I was truly impressed by the outstanding customer service from Monica out of the Orlando customer…read moreservice office and to Mark Alexander from the Meyerland/Houston location. They went above and beyond to assist me, I cannot thank them enough for all the extra work they did to meet my needs.

Emmanuel was great and very friendly. He helped us find the perfect mattress very quickly. He…read moreanswered all of our questions and got us a great deal. Very pleased!

We purchased a posh and lavish mattress from this store. The mattress is customizable on each side…read morein terms of firmness and softness. We are enjoying the mattress. The salesman was very helpful and informative. We just went back today to purchase pillows. We had a different salesman, also knowledgeable and helpful. I recommend this store.

Steve did an awesome job helping me pick a mattress for my needs. He was knowledgeable and the…read morestore has a vast selection to choose from in store and online

Spoke on the phone with Chris after our attempt to purchase the mattress (AS3) online failed. Chris…read moreguided me through the process and was able to secure the mattress we chose. He was very patient and very thorough in his review of our needs and very transparent through the whole process. Great job and props to him

Great product. Very affordable. No pressure selling. We are replacing Tempur-pedic and super…read moreexcited to move to this company. Made in USA! Great customer service. Manager, Chris, was very patient with us.

The decision to buy our mattress from Amerisleep has been the best decision of our life! We shopped…read moremonths online reading reviews going to stores and none compared to Amerisleep! Not only is the product amazing but so is the customer service! Shonn and his team have taken great care of us! A good mattress is an investment of your overall health! Not only do I sleep great but I wake up refreshed. I recommend the adjustable base with the vibration in it! Very soothing and sleeping at zero gravity is the best!

Worst CS I have ever experienced. Spent $2k on a bed, the platform was damaged, many calls and…read moreemails and they never took care of it. I reported to BBB and there are MANY MANY complaints against this company. Please spend your money elsewhere.

Been purchasing from here for years and ABSOLUTELY loved this furniture store. Customer service has…read morealways been excellent. Until about a year ago March 2023 I purchased a bed with led lights attached to it. March 2024 I contacted the store multiple times and no one answered. I finally was able to get an answer and told them that a side of the bed was damaged. The man that answered the phone said that he would call me back in a few days with an answer. After a week of no answer I fixed the problem. Now we are in june 2024 and the problem was not fixed it got worse. I once again kept reaching out without getting an answer. Me and the dude were communicating but he still wouldn't give me a day. It would be by the end of the week. The end of the week came and then it changed to next week. The next week come and i'm calling and texting NO RESPONSE. So what do i do ? I went up there. After leaving the building I receive the messages attached. The man told me that he didn't know if they would charge so where he says "I'm not charging you" is a lie. If the piece costed I wouldn't have minded ! "We didn't deliver the bed in this condition " like sir i called and asked for a part. Whether I had to pay for it or not I did not care. "Now I told you I could help but I really don't have to do anything because i'm not responsible for your stuff"? CAN ANYONE PLEASE TELL ME WHERE DO YOU GET THE PARTS FROM ON A BED YOU HAVE ???? YOU GO TO THE PLACE YOU BOUGHT THE BED FROM!!!!!!!!!!!!!!' I JUST WANTED MY BED FIXED AND KEPT GETTING THE RUN AROUND. I just needed a part. The only place I could get the part is the place I bought the bed from. I can't go to walmart and ask for a part when they never sold the bed!!!!! Dani was VERY UNPROFESSIONAL to text my phone and i'm a continuously customer. For one simple thing that could've been communicated he lost 6 customers in 1 day. Simple communication would have fixed so many problems. Had I not showed up to the store I wouldn't have gotten a response or the pieces for my bed.

Daniel and Karen were super helpful, on picking a mattress! Daniel went out of his way to get the…read moremattres that best fit our needs. And we are more than thankful for it! Would recommend this place to anybody. Thanks for the help guys!

This place is such a lifesaver when it comes to purchasing a mattress from online brands! It's so…read morenice to be able to test out mattresses from brands such as Avocado, Helix, Noola, etc. before ordering. Thank you to Niko and Chase for answering all of the questions my wife and I had! Their help made our decision so much easier and we ended up purchasing the Helix Midnight Luxe from them!

Niko was very helpful in helping me choose a mattress! I came in only vaguely sure of what I…read morewanted, but he helped me find a mattress that is perfect for my sleeping habits. He also helped me get a great discount on my mattress! He's great. 10/10 recommend Our Sleep Guide and Niko.

The service and selection offerings were awesome! I love the individual care provided and the…read morelevel of education given based on my needs and preferences. The price offerings were also great and I love how everything was explained.

My friends love them but my family is 0 for 2. I went in at least 3 times trying to make sure I was…read moregetting the right mattress. My number 1 priority was I didn't want to end up sleeping in a bowl. A year later here I am sleeping in a bowl on top of some folded sheets to help fill the dip. My daughter went yesterday after I warned her of my experience. She told the salesman she wanted to see hybrids and cool tops. He showed her the cheapest mattress in the store with the comment of you can't afford it we can finance. What a condescending attitude. She did say she loved the service from Mattress Firm!

I am a great fan!!! Highly recommended!…read more Just bought an awesome MLILY queen memory foam mattress for an excellent price of under $800 with free shipping! This is the place to go if you are just starting your life in a new apartment, with a new pet, new furniture, new dishes, new life, etc!!! I had been searching arduously for a reasonable priced mattress in Houston for a VERY long time, and I visited numerous both local and chain stores ( ex: Mattress Discount) , and I found the best deals here! First, it is difficult to find a queen size mattress, with quality memory foam, and under 1,000! Or even a reasonable mattress at approx $200- $400. We were initially thinking of purchasing a mattress at approx $500, but the staff was very generous and we were able to take our time to try laying on various mattresses to test the comfort, and we just fell in love with the MLILY memory foam mattress (queen), which cost a little more than what we wanted to spend on it, but so far it has been well worth it!!! (BTW they did have queen spring mattresses available at $500) Reasons I definitely recommend this place: 1. Most importantly- Affordable prices (you can find mattresses anywhere from approx $200 and up)- 2. It's a mattress outlet, I would compare it to the awesome TJ MAXX- there are numerous brands : Sealy, MLILY, Simmons, Serta at reasonable prices! 3. Tim and Maryann are awesome! (I know for sure I misspelled her name :( ) They give you the time you need to roam around, discuss, argue, and debate with you significant other until you make a final decision without any pressure. 4. Delivery is available ! 5. It is a local independent business! 6. Most of their mattresses have some type of guarantee available! Shipping took about five days*** This is the place to visit if you need a mattress, I definitely recommend it!

Got a GREAT DEAL from NikkiAnn on very nice Beautyrest mattress set. I called and went to alot of…read moredifferent places, she had the best mattress at the best price. The delivery man Mario was very nice too. Thank you NikkiAnn!