Went in here not expecting anything more than your regular, hometown thrift/antique store, but was…read morepleasantly surprised when I upon vintage Coach! I have been an avid thrifter for a year now and haven't been able to find an authentic, y2k, and in-good-condition coach bag. (and to all my vintage coach girlies you know how hard they are to find in a thrift store fairly priced as opposed to those god awful depop resellers) I thought I could never get my hands on one until today! The owner actually gave me a $20 discount after I asked for one!! It was on the pricy side, but I also felt good about my purchase knowing that a portion of the money was going to charity. Definitely check out Cherry Door if you're in the area- you might even find your dream bag! FYI the bag I found is a Purple Soho Tote with a matching wallet. It went for $170 but i was able to bargain to $150!

People generously donate their things to this place but the guy that runs it really prices…read moreeverything at the highest for resale.

Helpful, honest, professional! I called seeking advice on how to dispose of furniture. Eric spoke…read moreto me for 20 minutes, generously giving me suggestions, even though he was not going to restore any of the pieces for me right now! Will definitely use when I need to restore something.!

I would highly recommend coming here to visit Eric if you have some old antique furniture or wooden…read moreitem which needs to be restored, repaired, and brought back to life. He is a master of his craft, and this is an art form that is all but disappearing since everything is being made by machines nowadays. He does it all by hand with a keen eye and experience. He's a very friendly guy who welcomed us and was easy to talk with. He gave us a history of his business, how he came about to doing this, and showed us some the items he was restoring. He does a wonderful job, and his work speaks for itself. It's such an old school type of shop and we loved his stories, along with chatting about business in general.

This is a weird place. They have been pretending to be going out of business for years saying that…read morethey're having a liquidation sale. NOT. I have been going there for many years and have never seen the owners. Only good thing is that the furniture is nice but it's overpriced.

We walked in to find one salesperson on the phone chatting with a friend and another salesperson…read morestaring off into space. Neither greeted us. We walked around and looked at overpriced, garish, low quality furniture until we noticed a teenage couple making out on one of the couches (perhaps you should pay closer attention to your customers). Needless to say we did not give Brandon Furniture our business, nor will we ever return.

The shop itself has some interesting works, however, the experience as a customer was unfortunately…read moredisappointing. The store attendant/owner was incredibly rude to my partner - a polite inquiry about the price of a piece and any possible discount was met with an exaggerated exclamation of "No! No!" and being instructed with a bit of a condescending tone to put the piece back. A far kinder and more respectful response would have been more appropriate, welcoming, and effective (something like the following would have been more called for: 'no, I'm sorry that is the price I must sell it for, let me know if you're still interested or if i can show you another piece at your price point'). After the reaction, as my partner was putting the piece back and we were already moving toward the door leaving, the attendant/owner half-heartedly offered the piece could still be had (for the stated price), but the damage was already done. Though it is hard to know for certain, and she could have been having a bad day or have this character with everyone and would like to give benefit of the doubt, it is possible that there were some unconscious racial dynamics involved as my partner is a Person of Color. My partner felt deeply embarrassed/humiliated and upset - and the incident left a bad taste. Warning to others and suggest the owner/attendant to examine their behavior toward customers and to treat them with respect and kindness.

Went there 10 years ago to purchase a couple of little kid chairs and a nice piece of midcentury…read morefurniture (it's a bit complicated, a sort of dresser but for glass and ustensils, which we now use for toys). Was not cheap but remain feasible. Well ... 10 years later, not a single complain: furniture are perfect and we only had compliment and pleasure. I suspect this place is full of things like that: sound investment if you like the style.

Mohammed is kind and genuine. You won't go wrong with buying anything here, from the eclectic…read moreeccentric to traditional, timeless - these are gems of a former era, and so is Mohammed!

PROS: This place has nice looking antiques and the couple who run this shop are very nice to you as…read morewell. The prices are also in the range of what these things are worth as well. Properly labeled tags which tell you what the item is and how much it is are shown, which is rare to begin with. CONS: I know this place is an antique store but it is not kept clean and the place is unorganized. Their selection is also not extensive. Since the room isn't that big their selection is very small. In the area they're obviously the go-to spot for antiques but in general I'm not usually impressed. OVERALL: The main reason for why I'm giving them 4 stars is their hospitality, the items they have, and their labeling generosity. As for the a amount of inventory and their layout, that's why they don't have the top rating. I would go in just to check them out, but don't get your hopes up.

Service and concern for customers is probably better if you're about to dump a lot of money on…read morefurniture - we're talking five figures here. But for smaller sales - this might not be the place. I wanted to update my bedroom with a few new pieces. Came with measurements and a floor plan and my designer came up with a really creative way to set up my room. Sounds great - right? It was, until when the furniture was delivered, I discovered my designer had ordered the wrong size dresser/chest unit. It fits in my room but not in the way I thought it could be arranged. I called the store immediately, the designer came to the phone but offered no apologies, no options. It's a custom piece, of course, so I can't return it. But I am deeply disappointed and will not use this particular Ethan Allen again. Buying furniture should be fun - and for the price, their customers should be thrilled with how the room turns out. I can't dump tens of thousands on furniture right now - there will be plenty of business for them over time.

Ordered custom furniture for a new home that was being completed. Unfortunately there was an…read moreexplosion in the home just prior to purchasing it and I was forced to postpone the delivery of my furniture order (had nothing occurred the order would have been able to be delivered on time). This is where Ethan Allen customer service fell apart. Other vendors gladly agreed to hold my orders for many months with no issues due to the unusual unforeseen circumstances Ethan Allen refused to extend the time of holding my furniture frequently citing the terms of the contract that I had signed and that it "wasn't their fault". They wanted to force me to pay outrageous storage fees and to pay for the furniture in full, site unseen. I was forced to secure a unit at a storage facility near the property and have the furniture delivered there. This is still an expense, but much cheaper option than what Ethan Allen was going to charge me for storage. They even had the nerve to not deliver the complete order to the storage facility. They had to make a 2nd delivery to the unit a week later with the missing items. The storage unit is near my new home but is a 200 mile round trip from where I am temporarily living. So I had to travel a total of 400 miles because of their negligence with the delivery. Manager Barbara and salesperson Deborah were absolutely abominable and have zero compassion or customer service skills. I realize what occurred fell outside the parameters of their precious contract, but this was a very unique and unusual situation which required them looking past all that to help out a customer. Shame on Ethan Allen. They represent themselves as a high end store...when you are purchasing. Once the purchase has been finalized their true colors shine through. ** I live in Congers NY. Not sure why is says san francisco.