Customer Service still exists!!…read more We recently purchased a mattress at Mattress Firm in Eatontown, and we are so happy we chose this location!!! Meta's customer service is bar none ...THE BEST. Meta was super helpful throughout our entire process and was more than accommodating when we wanted to make an exchange --this is usually when most sales reps are no longer helpful. Not Meta!!! She was very helpful and patient in helping us find a mattress that fit us best. Even helped me find a great pillow for my ailing neck. I highly recommend making your next mattress purchase there!!! You will be just as happy as we were!

Don't go here they run a scam to make sure warrenty is not honored one day after you had it…read moredelivered

Bought a "new" bed and frame from here. Delivery kept getting delayed and then received a call from…read morethe sales rep that the new matress was dirty from the warehouse and would be another week to wait if I wanted it. Took them 2 and a half weeks to deliver the matress. Originally when purchasing the matress they told me 3 days... Wasnt pleased with the whole transaction but I did like Pete and Vito (sales reps). Also since I was dealing with 2 sales reps they were both giving me different prices for the same bed frame.

Today I had the pleasure of purchasing my mattress from The Sleeper's Shoppe in Howell. Not only…read moredid I encounter unsurpassed customer service, an extremely knowledgeable salesman, named Alan, all while beating other store's prices. Truly a wonderful experience. There's something to say about shopping from a family owned business! I would absolutely recommend this place!!

My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

Craig seems like a nice enough guy and he let me in without a prior appointment which was great for…read moreme, but the mattress he recommended was too soft for my body type. Woke up with worsening aches and pains after trying out the mattress (Summer field Ariel) for a 4 month period to REALLY BREAK it in, just didn't work for me. Thank you to Craig regardless because he let me return the mattress past the expiration date and was straight up with me. WOULD reccommend since he helped me out with that and gave me suggestions!! THANKS again Craig!

I am so glad I found this store on Route 37 in Toms River. I needed a bed quickly, and Eddie at…read morethe store was super helpful. We ordered a queen-sized mattress bed and had it delivered the same day. It was a wonderful service.

Mr Mattress on 37 in Toms River was excellent. The customer service was wonderful something you…read moredon't see anymore. Right down to the two gentleman that delivered the mattresses. They could not have been any nicer. What a great experience dealing with this store.

Wife and I went to the showroom with no intention of buying a mattress but just wanted to try out…read morethe different styles. We were greeted by Dylan and he was amazing! He was very friendly and helpful, as with the other staff in the store. After trying several different mattresses and having such a great and friendly experience with Dylan, we decided to just buy the mattress and bedframe then and there. We love our new bed set up. We tried a lot of different places like mattress firm but were really turned off by the sales people. But at Purple, the experience was very pleasant and easy. Thank you!

I love my purple mattress! After having a horrible experience at another mattress store I decided…read moreto go to purple after it being recommended by a handful of people. I walked into the store and right away the assistant manager Sam greeted me. She was so friendly and knowledgeable. I felt like I was talking to a friend. I am extremely satisfied with my purchase and my experience at this store! Thank you so much Sam you are the BEST!!!!!!! Thanks again! (Also go get a purple mattress they are amazing!!!!!)

Our sales person Tony was great directing us to a very good mattress at a very good price. We were…read morehaving the mattress delivered to an assisted living facility and when they arrived to deliver it the delivery personnel would not prove that they were Covid vaccinated nor would they agree to being tested on site so the mattress was left at the front door and the facility staff did the setup which we paid Walts 35.00 to do.

Should be called Walt's Squeak Shop. These mass are made so light in the support department. This…read morebed spends more time squeaking for than anything else.

As a whimsical architect/engineer my father used to enjoy building doll houses for my sister. He…read moreloved fine work and constructed amazing tiny furniture that has endured to this day. That said, my father could have never worked for Bob's Discount Furniture. These laminate and balsa marvels probably have a lifespan at least until the end of 2024 and regrettably, won't see the end of your financing term. So go ahead and furnish your entire house for ten grand. Just remember to wash, rinse and repeat this cycle every other year. Where are my manners? People in doll houses, shouldn't throw stones. Barely two stars.

Absolute trash material used. I bought two daybeds for my daughters who were both under 10 at the…read moretime we purchased and they both split in the front. Run and go somewhere else before you purchase anything from these people. I guess I should've known better when I saw the word "discount" in the title

I bought the Platinum 4" and I love it!!! I was in serious…read moreneed of a new mattress for my couch. I googled all I was able to find about a replacement sofa bed sleeper mattress and then "Replacement Mattress" caught my eye. Btw - very valuable information. After I took the time to read all the information about different types, and what was good and what was not, suddenly all the questions I had were answered. Then when I read the "reviews and testimonials" I knew I was prepared to spend the money. My advice is spend the money it's worth every penny. Thank you!!

Had the best sales experience of my life buying a mattress from Hany at the Mattress Firm store in…read moreMiddletown, NJ. We were extremely hesitant and concerned when it came to buying a mattress until we met Hany. He answered all of our questions honestly and educated us on the different types of mattresses and frames. He gave us time to consider different options and encouraged us to shop around, noting that we would not find better prices anywhere else. We visited Value City Furniture and Ashley Furniture. We also visited another Mattress Firm Store. None of the prices or customer service came close to that of Hany at Middletown. Hany ultimately gave us the best price, and trust me, we did a lot of comparison shopping. Hany is a true professional who loves what he does. He is polite, caring and not pushy when it comes to making a sale. There was a slight issue with the delivery of our frame (the problem was because of the delivery company not Mattress Firm) and Hany took full control and made it right without any added stress for us. If you are in the market for a mattress, go to Mattress Firm in Middletown and ask for Hany. You won't be disappointed.