This place is great! I bought my mattress 2 years ago and unfortunately it was defective with a strange dip in the middle. Thankfully it was covered by Mattress Firm's warranty. All I had to do was call, get a kit, take measurements and send in the pictures. It did cost about $30-$40 for the kit which I didn't remember them ever disclosing that information. It took less than a week to get the results with a letter that I was able to take in for my new mattress. Lucius was very helpful in picking out my replacement mattress and made the warranty process so easy. Thanks to his helpfulness, I didn't mind paying for that warranty kit in the end! I'm a very happy camper now! read more

Huge compliments to Kayle who helped me for a good hour, recommending different mattresses saying 'I don't want you to just like it, I want you to fall in love with the mattress'. He tried finding the absolute best everything sleep related that would work for me, and honestly was just a top G. Will return, thank you Kayle for your great Customer Service. read more

Mattress Firm Redding - Right side when you walk in - Furniture Stores Near Me - Redding, California

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My 81-year-old mom came in here for a bed. The guy ripped her off so bad !!! She paid $2000 for a bed that is a piece of crap. The mattress is awful and they will do nothing about it. The metal piece keeps coming off the bottom ! It's supposed to make her next 10 years of her life better and she just does not sleep good read more

we were in Tedding Mattress Firm and had the best experience ever! Rich Sieck was our salesman and he is the absolute best. He does not rush you! He asks the right questions to help provide the best possible mattress. if I ever half to buy another one it will be with Rick in Redding! The store is very clean and a shopper is made to feel at home! We also got the best price and deal with this company! I highly recommend Mattress Firm Redding! read more

Am looking for a mattress and just saw a disgusting commercial for mattress firm. A woman making fun of a 5 year old boy cause he couldn't shoot a basketball and she's proud of her actions. Your company should be ashamed. These are exactly actions people should be ashamed of. Disgusting. read more

Jonathan and Chris were very helpful in helping me buy a mattress quickly for my mom. Very nice and friendly. Highly recommend this place.

Jonathan is amazing. Nails your taste in firmness! He is accommodating, flexible & genuine. I ordered 3 beds & adjustable bases. Very happy with my choice & smooth delivery!! read more

We went to the Redding store today, looking for a mattress that would work for me. I'm a chronic pain sufferer. Kevin met us at the door with a huge grin. I told him I was picky, old and I didn't want anyone mansplaining anything to me. I figured if I warned him, it could only get better from there. He asked me several questions and walked me to the mattress I ended up buying. I tried several, he knew from the start, which would fit my needs and budget. We had a lot of laughs. I really love the 4 month price match guarantee. I'm a bargain hunter. I will watch ads. It's nice to know that I'm insured the best possible price. They also have 120 days of satisfaction guaranteed. I'm sure I will love it, but good to know. Thank you Kevin for a nearly painless experience. Handing over the debit card did hurt a bit, I won't lie! Sorry I scared you with my entrance speech! read more

We've shopped at several places for a new mattress. Today we found Chris at the Mattress Firm. Chris was the most knowledgeable, professional and helpful person we've come across. With Chris' guidance we've were able to get the best bed for us! We feel very happy and confident in our choice. Thanks, Chris! read more

Returned our sleep number.... Came to find the perfect mattress.... A purple #3 hybrid. We are side-sleepers. Jonathan was super helpful and made our Mattress Firm experience a great one. read more

From purchase to delivery this was professional and timely. The salesman, Kori, went above and beyond when my delivery had to be postponed several times. On the day before delivery I was notified of a 2 hour window; on day of delivery I was notified of delivery within 15 minutes. Delivery personnel wore booties to protect carpeting. I can't say enough about this experience. This company deserves 10*** read more

Audrey was very helpful! I stopped in looking for a box spring and I was in and out of the store in under 15 minutes with a new one purchased and ready for pickup same day. Easiest buying experience in a long time. read more

I went in there hoping to get a good deal on a mattress and I walked out with an incredible deal!! John was very kind, very helpful, and I absolutely love my mattress. Great, easy, quick service and amazing mattresses! read more

Was a great experience all around. Kayla was extremely helpful and accommodating and made sure we got the best value. Will definitely be back for future purchases. read more

My guy and I were way overdue for a new mattress as ours had cratered out so badly that we were ready to start sleeping in the living room, so off we went to Mattress Firm per a few friends' recommendations. We were greeted right away and our salesperson Kayla jumped right into action. She immediately fitted us with pillows based on our sleep styles and preferences, then while we laid on our first mattress sample she began our mattress finder quiz. She was able to quickly determine what mattresses would be best suited to our needs and showed us a few amazing options. We honestly would have been so happy to have napped in store for a while if we didn't have to pick up our dang kids! We decided on the Serta iSeries Hybrid 4000 and got allllll the accessories - our perfect pillows, an adjustable base (the same one she has at home!), a mattress protector, and a new sheet set! Kayla was friendly, professional, and personable and was an absolute joy to work with. She was informative, never pushy, and listened to our desires and preferences perfectly. We can't wait to have our new bed tomorrow and finally have a decent night's sleep! Go see Kayla ASAP! read more

Kayla is amazing! She is knowledgeable and incredibly helpful. She walked us through every step of the way to find our perfect fit! Looking forward to our best night of sleep YET!! read more

I got two bed frames for my daughters and they are absolutely horrible, they are way to rough and they broke within the 2 weeks of having them and the are very squeaky, and Over all just bad quality. Extremely disappointed. Will never be going there again. read more

AMAZING! Customer service was outstanding. They were receptive to me having done my homework. I knew what I wanted, and they facilitated that. I felt like I received personal qualified assistance, and I was able to negotiate an incredible deal. They were even appreciative when another customer overheard my deal, and said I'll take the exact same thing she just got. And when I called later to negotiate a price for an adjustable base for my new bed, my expectations were not only met, but very much exceeded. I know this review is kind of over the top, but that sums up my experience. I am a tough customer, and they went above and way beyond! read more

My wife and I were looking for a new mattress and went to a few stores in town. Finally we made it to Sleep Train where we met Danny Gomes. He was professional and friendly. He showed us different options and was very helpful. After sleeping on it (if you can call it that. Our old mattress was painful), the next day we decided to go with a Stearns and Foster that Danny had shown us. He was able to give us an amazing deal and FREE SAME DAY delivery which was a huge bonus. I would highly recommend giving Sleep Train a try. read more

Our salesman Kevin helped us every step of the way and didn't leave our side. The whole process took 30 min and that's even with the mechanics malfunctions. We walked in the door having no idea of what we want just knowing the 7 year old $600 mattress just wasn't working for us. Started us out with low middle priced beds, picking brands and going up. He eliminated some of the high priced beds do to the facted we didn't need all of that. Also took into a count my husband sleeps hot. This was yesterday and tonight we will be sleeping on our new bed in our new sheets with our new pillows. Super excited Thanks again Kevin and good luck with the soon to be new baby! read more

Audrey was very helpful and knowledgeable. She had us try many different beds and we were able to pick out the perfect one. She didn't pressure it into any certain bed, just let us choose the best one for us. Thank you! read more

Hilary was really great! We came to Mattress firm looking to replace 3 mattresses, and she was very helpful and patient with us. This was our first time trying out mattresses, and she was very thorough with explaining the differences in mattresses. Thank you, Hilary for all of your help!! We really appreciate the service we were given!! We highly recommend Mattress Firm if you are looking for a mattress and ask for Hilary!! She is awesome!!! read more

Hillary was of great service. Definitely knows about her beds and they have the best selection of beds!!

Our salesman Rick showed us a great range of beds. Helped us select the mattress and awesome adjustable base that suited our needs. Some of these mattress stores just want to sell you the most expensive. Was nice to see that our needs were respected. To top it off, we get our bed delivered the very next day. Great store and great service!!! read more

Knowledgeable and will listen to your needs. I just needed a bed for the spare bedroom and they got me one at a great price! The store was nice and clean too.. not all mattress stores in Redding are! read more

Our first time mattress shopping. We were helped by Chris who relieved any concerns we had and answered all of our questions with knowledgeable expertise. We left feeling confident that we made the right investment. We will revisit this location for future questions and purchases! read more

John and crew were super accommodating about a recent return on our bed. I highly recommend the store as they truly want to have happy customers!! Buying a bed is a big deal and something many of us do not do often. The Mattress Firm store will work to ensure your success. read more

Chris has been awesome to work with...it's been 2 weeks since I got mattress and really like it.They are even coming back to my house to adjust height of bed for free because it feels too tall. I was blown away they were willing to do that...most companies are like "Oh well you should have told us when we were there, now it's your problem!" This is 3rd bed we have bought from them with positives all the way! read more

Love our beds and our new DreamFit sheets! Even though we bought our beds over a year ago, Kevin still remember my name and our needs. Thank you Kevin for your hep!!! read more

Mattress Firm Redding - Furniture Stores Near Me - Redding, California

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Great service, Hillary was awesome at finding the best mattress for me and my wallet! I would highly recommend this store.

We moved to redding, cal. We bought a mattress and we went back again and bought another set there. Hillary the sales person was so help full and give us as much discount as she could do. I would go back again. read more

Previously Sleep Train (had no idea they changed names) I love this place. Bought our master room and spare room mattress set here. Hillary is amazing and super knowledgeable. This is the place to go if your looking for excellent customer service and wonderful products. read more

Walked in to ask a question ended up buying a bed and frame, John made the whole experience very easy for us. Even had some minor hiccups setting up the bed and he personally came out and helped resolve the issues. Above and beyond can't recommend him enough. The bed has also made my sleep and back health much better. read more

Amazing customer service! We are so happy with our new mattress. The manager was great , never pushy and extremely educational in everything. read more

Audrey and Hillary did a great job and saved us so much. They got us taken care when we needed a bed quickly and were very professional.

I had picked out a sealy posturpedic mattress at Costco and took a cell photo of it. Today I had help and a truck and was planning to buy it but there were none left. The salesman suggested trying Mattress Firm if I wanted to buy today. I was pleasantly surprised by the congenial assistance I received from Hillary Thompson. She not only matched my price offering a 50% reduction on a wonderful mattress but continued to extend a sale price promotional that had closed two days before on mattress pads and went above and beyond offering free delivery!!! My earlier dissapointment was gone and I feel as if I found a gold mine instead. Two thumbs up for a great shopping experience and unbeatable deals!!! read more

Wanted a new bed! Got a new bed! Audrey was super nice and very helpful. The staff at mattress firm is very accommodating and very nice. Thank you for a great experience. read more

I absolutely hate shopping but when I am forced to go I want to be finished as quickly as possible. Mission accomplished! Great service, awesome deal on a floor model, free delivery and the whole transaction took 15 minutes. Great job! read more

BIANCA was great, patient salesperson. Hubby researched, price checked & had positive interaction w Bianca. I returned w kid to try bed & check fit. Bianca was patient w hyper kid. I like that Sleep Train supports foster kids-because we are now adopting thru foster care & that's why we needed new bed, box springs & headboard ! They also arranged delivery to SF. read more

Update: We ended up exchanging our mattress for another one because the one that we first got was way too stiff and the staff informed us it would take a while for it to break in and start to feel like the one we laid on in the store. We gave it a little over a month and it was still too hard for us. The staff was so great with helping us find a softer mattress and we left happy (: Have had the bed for several months now and it feels just as great as the day we got it! read more