as they did for me! read more

We ordered $525 comforter from this merchant. Upon receiving it, we found that it was too small for our bed and a little thin, so we sent it back. They claimed that it was "used/and or laundered" - when in fact it was not - and therefore could not be returned for a refund. Be warned - this merchant does not stand behind the quality of their products, and will hide behind their return policy if you have any issues at all. Stay away. read more

Expensive, but worth it. Very high quality wool bedding. My topper makes me feel like I'm sleeping on a cloud. The wool topper is great in both summer and winter, because the wool regulates the temperature. read more

Great quality products. I ordered online. Wish I could get to the store! Body pillow is fantastic, fluffier than it looked in the picture, which is what i was hoping for. I ordered a second for travel! I will be looking to Holy Lamb - anything nursery related that can be bought there, we will! read more

Placed an order over four weeks ago on 5/11. Supposed to ship in 7-10 business days. Finally called last week and spoke to Sam (I think) who was very nice, and apologetic- and assured me that I would receive a shipping update by yesterday, Tuesday 6/1. Today, when I called to explain that I still had not received any shipping update, 17 business days later - or 31 days, I spoke to someone named Val. She was SO INCREDIBLY, OUTRIGHTLY RUDE to me on the phone for zero reason. SUPER condescending, totally flippant and unapologetic, interrupted me about ten times and then accused me of interrupting her (gaslighting). She said she was the customer service manager when I asked to speak to her supervisor !!! Oh my God!! She kept saying over and over she was alone and the only one in the building almost like she was complaining about her circumstances?? Going to file a BBB complaint so the owners hear about this- there is no way on earth she should be representing anyone's business this way!! She is literally stealing money out of the owner's pockets by ensuring they will lose customers via her horrendous treatment. I have been so patient about all this- it is not the kind of thing I get upset about. What does upset me is being intentionally abused by another human. Having worked in customer service for over 20 years myself- I simply cannot imagine!!! read more

Bought an organic mattress topper last week. I've never slept so well in my life. thank you!!!

This company's commitment to organic products is admirable and their sales people are incredibly helpful. I was hesitant about spending so much money on an organic wool comforter, but it is the BEST purchase I've ever made! Incredibly comfortable, non-toxic and so very warm in the winter. Organic wool pillows are the best. I am incredibly sensitive to chemicals so finding this company is a blessing. Thank you! read more