Oh I was in the store yesterday and all of the furniture is very high-quality and the prices are…read moremore than reasonable! You can go to a big box store and pay more or help a wonderful local business! The staff is very helpful but not pushy at all! 10 stars

The guys in store are amazing. Their "delivery company" sucks. They were supposed to deliver a…read moresectional to my house between4pm and 7pm. They showed up at 7:30pm and didn't call me until 7pm to tell me that they were going to be late. I handed the guy 90$ and didn't even bother asking for my 5$ change because they gave me such a hard time about being able to bring the furniture up the stairway. Also, I'm now having to patch a gauge in my hallway because of their sloppy delivery service. I'd recommend this company as I like the sectional. Get your own delivery.

Cathy has the nicest things for sale. The prices are affordable too, and always a wide variety of…read moreuniques items from which to choose It's a fun surprise to see what is newly displayed It is always neat clean at MGHT! it's obvious Cathy cares about the customers Everything is staged beautifully. There are no pieces of junk, no trashy, tacky items, nor anything vulgar, as one too often sees at a flea market.,if you're looking for something with class fun, or unique it's a sure bet, at least.several items will catch your eye!! Love this store!

Shop has a good variety of furniture, something for everybody, from people looking for bargains…read morethat need restoring, to well kept pieces that are ready for "prime time." The proprietors of the shop are nice, know thier stuff, and are ready to go the extra to help. They have a barn out back that contains lots of furniture that don't fit within the store, and they are willing to help interested customers to look through this stuff.

This place is a mess in regards to COVID-19 protocols. Many people in the store where you can…read morebarely walk or turn down an aisle without bumping into someone. Nobody following one-way directionals on the floor, INCLUDING the staff and laughing about how nobody follows the sign when customers bring it up. This place has a lot of potential and a massive space, but to say I'm incredibly disappointed in the way they are handling COVID safety is an understatement. My review will change when I notice a change in the staff's demeanor and the seriousness of the pandemic.

Nice store and most of the employees are very nice and helpful. There are a few, like the one…read moresending each person from the line to a cashier, that once you advance, she yells to "get back" and then says go to Cashier #?. That creep needs to be fired. There also is a few cashiers that just leave your purchase on the counter until you say, Can I have a bag for it please? WHY would they assume you don't want a bag for your multiple purchases? Very strange to me or they are just lazy.

Had great experience here always but especially on monday. Came in w elderly client who was looking…read morefor a new bed. The lady who waited on us was very understanding and helpful to us. She also reminded us that they were having a special sale going on w an extra 20% off on all store. If we were considering on buying That day. We said we would come back. So she gave us print out showing bed info and $ to take w us. We did this and then went to Bob's. They were more expensive then Big Lots and not even same firmness and did not include the frame. So we went back to Big Lots and bought bed. Great experience as always.

I was at franklin store I had to pee so the public bathroom is disgusting and it hasn't been clean…read morefor months it's so gross

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Ollie's is a warehouse full of bargains on all sorts of items, including food, books, housewares,…read moreand more. You can find some great prices if you know what to look for.

There is always so much great stuff here! I love their variety of books, spices, food items and…read morehousehold decor. Reminds me of an upscale Job Lot or Building 19

I absolutely love this store! It's very deceiving from the outside but the store is quite large…read moreinside with many little nooks and crannies to explore Homemade items, antiques and vintage decor, jewelry, candles, it's always changing and employees are so helpful. The prices are great and many items are priced less than I would've expected to pay. I never leave without making a purchase

If you enjoy being followed around by staff this is the place for you! We decided to check this…read moreplace out today and went through quickly as we were treated as if we were thieves! the staff followed us through the store. Never again! I would never steal something so no need to treat customers like criminals. I will NEVER set foot in there again.

This is a rare outlet location for Pottery Barn ... there aren't many of these on the east coast…read more Many might remember that this space in the Wrentham Premium Outlets was previously occupied by Restoration Hardware, which has since moved to Patriot Place. It looks the same now that it is Pottery Barn ... kind of an industrial warehouse sort of feel. The prices here honestly aren't much different from an actual Pottery Barn, except for some of the sale items from the end of the season. Most times, the furniture is discounted ... but not greatly as if the official Pottery Barn website has 20 or 30% off, they don't honor it. Generally, we find that you'll save $50 - $100 off the retail price of furniture through their website or stores. However, you should note that most of the furniture in the outlet store is scratch and dent stuff with some damage being more noticeable than others. The great thing is, Pottery Barn is notorious for backordering items ... so, often the couch, table, chairs you order from the website or regular Pottery Barn store are shipped from the factory and not available to purchase from the floor (unless its a Floor Model at the end of the season). At the outlet, they only sell the stock on the floor, so if you see something you want, you won't have to wait 6 months until it is delivered (even though they say 3 - 6 weeks) because you are buying the piece off the floor. They arrange shipping with a local company, whose prices are very reasonable. We bought a large dresser and it cost us $160 to have it picked up at the store, wrapped and transported and set up in our summer house, 30 miles from Wrentham. That is a huge convenience and bargain and the moving company does a fantastic job. The employees here are hit or miss. Unfortunately, many of them act as though they were working at a Rolls Royce dealership and are on the pretentious side. There are a few who have been really helpful over the last year though and went out of their way to make sure we were happy customers. Overall, if you don't mind a little scratch and dent ... and a hodgepodge of availability ... this store is pretty cool to browse around in. Don't expect to find things at very deep discounts as the pricing usually works out to fairly similar to what you see on their website. However, you are able to see the items in person and have it in your home within a few days at the Outlet. The selection I'd say is so-so usually ... they have 4 - 5 beds, 6 - 8 couches. 20 - 30 chairs, many dining chairs and rugs and shelves and shelves of knick knack crap, bedding and tablewear. We have bought a bed, dining table, dresser, mirror, rug and lamps here. Sadly, Pottery Barn quality is not fantastic and we notice the paint or stains wear off very fast, despite the high prices ... but we like the style.