Connecticut Mattress

Nick from our store went above and beyond. I mean amazingly above and beyond. It was easily the…read morebest sales experience I've had and, considering the cost of the bed, is no faint praise. You should be very proud of him and I hope you see him as the tremendous asset that he is! Also, when I had to sign my papers at another location (Clifton Park), the salesman (young and a father of a young child is all I remember unfortunately) was also remarkably helpful. I couldn't believe that two representatives from the same company were so exemplary.

I hate buying beds and cars and haggling, but Steve and John were amazing. Steve is hilarious and…read morereally took the time to make sure I got the right mattress for me. I laid on a bunch of different beds and Steve just chatted and made me feel so comfortable. We talked about his family and travels and talked about me and what was going on in my life. It literally was like talking to an uncle. I picked out the bed that I wanted and told them the price I was willing to pay and John, the store manager, made it happen. I would highly recommend them!

Metro Mattress is a Tempur-pedic Elite Retailer! Large selection and trained staff.

Shop the top mattress brands and get free, next-day delivery at Metro Mattress.

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Metro Mattress Manchester, CT store.

Bob’s Discount Furniture and Mattress Store

I went into Bob's in Manchester yesterday with the intent of purchasing furniture for our new…read moreliving room. All was typical for most of my time browsing, sales rep says hello and introduces themselves and lets us know when we need assistance, all fine. When it came time to purchase and I had made my decision of which furniture to buy ($300 recliner, loveseat, and a chaise), I realized there was not a package deal for the loveseat and chaise in that particular style, only for the sofa and chaise ($999). If I were to purchase a la carte for the loveseat and chaise, they would have been $499 each ($998 total). I asked the sales representative, George if there was anything that could be done to create a package for the loveseat and chaise where I would not be paying the same price as the sofa (it didn't make much sense to me to pay the same price for approx 26in less couch). George and another associate said they probably wouldn't be able to get a package deal for it and all was as is, which is fine, I've worked in sales I know how it goes. They called manager Matteo over to see if something could be worked out. I want to first say, George and the other associate were great, friendly, and helpful and this review is not about them. Matteo, however, was the epitome of a sleezeball salesman in my opinion. While he confirmed there was not a way to create a new package, he gave me some ridiculous excuse for the price stating I was paying for craftsmanship and not material so the difference in size of the couch was a moot point. I disagreed and stated that I was going to shop around and see what else was available in the area. After saying this, Matteo proceeded to make the comment that I would come back to Bob's nonetheless because they have the best prices in the area. This struck me as very arrogant and condescending, and thus I DID take my business elsewhere and made a large purchase at a competitor. While there was nothing wrong with the product, I do not want to give my business to a business that speaks to their customers in such a way.

Unsure how I feel about this establishment. The furniture looks nice but many people have told me…read moreit's low quality. Service was terrible. Prices are comparable to competitors but quality appears lower. I didn't buy anything and I probably won't.

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P.C. Richard & Son

3.1(81 reviews)

1.2 mi

Recently my laundry machine needed to be replaced. I went to look at the options at P.C. Richard &…read moreSon. Their sales associate Dwight greeted us as soon as we walked inside. They have so many appliances here, from coffee makers and blenders, to every single larger kitchen appliance, TVs, mattresses, even outdoor equipment such as grills. Dwight was very patient in showing a variety of washing machines that are similar to the one that needed replacing. We found an excellent one by Whrilpool. We agreed on a time and day their team would deliver the washer. Sure enough it was delivered as promised. They also hooked it up. The delivery was free. If you would like for them to dispose of an older, large appliance they can do that for you. I have been genuinely impressed with the selection at P.C. Richard & Son, their all around customer service and their product.

My experience with Mike, the salesman, has been wonderful. He's very professional, knowledgeable…read moreand kind. He always does his best to give us the best deals. Where PC Richard & Son falls short is their delivery crew. For the last 15 years I've purchased big and small appliances here from Mike. Some of the delivery crew are great while some don't know what they're doing, don't speak English or don't know how to setup and install the appliances. It gets really frustrating.

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Mattress Firm Buckland Hills Mall

4.3(16 reviews)

1.1 mi

•$$$

I went into location in Buckland hills and from the start the associate by the name of Tim he is a…read morecompulsive liar and the sad part I was coming back in about a year and purchase a bigger bed because of my situation I asked Tim a few times please don't lie to me they delivered the wrong mattress the wrong stand for the mattress and I almost sent it back but I didn't because I had to get to work Tim is a sad sad 2 neck having I want to say bad words but he ain't worth it I'll never go back to mattress firm never.

I have bought 3 of my children's mattresses here in the past 2 years. A salesmen always gets up and…read moregreets us. Friendly, knowledgeable, want to help, easy, and in-and-out. That's why I keep going back. Even the exchanges are fast and easy.

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Raymour & Flanigan Furniture and Mattress Store

2.7(57 reviews)

1.6 mi

"Ooh baby, here I am Signed, sealed, delivered, I'm yours"…read more(Stevie Wonder) Our bedroom set was bought in 1982, so my math skills tell me it was 40 years old and most definitely in need of an upgrade. We walked into Raymour and Flanigan on Tuesday November 15, and today on November 22 (just one week later) we had 4 new pieces delivered. Contrary to some reviews that cited negative experiences, we found every aspect of R&F to be top notch. Our salesperson Christopher was fabulous -super friendly and he did a good job explaining the various quality features (solid wood vs. engineered wood, bottom rails vs. side rails, plywood vs. MDF, stapled vs. dovetailed corners, etc.). My wife knew that R&F had an "Outlet Store" within their store - not a place with Factory Seconds or Scratch and Dents, just a lower tier of pricing. We found exactly what we were looking for to complement our newly painted bedroom and replace the 40-year old dresser, bureau and two night stands. We paid less than $1,400 for those four brand new pieces and this morning's delivery couldn't have gone any smoother (Thank You Hector). We were texted last night with our delivery window, and received several progress reports tests this morning, including a tracker so we could see the truck's progress as though we were waiting on an Uber. R&F's communication was excellent throughout -plenty of texts and e-mails, so there were no surprises at all, Everything unrolled the way things were promised to us. So from the store's selection, the sales experience, the communication, the price, and the delivery - everything went very well. We feel that Raymour and Flanagan treated us exceptionally.

This store continues being a major disappointment. I already have them a very comment a couple of…read moreyears ago after purchasing a couch from them. I called them up a couple of days ago, to see if I could buy additional cushions for the above mentioned couch. They told me to expect o phone call from the "company" within 48 hours. Guess what happened? You guessed. NOTHING!!!!! Nobody called , again. I just wonder what has to happen for them to go out of business or having everyone working there fired. I mean as an owner, if one of my stores had 2 1/2 stars I would be firing everyone "working" there.

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Macy's

2.3(42 reviews)

0.5 mi

Wanted a 14k solid gold chain during their Feb 2026 sale. The rep was informed at least 5 times…read moreand/or asked if the chains I was interested in were solid gold. I even told him I had to unfreeze my credit before making the purchase. If I opened a new Macy's account, I would get an additional discount. Had the chain held. Fast forward-I returned 2 days later and made the purchase. Three days later, decided to have a reputable jewelry store assess the chain since it felt light. It was Hollow! When I brought the chain back, the rep told me immediately the only 14k solid chains were in the men's section; she apologized for the situation. Needless to say, I closed the account which caused a hit to my credit score. There was no misinformation, no communication issue. It was dishonesty at its highest!

Very large Macy store broken up on two areas with 2 floors each. Nice quiet shopping in a very…read moreclean and neat store. Found this Toys r Us area downstairs. Hope it was a little larger, but it had a few nice toys there.

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Mattress Firm Windsor

4.3(12 reviews)

7.5 mi

We bought a mattress, box spring and frame here about 2 hours ago and the delivery men just walked…read moreout of my house after delivering AND setting it up! We worked with Scott Zemantic and told him exactly what we needed! I cannot tell you how great it was to walk into a store tell the representative exactly what we're looking for and not be pressured into spending a ton of money when we don't have to! That type of thing just doesn't happen anymore, i understand these types of stores want to sell as much as possible at one time but the customer doesn't necessarily like that very much. No pushy sales people here! very fast and easy just as it should be. We are very happy with today's purchase and will be back in a few months to buy a mattress for ourselves (today's purchase was for our guest bedroom) Thanks again scott!

Just concluded my purchase with the most pleasant and caring Lynn W. at this location. No pressure…read moreatmosphere and easy transaction. This place does not feel like a BIG BOX store.

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Wilson Furniture

5.0(3 reviews)

30.6 mi

I found this place on Yelp after I picked up a "free" chaise lounge. It is perfect for bedroom and…read morephotography prop. I knew I couldn't just take home because the item was heavy as heck and if I took home I would put off and procrastinate. Wilson is centrally located on Washington ave north haven. Owner graciously met me downstairs, removed item from my car and took the time to inspect the item and point out the "gem" I procured as he compared my lounge to the "prefab won't-last-five-years chaise lounges of today. He asked questions on where the item will be stored (high traffic va low traffic areas of home) and when i answered he provided a plethora of fabrics to consider. Most importantly, he did NOT expect full payment that day! Whew!! What a relief. Starting a new business is expensive so not having to make full payment before work commenced made my day. Chair is absolutely a transformation. Comfortable and I can't wait to use as a prop. Love the oatmeal color I chose.

My father had a chair that has been in the family for generations, in fact his grandad read him…read morebed-time stories in this one over 65 years ago. The years had not been kind to the chair, fabric needed to be replaced, padding worn and arm of the chair completely broken. Rich was great from start to finish. He was able to help us find the right fabrics and bring life back to the chair - looks good as new and still holds that antique quality they just don't make anymore! And a family heirloom should now see more generations to come. Thanks again Rich! Service and Skill are top notch. Rob

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19 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Jim B.

15 years ago

We had been on a multi year search for our perfect mattress. We visited 9 places and always seemed to have a reason not to buy. We visited ConnecticuT Mattress in South Windsor and worked directly with the owner Tom and his wife Kathy. We gave them a brief history of our current mattress, the issues we were having, what we were looking for and a $1,000 budget. They showed us what they had available giving us little details about each mattress and let us know the one they thought would work best for us. They both began helping other customers, which gave us a chance to try out each mattress in our own time. They really gave you your space to talk and discuss on your own with no feelings of being pressured. We went from mattress to mattress coming up with pros and cons and found out that the quality of these mattress's were much more pro than con. After just a short time, we knew we had found the perfect one. We were dumbfounded by how quickly we found a mattress in our price range that hit all our parameters. It happened so fast we wanted to think a bit and ran to another store. We were back in 10 minutes ready to purchase. We felt so confident in the product, the price, and the service that it just made sense. This was also the mattress that Tom and Kathy chose from the beginning. Some of the questions I asked may be helpful for anyone purchasing here. I was told if you were unsatisfied with your mattress that it would be taken back for full retail price. They just want to make you happy. Delivery is free. We bought on a Sunday and were told we would get a call on Thursday to set up a time as early as the next day for delivery or pick a day that works best for you. The mattresses are made in MA after you make the purchase from the store. That let's me know these have not been sitting in a warehouse for a long time. They only charge $10 a piece for removal of old mattresses and box springs. They gave us a complimentary mattress pad and a coupon for a Serta Luxury Fleece Blanket worth $124.99 We purchased a Serta Florence Plush Queen set on sale for $897, originally $1,249. This is an all-new perfect sleeper and is the first official mattress of the National Sleep Foundation. I will not go into all the details but it is an amazing mattress and one that should be tried. In the end, we purchased our perfect mattress, with delivery, removal of mattress and boxspring, mattress pad and a coupon for a luxury blanket with tax for $975.23. One word describes this encounter - UNBEATABLE!! As someone who has worked in retail I must say that the store was on sale during the time we purchased. I do not want prices and/or promotions I received to be the benchmark of what is expected every day read more

Allan C.

15 years ago

23 year old here who was never purchased a mattress before. Went in thinking that this was going to be a very long painful process but boy was I completely surprised. Walt, the salesperson, was by far the best interaction I have ever had with a salesperson at any store. Not once did he push any product on me and he knew his mattresses like the back of his hand! Every single question we had he had a quick, honest, and to the point answer. The prices were great, the store had a great selection, the hours were convenient. There is nothing else you can ask a store to do. I went to other mattress stores and none compared to Connecticut Mattress and not one of salesperson were half as good as Walt. If you are looking for a new mattress you would be stupid to do anything other than go to Connecticut Mattress and ask for Walt! PS: Delivery was timely and the people who delivered (Tom & Nick) were extremely nice and I plan on using them for other moving needs! read more

Laura P.

14 years ago

My husband was having horrible back pain from our old mattress, it was so bad he was actually sleeping on our bedroom floor, so obviously we were in need of a new mattress ASAP. We had bought a bed from Better Bedding years ago and read that the owners of Connecticut Mattress were in fact the old owners and operators of Better Bedding so we knew we wanted to check out their new store in South Windsor! We walked in to a very friendly Tom Wholley who was super knowledgeable and patient with us as we tried numerous mattresses in the showroom. We ended up getting the Sealy I-Comfort, gel infused memory foam mattress. Not only it was a fantastic price ( we never thought we could afford a bed like this!!) but the delivery process was easy, everyone was so polite and amazing to work with.There is a "no pressure to buy" atmosphere which is something that is very important to my husband and I. I would HIGHLY recommend them to anyone in need of a new mattress. read more

Maureen H.

11 years ago

I just read these reviews????? We have been buying mattresses from the Wholley's for 30 years from the time that they were the original true Better Bedding to Connecticut Mattress. We always come back for their service, high quality standards and great pricing. They run an impeccable business and are so knowledgable about their products. They continue to be so successful because of their integrity. We would never consider buying mattresses from anyone else! I question the 2 negative reviews on this site ...we have recommended them to all our friends and relatives and have never heard anything but glowing reports. Five stars for this business! In addition I love that they are so generous to the community in donations of mattresses to many charitable organizations. Kudos to the Wholley family who would have made their Dad John Wholley so proud of how they've carried on the family business. read more

Claudia S.

14 years ago

My buying experience with Ct Mattress was exactly as expected. Excellent! After reviewing the company's website and seeing numerous television ads with the Tom Wholley's message that buying a mattress from CT Mattress would be a service focused, no hassle experience, I chose only to deal with CT Mattress. The experience was phenominal! When I told Walt what I was looking for in a mattress, he had me try out numerous mattress, several times. He was kind, patient and funny, no pressure - great to work with. Delivery was earlier than expected (a good thing since I was sleeping on an air bed). And I love the mattress!! It is perfect for all my various ailments and i am sleeping better than I ever could have expected. I would definitely recommend CT Mattress to my friends, and when I need another mattress, would go nowhere else to buy it. read more

Deb L.

14 years ago

Purchased a Sealy iComfort Prodigy mattress 6/24/12. We received excellent service from Anne, who spent as much time with us as we needed to make our decision. She is knowledgeable and very personable. She even gave us 2 free pillows! Tom Wholley was there also and he added a free mattress cover. Couldn't ask for better service. The mattress was delivered today, on time, in perfect condition. Reliable Delivery guys Chris and Hugh are great! The prices at CT Mattress are comparable to all the big chains, but the personal service and staff knowledge base is head and shoulders above everyone else. And we shopped the big chains and on-line before going to CT Mattress, so we can make the recommendation to shop only at Connecticut Mattress. read more

Seth V.

13 years ago

Tom and his staff are the best. They provided quality service and had lower prices than the larger chain stores. I bought a mattress from them and loved it. Unfortunately, a few months later the mattress developed a sag in the middle. I went back to Ct Mattress, and they allowed me to exchange the mattress for another one. The exchange was easy. Their only concern was to make sure that I was happy, and that I get a good night sleep. It is rare to find a business that truly cares about the customer, and stands behind their products. Tom is a man of his word and I am thankful that he helped me out. I highly recommend Connecticut Mattress to anyone who wants a good deal, knowledgeable staff, and customer service that goes above and beyond. read more

Gary F.

15 years ago

The best way I guess I can do this is with bullet points. So here goes. - No pressure. - Knowledgeable and professional. - Competitive prices. - Quality products (Our Gold Bond set is Awesome!! and made here in CT). - Professional & courteous delivery people. - Emphasis on customer satisfaction. - All questions and concerns answered with customer happiness in mind. - Clean showroom. - Easy sales procedure. No crazy add-ons. - Free delivery and set up and removal of old bedding. - A relaxing experience for us do to a smooth process from start to finish. - Tom, thanks for putting our needs ahead of yours. read more

Tracy B.

14 years ago

I want to that you Tom and your staff at the Avon store. I ended up choosing to buy from you after shopping around. I am very pleased with the mattress and it's a treat for me after sleeping on the same set of mattress for 17 years and then sleeping one I bought from you-almost as good as sleeping on a cloud. The delivery team was very good as well with the removal of the old bedding and the set up of the new. I will refer you and your staff for their future mattress products. Thank You, Tracy read more

Lucy G.

15 years ago

If your shopping for a mattress that is good quality look no further. I know we all want to shop around but once you visit CT Mattress and meet Tom and Kathy Wholley you'll know your at the right place. Tom's industry knowledge and true honesty makes you feel confident that you are buying a great product. We are truly pleased with our purchase and it's nice to know when someone gives their word they stand by it. We will always shop at CT Mattress and happy to recommend to those we know. read more

C Patrick L.

15 years ago

You can't find a better business to get mattresses at, nor a more pleasant business owner to meet and get bedding answers. We still love our Temprapedic mattress. If you've ever been treated less than you'd want to be, you'll know how important client treatment is. Tom is at the Top. We're not associated with him now, but were business associates for at least 10 years. Get the mattress that's RIGHT FOR YOU right here. You will sleep better just knowing who you got your mattress from. read more

Stephanie B.

15 years ago

I was thrilled with our recent purchase of a king-sized Gold Bond mattress from Connecticut Mattress. The salesman was extremely knowledgeable and kind and the delivery team was friendly and professional. It was a perfect experience from beginning to end. And I'm thrilled to be able to buy a local product (Gold Bond is made right in Hartford!) from a local store. Great experience from beginning to end. read more

Jason G.

15 years ago

Tom knows his products. Matched a lower price I got! ! As far as customer service he can't be beat. We ordered the wrong size box spring for our Buckingham plush king. The set was four inches higher than our night table. It also required a little bit of a jump to get on . I called Tom on Sunday. The lower profile box spring was delivered a few days later. No added charge. read more

P T.

14 years ago

Finally- A totally wonderful place to do business with! Stellar, friendly, knowledgeable sales staff. Great selection and prices- Not pushy! Excellent window time on free delivery and prompt and courteous delivery guys who left a thank you card and little gift to boot! Highly recommend a trip to see them- You won't be disappointed or do better anywhere else! read more

Pat F.

15 years ago

Chris & Nick delivered today and it was smooth and easy. I am very happy with the service we received at the Avon store and just as thrilled with the delivery. Prompt, careful and nice surprise upon delivery. So happy Tom is back, as we bought from him in the past. There is no equal...this company is worth your trust! read more

Jane G.

15 years ago

This is one of the best mattress retailers in the Northeast, far better than the competition that advertises so heavily. I bought a mattress and box spring from the Wholleys when they were Better Bedding, and the service and quality were terrific. Mary S., Glastonbury read more

James R.

14 years ago

Thanks. Walt did a very good job helping us selecting our mattress. Delivery was on time and Service was excellent. This was our second experience CT Mattress (Better Bedding) and are very please. Thanks read more

Walt T.

13 years ago

what???? I know for a fact that CT Mattress sells only mattresses direct from Serta, Temperpedic and Gold Bond. Stop in and see for yourself !!!!! read more

Paul K.

13 years ago

Nice selection of mattresses. Good experience from shopping through delivery.

Connecticut Mattress - mattresses - Updated September 2026

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"His clothes are dirty, but his hands are clean And you're…read morethe best thing that he's ever seen Lay, lady, lay Lay across my big brass bed" (Bob Dylan) Here's a bedroom confession. The last time we bought our bedroom bed was 30+ years ago. It had a no frills generic King sized mattress, two generic box springs, and a simple interlocking metal frame. That frame had recently started falling apart with increasing frequency, and the process of lifting a king-sized mattress and two box springs from the frame, figuring out how to re-lock the frame, then pile everything back was getting both tedious and tiring. So since that bed dates to the Bill Clinton presidency, we decided it was time to move ahead and get a new one. Beds, especially Kings, can be crazy expensive and hit three grand or more pretty easily. There are lots of mattress quality options, mattress "toppers", and frame and platform options. It can be as complicated as buying a vehicle. So, bearing all this in mind, we checked out two competitive stores yesterday. Connecticut Mattress was our second visit and we purchased our replacement bed there. We ditched the old metal frame for a sturdier platform, eliminating the need for box springs, and we splurged a bit by having the platform "tilt" at the head to make watching TV and reading a bit more comfortable. We went with a "firm" mattress we both test drove and liked. I want to acknowledge how helpful our Sleep Consultant (that's the title on her business card!) Joanne Wholley was. She was super knowledgeable, very patient, and had a great personality. She was the reason we chose Connecticut Mattresss over the competition. Pricing for the bed, platform, delivery, and removal were similar. But Joanne's counterpart at the store that will not be named was pushy to the point of aggressive, and miraculously dropped her quote by $100 as we told her we needed to discuss things and were leaving. So maybe instead of being in Avon, I was in Lourdes and unknowingly made a pilgrimage to The Miracle of the Mattress?

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All Sleep