We went to the Dillards Men's Section at Rimrock Mall in Billings, MT today to get a suit for my…read morefiancé for our wedding. We had a beyond excellent experience with JT and I wanted to leave a review to highly recommend him. He was so kind and knowledgable and spent 2 hours to help us get all the details just right, offering is us all the customization options with time and care. We also purchased our ties for our groomsmen, plus a dress shirt and belt. It was legitimately a pleasure to drop $900 today on our wedding attire today, thanks to the care and service we received from JT. 100/100 recommend him.

Selection greater than any store in town for family and home. Only issue is finding a salesclerk…read moreto assist you. On your own I searching for a particular item

Jack your service today was amazing! You're so helpful and you know all about the product we were…read moreshopping for! My son is gonna love his mini bike! Thanks for making shopping a breeze!

I always find what I need here, workers are easy to find and if I need help they go above and…read morebeyond to get me what I need. The variety of animal products is extensive and consistent and moderately priced. The hours are helpful for my schedule and the curbside pickup is always accurate and ready quickly!

Well I called nobody returned the call so I will tell you what happened.. took back a clearance…read moreitem a drill and when I got home I realized that the drill I got was not the one in the box.. so took it back and Ron was really rude asking me why would you bring back a clearance item anyway and I said I found a better deal on Amazon, which I did by the way, he said I was lying and there was no I found a better deal, called me a liar to another employee as I was walking out: I said fine I will take the drill. I felt the employees, especially Ron and some woman that claimed she was a manager, I showed her the deal I found and she was very rude saying you are getting 50 percent off and I should stop complaining. I wasn't complaining just wanted to show her the deal since I was being called a liar and being treated like I was running some scam with clearance items. It was ridiculous! I've never seen anything like the behavior that ace has, usually a business wants to have happy customers but not this store.

The people there are so friendly and helped me find anything as soon as I asked. One of the workers…read morenamed Tom helped me find something and he said he has it and it works great!

Friendly staff, unique finds - from Made in Montana to Vintage and Antique curated goods.read more

Amazing service! Can always find jewelry for my upper ear piercings. Great anime products! Got a…read morereally cool solo leveling sweatshirt

Shop owner's a super cool dude! Was crazy to get to talk story and listen to him share. Every…read moreexperience there has been enjoyable and my partner and I will continue to visit! Not even just to shop but also to hang out!

I shop at this store quite often. Previously the kitchen organizer containers area was an area you…read morehad to dig through to see if you could locate what you're looking for. Today I walked in that same section and someone definitely focused on organizing that area. You can see everything without having to move things around. Even like colors are grouped together. So much easier to find what you're looking for. Towel section is also very organized. So much better. Each time I check out the cashiers are always friendly and helpful.

By far the WORST customer service ever... I got followed around by some lady at the jewelry…read moredepartment purely because I was browsing, and then I was looking for my mother in the fitting room despite me telling the lady I was looking for my mom and got accused of stealing yet again. Not directly, but it was obvious. Why? Is it because I have blue hair? because I dress alternative? or is it because I'm Hispanic? I left everything I had and ended up buying nothing from this store. Never shopping here again, I'll wait for the other one to open or stick to Ross, thanks.

John and Nikki are great to work with. They are really dedicated to to ther busisness. I wish…read moreeveryone was as easy to work with and as knowledgeable as John and Nikki. Good luck in your new building.

clerks are Always, always is so nice, kind, helpful, and fun to hang with. I have forgotten the…read morerainbow colored hair ladys name but she has been there forever, but she is just outstanding. she is the one constant that is exceptional about the store. she knows her products, loves working with people and is just an overall great sales person and I believe she is the manager. I am not sure if she is but she probably should be! clothes are always hard to find in my size and here, I fit right In. can't say enough about Billings, Mt Torrid. Just fantastic!

Not sure if this chain is in financial distress or what but the clearance sale(s) are both…read moreridiculous and shifty. And the regular priced items are pricey too. We had to order on line because what was in store was too spring-y for my daughter. Get the order and she tries them on. Two of the items didn't work, I did go out and look for the skirt in hopes they had it and even talked to a clerk who tells me they don't have it. Find something else instead and a skirt on the clearance rack. Sale says buy one get two free, so we search hard for two more items. Two tops. Get up to the register and find out that the two tops aren't included in the buy one sale, "better sale with the blanket $12.99 sale". How so, free is a better deal. so, no thanks we don't want them. See my return today and I was returned the price after all the discounts. makes sense, however, why could we not get the discounts/coupons for what we got instead. The clerk tells me today that if we had exchanged for a different price we would have. Nobody told us that!!!! And apparently even though her birthday is still this month you only get that discount on one purchase. Ignoring that we did an two part exchange. See they couldn't do the return/exchange with the items we got instead. So I lost my Torrid bucks we'd used online and the birthday discount. Poor pool there Torrid.