Absolutely recommend this Mattress Firm location! My husband and I were looking to purchase our…read morefirst mattress+bed frame and had no clue all the different options and features available. We were lucky enough to work with Corbin, who did an incredible job explaining our different options, and, ultimately, settings us up with our ideal mattress and bed frame at a great price! You will sleep easy knowing you've found a great setup at a great value at this location.

I highly recommend Mattress Plus in Old Saybrook. Their Sales Manager, Frank, was knowledgeable and…read moregreat to work with. Will definitely return when it's time to replace another mattress.

Although the selection consists of one name brand, it was well worth the visit. We liked the…read moreowner...very helpful, not pushy. A day later we were back to make our purchase. Delivery was made within days. The bed is so comfortable! Checked BBB to find very good rating. I recommend this place. Good quality bedding.

I need to purchase a sturdy adjustable bed for someone being released from a long hospital stay. I…read morewanted one that could last and be adaptable for the long term. The young lady , Victoria, at the store was amazingly supportive and knowledgeable. She was also very understanding when it came to the fact that there was a budget I needed to adhere to. She was able to find me a wonderful firm mattress with an adjustable base at a fantastic price . She is a rare gem and definitely won me over as a satisfied customer

We where in dire need of a new mattress our had seen much better days …read more Our Salesman Nathan Cerrigione was very accommodating with my work schedule and came in before the regular opening time so we could come in and check out the mattresses and made sure we got the best deal . We didn't feel rushed and he took the time to explain the differences in each mattress and Which financing option where best . The delivery team was also great . They where very professional. And got the old mattress out and the new one set up in little time .

Yes. We bought a bed and mattress there - the bed is great - the mattress turned out to be a little…read moretoo soft and they accepted the return with no hesitation. Very helpful personnel and very friendly. Would recommend.

Great selection and the best customer service around. Shop your local small business, you won't be…read moresorry with this one.

Top notch customer service is what I appreciate the most. Great experience buying our new…read moremattresses.

So happy with the service here. I actually went in thinking it was the other big company but prices…read morewere way better here. They also had 0% financing available which was a huge win. Also they had a large variety of furniture online they I was able to order as well. Ended up getting a nice mattress for my kid as well

Had a great experience at Bob's Furniture! Manny was so friendly, helpful, and made the whole…read moreprocess easy and stress-free. He really took the time to help me find what I was looking for. I highly recommend asking for Manny if you shop at Bob's!

I will never buy from bob's furniture again!!stressful time with my order, I bought a sofa and a…read morerecliner. First they told me that it was at the warehouse in taftville. So I left new London store and drove all the way to taftville, got off the exit and the store called me saying they didn't have it in stock. This is where I started getting pissed, they told me the couch will be delivered within a week without a delivery charge, and proceeded to tell me the recliner won't be for another 6 weeks. Ok that's fine because I can deal with that. I got the couch delivered on time, but six weeks comes around and still no recliner. We are on week 10 now I get an email saying it's ready for pickup in the taftville store, so I call them and tell them I was promised it will be delivered. They transferred my call back to the new London store just to tell me if I want it delivered it will be another 10 weeks, so that would be a total of 20 weeks! Umm excuse me I don't think so, I told them to just refund my card because I'm done. I will never do business with bob's furniture again!!

Very helpful suggestions, delivered ontime…read more Super easy

It was nice dealing with this store. Tahir was great to work with. We will back with further…read morebedding needs.

ALways a great experience at CT Mattress. Have bought mattresses there before and wouldn't go…read moreanywhere else. They happily return if a mattress doesn't work for you as well.

One of the best shopping experiences of all time. Caroline was wonderful. Such a great listener and…read morewonderful approach. So very knowledgeable. And most of all patient. I highly recommend.

Not Impressed with the service. I bought a Mattress for my son the Friday after Christmas. The…read moresales person sold me a "door buster" and said it could be in the store by the next Tuesday. This was perfect as it was a present for my son, we were exchanging on Saturday and since all of us would be off for the holiday the following Tuesday. When I called the next Tuesday they said it was indeed in and we could come and get it. We did, but it was the completely wrong item. The sales person- a different one, tried his best to correct the error, but now it wouldn't be in the store until 1/13/15. Not while my family was off on holiday. He threw in a pillow. Not free delivery, but a pillow. Strange, but my husband hushed me and said he would take that day off/ work from home so he could go and get it. I understand that when you say an item will be available to pick up it would be during business hours, and nothing to the contary had been said. So, the mattress came after 7pm. not the most convienent time, and I said wouldn't it seem to make sense that you offer to deliver this mattress since it was three weeks and really an extra day late at this point- the district manager said"no, you're already getting a pilow" I told them that was a shame as I need to replace serveral mattresses in the next year or so- and I will not choose to spend my money there. The sales person was baffled. Just unimpressive if you ask me.

The mattres just got delivered. I love it! The manager Bill was super nice, he let me try many…read moredifferent mattresses until I found the right one. And he gave me a special deal when I told him how much I love the mattress but it's beyond my budget. I highly recommend this place. Also the delivery was good, they were on time and nice.

After 35 years on a waterbed...which recently began to "gently weep"...we finally had to make a…read moreswitch to a landlubber mattress. Shopping for a mattress was exhausting...the exhaustion amplified by me having to sleep on my son's lower bunkbed and she in the girls room on a twin... while we canvased the world for a waterless replacement. Fortunately we included KleinSleep in our exhaustive search. We were rewarded with an informed, no-pressure purchasing experience. On our second visit, we brought our pillows and sheets and made the final choice. Both the manager (30yrs with Klein) and the owner (born into the business) were top shelf. The king mattress and box springs were delivered speedily (one of the delivery people is with Klein 9yrs plus) and the old box springs taken away (not a dent in the paint in the stairway). Thanks to the team at Klein as we make the transition to the comfy plush organic cotton pillow top world of KleinSleep. DanO

Another great buying experience, Jeff helped me pick out the perfect mattress for my 9 year old…read more She said "its like sleeping on a cloud" Thanks again Jeff!