My boyfriend and I are appalled by how we were treated in the Georgetown location. We were simply…read morebrowsing around for a new mattress because we were moving and we were looking at the tempur-pedic mattresses because those are our favorite and the sales person came over and told us not to touch them because we couldn't afford it. I have never been told that before at a mattress store, I understand we look young but we were serious buyers and potential, but after that I will never being doing business at that location again. We just said thank you and left. I hope no one else has to experience that.

We bought our mattress at the Wolf Ranch store at 1015 West University Ave in Georgetown. Manuel…read morePalmeiro (Manny) was excellent to work with! He was informative, listen carefully to our needs and showed us exactly what we needed. Everything he told us we accurate and has come to fruition. The delivery team was polite, professional and timely. A great bed at an excellent price.

We had an excellent experience at Mattress Gallery Direct. The owner, Austin, was incredibly…read morehelpful, knowledgeable, and patient with us. We needed a very specific setup for my husband, especially after his recent surgery, and Austin took the time to walk us through everything without any pressure. What really stood out was how detailed and knowledgeable he is about the products. He didn't just give surface-level information -- he explained the materials, construction, support systems, and what would realistically work best for our situation. That level of insight gave us real comfort and confidence in making the right decision. It was also reassuring to know that our mattress will be manufactured after our order is placed -- not something that's been sitting in a warehouse. That made a big difference to us. I'm usually someone who overthinks larger purchases and second-guesses afterward, but this time I left feeling completely confident in the quality, pricing, and service. Austin also explained the delivery process clearly, and from other reviews it sounds like the delivery team is just as professional as the in-store experience. We're genuinely looking forward to the next step. We also want to sincerely thank Austin for his military service. It means a great deal to our family. Highly recommend.

Amazing service! They will go the extra mile to make sure you have exactly what you need.read more

Customer service was terrible, the workers just talked about how he hated the other mattress places…read moreand never talked about what made theres better. Kept saying ours is better but never said why. We left and took our business elsewhere

I was in need of a great mattress and Walt hooked me up he's amazing and Collin as well I was in…read moreand out in like 16 minutes now I'm getting great sleep. The young men were awesome. If you need mattress needs go see those guys. It's well worth it Kenny Garcia

I visited the store today to buy a pillow for my husband…read more Upon entering the store, there are many beds, set up and ready to sample. Also, there is a good amount of pillows, also ready to sample. The employee working at factory mattress was very helpful and kind. He suggested pillows to my husband, based on the way my husband sleeps, and the bed he sleeps on. We found a bed similar to the one my husband sleeps on, and he started trying pillows. The employee was very kind in determining if each pillow was supporting his neck or putting stress on his neck. The end result was buying the perfect pillow . The pillow was a little pricey, $130 , a good sleep is certainly worth $130. I will definitely be back to the store. Should I have a need. Thank you.

This review is for our sales experience. I highly recommend seeking out Robert Alfieri if you have…read morethe chance. He was professional and personable. He helped guide us to the right bed and has been in good communication since. His knowledge was impressive. He was able to answer the questions we had and I made the purchase with confidence, no buyers remorse. Ask for him if your in the market for a new bed.

I bought my bed frame and my sectional sofa bed and a few yrs ago and they still like new. Their…read moreproducts are excellent quality. They deliver to your house and build the furniture for you and take the trash with them. I highly recommend them (1000%), the value of everything they have is extremely fair considering the excellent quality they offer. Customer service 10/10 Quality of their products 10/10 Prices 10/10

We recently purchased a beautiful upholstered king size bed, and a mattress with a nice frame from…read moreWalker. The gentleman that helped us was friendly and helped us find exact what we were looking for!

The service here was exceptional. We had trouble getting connected to the right online financing…read moreportal and they went the extra mile helping us straighten it out. We LOVE that mattress too!

Bought one of their top of the line organic mattress from them in 2016. Mattress and purchasing…read moreexperience was great and we loved the mattress. However some of the springs have just started popping up and the mattress is extremely uncomfortable now. We have a section that is raised about 1-2" above the rest of the height of the mattress. I just started the warranty process so I'll update my review when an outcome is reached.

From the moment my husband and I walked into Austin Furniture Outlet, we felt like we were in the…read moreright place. The staff was not only friendly, but genuinely interested in helping us find exactly what we needed. They took the time to answer our questions, explain the differences in quality, and made us feel completely confident in our choice. We ended up finding the perfect couch -- it's beautiful, comfortable, and feels like it was made just for our living room. The craftsmanship and quality are even better than we expected, and we can already tell it's going to last for years. What really impressed us was their service. They offered on-time, same-day delivery, and they delivered exactly when they said they would. Everything was set up perfectly, and we didn't have to lift a finger except to open our front door. Austin Furniture Outlet made the entire experience stress-free and enjoyable. We are so happy with our purchase, and we will definitely be back for our next piece of furniture. Great quality and value! GREAT JOB Austin Furniture Outlet! Thank you!

AFO has been at the corner of 1431 and Bell Blvd forever, and you have probably driven past it…read morethinking it's some thrift store-- au contraire. This is a low-pressure fair-priced furniture store. As a bonus, you get to pet the owner's dogs and help yourself to an adult beverage as you roam through their surprisingly large location. We have purchased and delivered a bedroom and living room set. Each purchase was more than fair, and the delivery and set-up were perfect. If you can't find something in-house they have an extensive catalog collection for you to pursue. So to summarize don't judge a book by its cover stop by and shop local!

The two delivery service people were very professional. They arrived and quickly and carefully…read morebrought the furniture into the unit and assembled it just as quickly. They left the area clean. They were also very courteous.

The staff was amazing. Found exactly what I wanted at a decent price. It was delivered within a…read moreweek. The delivery drivers were quick and efficient. Very pleased!

Sale Alert! I came…read morein last week to purchase a mattress for my guest bedroom. As this may be the last week this location will be in business, many of the matresses are being sold at 50% to 75% off. In addition, many of the matresses being sold are the floor models and as such the traditional 10-year warranty may not apply. I purchased a floor model queen matress that had the regular retail purchase price of $1,4150 and the final sale price of $650 (before taxes). The Nectar mattress purchased also came with a free boxspring. Traditionally a box spring is available for purchase for an additional costs. If you are interested in purchasing a mattress, get down to one of the open locations this week! Also, make sure you bring a truck to haul your purchase home. #savedatmoney

I noticed this store as I was leaving the one next door. I was in need of a specialized pillow and…read morethought I might find one. The salesman I met was friendly and showed me their pillows but noted the store didn't seem to have what I needed. I thanked him for his time. I appreciate that he didn't try to steer me toward a mattress and that he respected my specific need and didn't try to persuade me that the ones he had would work just as well.