I bought a bedroom set 7 years ago online at Bob's that I absolutely loved. I had it less than…read morethree months and the sideboards split and collapsed. It happened twice 2 separate times, and they had to send the same repairman out twice to replace the side boards bc my bed was half on the floor. When it happened again to the other side, the repairman said he had many problems with my original set and he suggested to me to buy a totally different one. When I spoke to management they recommended the same thing, replacing my original set. I did replace my original set with a totally different new one and different style.it cost me another $300. So far I haven't had any problems. I had to go through customer service multiple times to fix my issues which bothered me. My set was under warranty. Once I got my new bedroom set things have been fine, no problems. I went in to Bob's this time in person looking for a living room area rug. I was greeted immediately by a nice salesman. Unfortunately bc I went 2 days after Black Friday, the selection wasn't that great and couldn't find what I needed. The store was filled with many different styles and types of furniture. Bob's coordinates sofas, love seats, recliners with an area rug and accessories. It's nice to walk around and get ideas. Bob's claim they're having a sale. I feel like they mark things up to mark them down. I have bought high-quality furniture over the years and paid a premium, but that furniture has lasted me and is still in great shape. I guess you get what you pay for. If you're looking for furniture on a budget then Bob's is your place. Just make sure you know exactly what you're buying. .

No idea about how the quality of the furniture is, but I have a feeling that (like others have…read moresaid) you get what you pay for. However, we went to about a half dozen furniture stores looking to outfit a small studio apartment and Bob's BY FAR was the best shopping experience. Arnold understood what we needed, was respectful of our budget and made the entire experience easy.

my niece ordered sectional sofa. One mistake after another by Raymour & Flanigan!.... several…read moredelivers, but one with only one peace, not complete sofa, another with different sections (from different units), another with missing parts ( no legs/head cushions). 11 month after original delivery date and still no sofa! Today they had schedule a delivery (again), after they re-ordered the unit.... Again wrong unit ordered by Customer service!!! And now they offering not a refund, but a store credit! Stay away from this company!

I would not recommend this place to anyone. They don't stand by their products. We purchased…read morehey several thousand dollar dining room set in July 2018 and now less than two years later the table is chipping and warping in multiple spots. It has been treated with care it was not abused it's not overused. Raymour send somebody out to look at it to see if they could fix it and the gentleman was basically like there's nothing he can do to the table because for him to sand it and finish it and do whatever he needed to for the areas basically the table would look mismatched you would have to do the entire table. They have finally gotten back to me today after the gentleman was here and took pictures a week ago and said because it's outside The manufacturers when your warranty and I did not pay for any type of extended plan they just can't do anything about it so I'm basically out of luck. But they did offer a $50 credit or voucher for me to use there, Which I never will even if it arrives because I will never give them another cent of my business nor will I ever recommend them to anybody. I know that you can make a case for getting the extended warranty however in a year and a half you don't expect a table to just deteriorate on its own. Three, four, five years or after being beat up you might expect but not under normal to light use and taken very well care of it. I think it's unfortunate that they don't stand by their products. I think this is a terrible business model and I will forever take my business elsewhere. This is an absolute joke.

The salesperson Hawa was extremely knowledgeable with mattresses. She was helpful and relatable…read more She made me feel so comfortable with my mattress selection in the store! The whole experience was an absolute pleasure.

I was excited to find the perfect chair on the Raymour & Flanigan website. I had been searching for…read morethis particular chair. I spoke with a sales guy and he was very nice. I ordered the chair through him and was told it would take 8-11 weeks. I was patient because I was REALLY wanting this particular chair. I arranged it to be shipped to a friend's house in New Jersey since they don't ship to Texas. Lots of time passed so I called and spoke with a different person. I was told the chair was still good to go and I should hear something soon. I waited. Nothing. After a few months, I called the original sales person. He said he would check on things. A week later I was told the chair was discontinued. Why was it on their website and why was I repeatedly told it was fine and would be delivered soon? I went ahead a gave Raymour & Flanigan 2 stars just because the sales people I spoke with were very nice and spent a lot of time on the phone with me. As far as the store itself, there is obviously a problem with marketing and their digital presence.

Stopped by on Sunday…read more Met with Jared - he was very informative and helpful No sales pressure Purchased a Beautyrest PressureSmart 2.0 Hybrid 13" Delivered ahead of time on Monday

Do not buy an adjustable bed from them. They use a service company called Servco which is the worst…read morecompany to deal with. Also, adjustable bed lasted 13 months. First service call cost $200 and fix lasted 6 weeks.

Family owned business. Local. Pleasant experience from buying to installation! Even with a small…read morebump with regard to the appliance purchased, there was no hassle and everything was smooth, they match the lowest price you can see on the market! See images and videos for further reference

Always buy My appliances here. Great service, family atmosphere and a value - beating their…read morepricing would be difficult

One of the finest and well maintained Macy's stores you could find in the Garden State. I've been…read moreto quite a few and although Macy's maintains a pretty high standard for the outlook, this one tops it. Chains like these have a standard operating model when it comes to product pavements, pricing and return policies but what would stand out are the way the stores appeals to your aesthetics and how the customer care comes across. This store has both of them in it. The parking is humongous attached to the Bridgewater Commons mall and the store is easily accessible from the parking lot.

Doris was super helpful at the MAC counter, she went above and beyond in teaching me how to use the…read moreproducts I was purchasing. The only reason I'm not giving 5 stars is because they need more than one person working the area.