Britany was very helpful in picking out our mattress. We were very happy with our selection and she made it a seamless process!

Went to Sit & Sleep last night to shop/purchase a mattress after a bad experience at Mattress Firm on Saturday in Hesperia. Our salesperson at Mattress Firm was Gio and I feel sorry for him because he was really trying his best to answer our questions and help. In the middle of Gio helping me and my wife, his manager Rigo stood up and yelled across the store and told me that what I was asking was irrelevant. When my wife and I stepped outside after shopping she looked at me and said "I don't want to spend our money here after how that guy yelled that rude comment and then sat back down and never said anything else to us. Let's go somewhere else." Now fast forward to the next day and we go to Sit & Sleep. Mike Gonzales was our salesperson. I did a bit of research before I came to the store, knew I didn't want to spend Tempurpedic kind of money for a mattress I could find that would be comparably as good for half the price or less. I told mike the firmness we were looking for, the type of mattress, why we needed these specifications, what kind of frame we had and so on. Mike took us right to several different options that we tried, narrowing our selection as we went. In probably less than an hour we bought the mattress we liked the best and scheduled our delivery. Our overall experience with Mike and Sit and Sleep was great. Our experience at Sit & Sleep compared with the previous days visit to Mattress Firm on Main Street in Hesperia, Ca was so much better. The manager of Mattress Firm, Rigo, told me and my wife that the question we were asking was irrelevant. A little advice to Rigo is that when I come into your store to give you my money rule #1 is that everything I say or ask is relevant. Sorry Gio, you should move over to Sit & Sleep and leave that toxic environment at Mattress Firm well behind you. Thanks to Mike at Sit & Sleep for changing our minds about the mattress business and where to spend our money. read more

I would definitely recommend this store to any of my family or friends, because of John's exceptional customer service. John will go above & beyond to help his customers find what they are looking for. John, I truly hope your store recognizes your hard work..... Thank you so much for helping my family. read more

My husband and I decided to get a new mattress since he is having spinal surgery in a couple weeks. I figured it would take us sone time to find the perfect mattress in the range we wanted to spend. We went to another mattress store that I thought we would like. As we pulled into the empty parking lot at 11am the doors were locked and a sign said they would return in 45 minutes. I wasn't going to wait and got back in the car. The salesman ran outside and tried to flag us down. As we pulled into mattress firm I noticed the lot only had one other car and everything looked clean. As we walked in the guy was very polite and not pushy at all. We told him a few desires we wanted and had 2 beds we loved in a few minutes. It took my husband and I about 10 minutes to decide what bed we wanted. The store had great deals going on. A free adjustable bed frame and king for the price of a queen. Derek was also very nice about the sheet packages. I went back and forth a few times and he never seemed impatient. read more

This is the absolute worst most unprofessional business imaginable !!!!! When spending 10k for a mattress, the delivery date changed more than once, they showed up with incorrect equipment to set up my bed, and the delivery guys actually argued with my husband !!!! Do yourselves a favor don't purchase salt from this place. Worst experience ever !!!!! They literally suck. At least the Hesperia location is terrible hands down read more

Flawless from picking out a Mattress to delivery. I am very happy with the store, sales staff, product and delivery service. I highly recommend them. read more

There are two words why I gave this store a 5 star and they are John Sawyer this customer service person and when I say customer service person I mean just that. He went well above the call of duty to help me find a retaining bar I had purchased from them on 10/1/2017. I lost my original one through my move to Ventura. I don't want to get into a long story about how great this person was just take my word for it. Can't say enough about him but this company has a keeper. Thank You John Sawyer for all your help read more

I went in with my mom to get a new mattress for her and Hayley was so awesome! She was such a sweetheart and made our experience so enjoyable and she makes sure you get what you want and is great at explaining different options. If you want to buy a new mattress hopefully Hayley is working cause your experience will be wonderful ! Thanks Hayley!! read more

Derek was extremely friendly and helpful. He answered all of our questions and went above and beyond to help us get what we needed. When we are in the market for a new bed, we will be buying it from Derek at Mattress Firm. Thank you so much! read more

We bought our new Beauty Rest mattress and box spring from this location. I really like our bed and we feel great about the choice and the quality. The sales person was great and informative, he was helpful and patient. He set us up with delivery and also for the removal of our old bed. Overall it was a good experience in store. However I cannot give the full 5 stars, as the delivery team was awful. The guys were in a rush from beginning to end. They left big pieces of plastic in my bedroom and showed absolutely no courtesy. The worst part was their lying to me, first lie was that they could not set up our new bed in the room, because supposedly it was not on their invoice, they wanted to leave it all in the garage. Second set of lies, were that they couldn't, wouldn't, shouldn't be taking our old bed because they would get in trouble, and then, they claimed they had no room in their delivery truck, and they even said they would probably have to dump them somewhere so as to not get in trouble. Albeit, I paid for delivery, set up, and hauling out of my old mattress and box spring, one guy could care less. I had to call the store while these two characters were panicking that I was calling but they continued to lie even more, claiming I hadn't paid for the service, that I was going to be billed extra. On and on it went with the saga of the fibbing delivery guys of why they couldn't do their job until I finally got a hold of someone and they were told by the Mattress Firm sales person that they needed to just do their job and I had paid. They grabbed our old bed and box spring rushed out threw it in the truck, which by the way was not full and didn't even bother to say a word if they had finished or not and they just left a mess. I hope the company does a better job of hiring in the future, as these two guys undid any recommendations I had for the future. read more

My husband and i purchased a new mattress and an adjustable bed frame 27 day ago. Now the adjustable bed frame is not working, after 27 days. Mattress Firm is just giving us the run around. A tech finally came out today and the brain to the bed frame is bad and has to be ordered. And he doesn't have any idea how long that will take. So once you purchase from Mattress Firm you are on your own. Poor customer service. -0 read more

I bought a mattress from here 1 yr ago in Jan. $2000. Well about 2 months ago it's sagging like a hole on one side. They assured me we have the warranty and they would take care of us. SO disappointing. They make you send pictures and email an explanation then shoot you down. BUT! If you want a second opinion for $79 they will send a person out to your house and as a further gesture of good faith they will give you 20% off a new one. Welp I guess they got me. Not happy with their service or their product. BEWARE there's too many great places to buy a mattress up here in the high desert. Skip this one. Kelly. read more

We bought a mattress from this location. We decided to exchange it to a more firmer one. No problem with the store. The problem was with the delivery guys who delivered the second mattress. I do have security cameras inside my house. I was watching everything that they were doing in my bedroom. One of the delivery guys -Walter he was snooping out my glass door checking my back yard. I went and told him that I had a security cameras recording their every move when Walter said to me "isn't a little too late? Like if I had to warn them I have cameras!!!! I told them this is my house! My security! I can do what ever I want in my house!!! I told them to leave my house since they were extremely rude and unprofessional. When I asked their names Ramon- the other delivery guy- gave me his and I had asked him what was the other guy's name and his response was "You can ask him" just so unprofessional all the way around. If you go to this business and buy a mattress make sure you tell them you don't want Walter and Ramon delivering your mattress. Imagine what they'll be doing when they think they are not being watched. Today they got caught!!! read more

My husband and I recently purchased a mattress and box spring from this business. Wow... the mattress is incredible but better than that was the service and information that we received from the employee, Casey Roberts. He guided us through all of the options and our needs and came up with the perfect solution. The store was so nice and clean and we felt comfortable trying out every mattress. Thanks Casey for the great service and professional help. read more

Great experience at Mattress Firm! The showroom is easy to use, navigate, and understand. Beds to offer every price range and comfort level. They had a sale going on which helped us save money. If you "check in" on Yelp they give you a free frame for any bed, ($70 value) no other place offers this!! Casey is super super friendly, helpful, knowledgeable, and patient. He answered all of our questions, (multiple times :) and most importantly he didn't pressure us to buy anything. He just wanted to help. I would definitely recommend this be your first place to look. read more

Mattress Firm Hesperia - Mattresses Near Me - Hesperia, California

Bought a tempurpedic from these guys. They treated me well and were very knowledgeable on the beds. They never pressured me either.

We came in looking for a mattress for our little girls bed and the sales associate Casey was so friendly and helpful he explained different options that are available and gave us a killer deal! We will definitely be returning for our future mattress needs! I highly recommend mattress firm. read more