My review is solely based on my experience while shopping for a new mattress, I have not had my…read moremattress delivered yet so cannot speak for it so far. Let me start off by saying the last 5 years I've gone through 3 mattresses due to lack of knowledge on what to buy and trial and error, too firm, to soft etc... after the last 6 months of waking up every night tossing and turning I decided it's time to try once more! I have a mattress that is too soft for me. Although it was recommended by the last mattress store I went to for my size body and positions I prefer to sleep in but I've come to realize i prefer more support over cushion. I came here on a Thursday Morning and parked my car 10 minutes before they opened that's how desperate I was to find a winner lol. Morning hours were perfect for me because I had the entire store to myself to search for a mattress, lay on them and really get a feel for each one I tried to lay on. I was greeted by Nicole and my husband and I were able to look around before we took a Bedmatch test. Nicole was very knowledgeable and patient with us and I appreciated her time with us. We did not feel rushed, I didn't feel like she tried to sell us any mattress, and she allowed us to walk back and forth between two mattresses a ridiculous amount of times. Although I know they can't fully pick out a mattress specifically for us I trusted her recommendations because I felt like she really understood what we needed. We just missed a sale but she was willing to work with us which was also helpful. I feel like we purchased a quality mattress and I am excited to experience a night on my new mattress and overall extremely grateful for the time and attention she put into making our experience pleasant. Great customer service, knowledgeable on products, and professionalism. I definitely recommend visiting this location if searching for a new mattress. I'm keeping my fingers crossed that I can finally say I enjoy my mattress and catch up on some much needed rest soon!

Visited this store and braced myself for high pressure sales tactics. Like "what's a good night…read moresleep worth to you?" or "what do i have to do to put you in this bed today?" Well, nothing could be farther from the truth. There was no pressure and the sales lady answered all our questions. Even when we left and said we'd come back there was no eye roll or anything. Just a pleasant smile. Upon returning I purchased the mattress and set up an easy delivery. About four days later the delivery came. I got a call the night before with a time window. The next day I got text updates and calls confirming everything. Two guys showed up and with a little help from myself we got it all done in about 30 minutes (maybe less I wasn't watching the clock). Anyways 5 stars!

My husband found this furniture store on Google and we are thankful he did. We were looking for a…read moresectional sofa. We first went to a larger chain furniture store and found a sectional we liked, but the reviews for the company overall were terrible with the quality of the product and delivery. We couldn't fathom spending a decent amount on something that wouldn't last. We visited Caravana on Memorial Day and were pleased that they were offering a 20% sale. Wendy assisted us with selecting a sectional. It wasn't in the showroom but we were able to order it from their catalog. We also fell in love in with a bookshelf and coffee table and purchased that in addition to the sofa. They offer free delivery and set up within a 20 mile radius, which is unheard of at any other furniture store. Moises and his associate did a wonderful job with the delivery. Unfortunately our coffee table ended up having some water damage prior to delivery when it was stored in the warehouse. I emailed some photos of the defect and Moises answered promptly (on a Sunday!). He came back a few days later to replace the table, hassle free. We highly recommend shopping here. They are a family run business and have that personal touch only local places have. They offer a nice selection at reasonable prices and have excellent customer service.

Was in need of a couch and saw this spot has high ratings. Service was on point and finding an…read moreaffordable couch was easy-peasy. Delivery was super smooth and quick. Definitely will shop here when I'm ready for more pieces!

I am very satisfied with the mattress and bed frame JI purchased for my daughter from The Bed Post…read morein Long Beach, especially with the excellent service provided by Joe. Not only is he very knowledgeable about his products, but he was able to accommodate my last-minute delivery change. We did comparison shop, but returned to The Bed Post to purchase the bed. We feel we got a good value. Jane M.

After doing my research and shopping around for a new mattress I decided to go with the Bed post…read moreand couldn't be happier! Not just a high quality mattress at a great price but the service is top notch! I didn't know exactly what I was looking for but a gentleman by the name of Joe was able to get me pointed in the right direction! Definitely earned my business and a lifelong customer

Great customer service! The manager Jose is so kind and friendly. Helps you pick out the right…read moremattress and gives you the BEST prices. Jose also made sure that I get my mattress delivered as soon as possible! He also arranged special delivery and installation for me. Always tries to make his customers happy! :) This is the #1 place to buy your next mattress! They have a wide selection, including Tempur Pedic. Jose's phone number 562-473-4855

Dhaval was very helpful, knowledgeable, and patient. He helped me explore various mattresses as I…read moreneeded to return my recent purchase (it wasn't firm enough). I ended up getting a nice upgrade and a great deal.

I called and they said they had something in stock and then we get there and they don't have it…read morestock yet she leads you to see other options. Don't get me right it's their hustle but don't say you have something in stock when u don't. I ended up walking out with something but not what I originally wanted.

I have never felt so much like going off on the salesman who was the only person in the store…read moreworking when I went in this week. He argued and complained when I objected to the $49.99 delivery charge for two items to be delivered. Then he agreed and said that he would deliver for 39.99 to go downtown LB. Next, he physically ran behind me when I told him I would check out other furniture stores and he complained that he was losing money and would give a discount on the items I had selected. Never will I go into his store again---too pushy and too greedy!

The oldest local appliance superstore chain in Southern California (13 locations), this Long Beach…read moreshowroom (located in the Marina Pacifica Mall) has stocked appliances, both in the medium range to highest end brands. We were greeted promptly, personally directed to the two sections that contained the pieces that we were looking for, and left alone once our questions were answered. The place is very large, with a lot of custom built-ins to ignite ideas about a remodel if one wants to start first with appliances as the center.

Wow, the experience I had shopping here was phenomenal! Craig was such a huge help in getting the…read moreperfect mattress. He is so professional, friendly, knowledgeable and aims to please his customers. He made the experience easy and pleasant for us. Out of all the stores I went to, I definitely had the best experience here all thanks to Craig! They have a good variety of mattresses, appliances and more at fair prices. I would definitely come back for future purchases.

shawn is great helped me so much and knew exactly what mattress would fit me best! great value!read more

Travis at Mattress Firm in Lakewood, CA is outstanding. He proves that a great sales person is…read morefirst a great listener. He asked thoughtful questions, listened more than he talked, and designed the perfect solution for us. The whole process felt easy, smooth, and truly class-A in every way. A couple of months later, I called him to buy a base for our Tempur-Pedic mattress, and he still remembered every detail from our first visit. That level of care is rare. I'm glad to work with him and I recommend him to all my friends and family. It feels good telling people, "I know someone at a mattress store who will actually listen and truly care."

Jessie is great love to shop locally supporting them . Always great price and great service, I've…read morebeen going here for the pass several years . If you can't find anything in store there's tons of books to order from. I recommend to my friends and family.....

Very bad business, not profesional at all no return policy guy i spoke to didn't care what i had to…read moresay. Needed to change a queen bed exchanged for a king that i bought a day before and he didn't care at all. Very rude person. Dont buy from this place.

Waiting for our names to be called from our restaurant checkin reservations, which the restaurant…read morewas on the first floor. We walked upstairs to the 2nd floor and we found this furniture store. Walked in and was greeted. We continued to walk around the store and the sales person that was inside stated that she is here to help us on anything that we feel is beneficial to our interest. "I replied, thank you so much." The ambiance of this store is comfortable. They really have good prices here. We seen 30, 50 and some 70% off on a few items. They have beds, couches, dressers, shelves, etc pertaining to house furniture or office furniture. Materials Items they were selling were fancy and solid, contemporary and Suttel of your liking of interest. Overall the place is solid to purchase furniture. Even though we were just browsing, I give kudos to the sales personnels on making you feel comfortable. No pressure just respons feedbacks of interest. We were treated with respect, being a potential buyer. Very professional on the companies approach. I will be back to look again. Alot of the furniture is nice and stylish which is applicable to a modern household. Good place, lots of parking at the parking garage! This furniture has 2 floors to browse from.

Redoing is fun especially when it comes to the furniture shopping. And getting a good deal, that's…read morea major score. This outlet is pretty massive with two floors of furniture. You can somewhat get a good deal with the items but they're still on the higher price side. If you know RH, you know they're known for the classic neutral calming colors. Beiges, white, black and so on. Wood frame and metal seem to be things there. Upstairs was a mixture of everything. Bed frames, rugs, bathing items with towels and so on. A mixture of bedroom stuff and some living room items. The main floors is where majority of living room and dining items are. They do have a massive collection with sofa, sections and accent chairs. Then you have the kitchen with a good selection of dining tables as well with loads of dining chairs. Accent furniture, a decent amount of items to choose from. On the patio, a smaller sections with furniture but decent. Some items are hit or miss as their individual pieces versus a whole set. Downfall with this place. Even though there's loads to choose from, everything is beige, whites, cream and literally have foot prints on pretty much every piece of furniture. It's like let your kid run loose and go to town jumping on everything. Don't get me wrong, you may get some nice pieces for a fraction of the price but even with an outlet, you somewhat expect something decent. If I'm paying 5-10k for furniture, it better not be covered in footprints...lol... Just putting it out there, they could have someone steam clean before selling and everything is pretty much sold as is. Price wise, it's still on the stepper side but as it's outlet, it's cheaper than retail. Delivery is with a third party that they use. There's parking at the structure next door.

We had come here over 11 years ago to custom order a couch and a love seat. We returned after many…read moreyears to replace our 12 ft sofa we had made here. It wasn't because it was broken but cushions and part of an arm piece had been damaged by our dogs a couple of years ago. The quality of the couches we had custom ordered were perfect for us. The firmness was just right and the softness of the material is very nice. We wanted to replace the couch because the material of the original was no longer available. So we went with ordering the same length couch but in a material that will compliment the love seat. The customer service is great. It made for ordering our couch quick and easy as well. I'm excited to get our new sofa. The quality is good. Comfortable enough for us and our 3 large fur babies. The place is spacious with a selection of styles to select from on the floor. They also have books of sofas and tables to look through. They have plenty of material to select from too so come and check them out and allow ample time for looking at samples. This is located in the business area, but easy to find, right on the corner with plenty of parking.

The couch arrived 3 days after I posted my review. The couch is very well made and very…read morecomfortable. In fact it is much more comfortable than another couch that we paid 3x more for. I would recommend this business if you are willing to wait a while for your sofa. It took over 14 weeks total but the sofa looks and feels very nice