Awesome service and selection. The store manager Patrick was very helpful, knowledgeable, and patient. He explained all the available options, prices, and availability. Overall a great experience. read more

Katie helped my grandpa and I find him a new mattress. He tried out a bunch of options, and when Katie was free she steered him in the right direction toward the perfect soft-firm balance. She also explained the pricing and exchange options in case it didn't work out, and was clearly super knowledgeable about mattresses! Nick helped us buy it the next day, and then it was delivered right on time the day after. Service was amazing all around, and lots of brands and types to choose between. read more

The person working there was very nice and easy to work with. The box spring was a good price.

Some of the nicest people I've met. Along with the warehouse staff! A little confusion at first but was fixed quick. Received my mattress set and they included a gift for the confusion. Thank you! We're super please and we will be going back. read more

We are really happy with our shopping and buying experience with Rowan, as she just encouraged us to test everything we wanted to, for as long as we liked. We spent a lot of time asking her questions the first time we went in but couldn't make a decision. So the next week we went to test out the Sleep Number beds at the mall store. We spent a long time there also! I really wanted to be sold on the idea of adjustable firmness being a good thing. Maybe it is for some people but I am stuck in he old days of believing a firm foundation is best for our backs. If I can let all the air out of the bed where is my firm foundation? I'm just turning 60 and yes I want to feel comfy when I lay down but mostly I want to feel great when I WAKE UP and I want to actually SLEEP most of the night without constantly feeling like I have to reposition myself. We ended up buying the thinnest firmest memory foam mattress Rowan showed us. In the store it still seemed pretty cushy but when we got it home and put the mattress pad and sheet on it, it seemed MUCH firmer! We slept on it like that the first night and agreed the firmness was much more than what we had felt laying directly on the mattress in the store. Rowan had warned us that the feel would change with our thick mattress pad, so we were prepared. The second night we plopped our 3" Costo Novafoam memory foam topper on top of the new FIRM mattress and after the mattress pad and sheet were on, it felt pretty perfect for us. We are both sleeping wonderfully on our new bed! We really appreciated Rowan's non pushy sales help. She just answers every question and never tries to sell a more expensive bed! We actually bought the least expensive firmest thinnest mattress she had, and NEVER once did she suggest we would sleep better if we spent more money! For us the firmest support FOAM mattress with OUR added cushy topper is absolutely heavenly and WE ARE NOW WAKING UP WITHOUT OUR PREVIOUS ACHES AND PAINS! Turns out we are not really as old as we were feeling! I had thought a big company like Mattress DISCOUNTERS would have a pushy sales technique. I can't speak for any other locations, but I can tell you that Rowan at the Sparks store is really helpful and we are glad she was the first salesperson we talked to and we just wanted to buy a mattress from HER! But we don't buy anything without really shopping around so once we decided to buy we were glad Rowan had a good selection, at fair prices, to choose from! read more

I have bought from Mattress Firm for years starting out when they were Sleep Train, so I went to buy a mattress cover that I like one I had purchased before. Had to order it and was told it would be in today (this is over 2 weeks from order) and now it is still not in. This is something I could have got on line from them in 3-5 business days. Now they tell me it will be in on the 30th. Plus they try to make you feel you're getting a deal by "discounting" the price to what it is on line or even if you went to Amazon to buy it. This store is off my list of stores of where I will be spending my money in the future read more

Artis is the person you need to see! He is very helpful and knows what he is doing. Gave us a great deal and even better customer service. Amazing experience. read more

First of all, I am ignorant about buying a mattress; I haven't done it in over 20 years... That being the case, I did not look forward to going to the store and picking out a mattress. When I arrived, Nick, was at the store early (good sign) opening up. When I entered this very clean (another good sign) store, he was there to educate and help me, not "close a sale". He showed me everything and applied some nice additional discounts on the package I purchased. Then the team of Favio and Belmore came to install it the following day. They too were on time, right in the middle of the "two-hour window". They were both very personable and helped me with everything on the well-installed bed. Finally, I had a $50 Mattress Firm coupon on my phone that I forgot about, and the day after the purchase Mattress Firm sent me an email with another $150 coupon. I called Nick and he made sure both those were applied. It was a great experience; I wish more retailers ran their businesses the same as these people. Thank you! read more

Joe was amazing. We originally tried to buy online during this pandemic. Corporate was horrible to work with and couldn't even get us answers much less a mattress. While ours wasn't immediately available, it arrived in store over 2 weeks early. The selection process was professional and amazing. Highly recommend this branch. read more

I visited this place about a month and half ago with a friend who was looking to buy a new bed. I went in with no intention of buying a bed, and I didn't, but I left with great enthusiasm and the desire to go back very soon and buy a bed! Going back the second time with my boyfriend, we met Chad. He was great. Not pushy. Gave us advice as to which beds to try for the compromise we needed. Boyfriend likes a pretty firm bed, and I like something a little softer. We met in the middle and chose a king sized Stearns and Foster. Little did we know, there was a sale on the exact mattress we wanted, $400 off! Pretty good deal! In addition, I checked in to this location and received a free bed frame. How easy is that? In the end, we spent around $2300. We ended up buying some "cooling pillows" as well. Chad gave us a deal on those as well! A week or two after buying our new bed, we received a little card in the mail from Chad thanking us for our purchase. Great customer service overall. I'd go back for any future purchases! read more

My husband and I needed to toss our old TemperPedic and get a new mattress/boxspring. We came in here, as it's close to our house and we shopped at Mattress Discounters in Reno before. Rowan took care of us and had amazing patience with our two boys...and my picky husband. He tried every single bed and Rowan gave us honest opinions about each and what she prefers and/or what she owns. I never felt that it was about a commission check with her, she was very professional and seemed to genuinely care about getting us a mattress that we'd love for the long term (especially since most come with 25-year-warranties). We'd definitely go back! Hopefully with what we bought, we won't have to, though! =] read more

The gentleman who helped me was very friendly. I took special note of that as I was only buying a boxspring. He didn't try to sell me anything else or talk me into buying a more expensive one. read more

Mattress Firm Sparks - Furniture Stores Near Me - Sparks, Nevada

I went to sleep train to purchase 3 queen mattress's. I told the sales person I was looking for a mattress for my guest rooms and I didn't want to buy the top quality mattress something for occasional company . The salesman acted as if I was bothering him he wasn't knowledgeable about anything to do with mattresses poor salesmanship and poor customer service. I went to mattress Land and the salesman there was very helpful I'm buying the 3 queen mattresses from mattress land and would not recommend sleep train . read more

I had a great sales experience here. We had a budget and in 15 minutes go in and out with an excellent bed. The delivery was very fast and they called the night before to make sure it was a good time to drop the purchase off. read more

I was with my son when he purchased a very expensive "Purple" mattress and box spring from salesman, Connor. I must say, Connor was very pleasant to work with. No sales pressure at all. He was very educated, helpful, and patient as my son tried out SEVERAL mattresses. We were there about an hour! Connor searched for past sale prices and was able to give my son a better price that he was quoted at a different Mattress Firm store in Reno. Connor also threw in other things that made it a fantastic deal! The entire experience, from purchase to delivery, was great. read more

Bob was very helpful to us in selecting a new mattress and frame. He listened to our needs, spent almost two hours helping us choose a mattress that would meet our needs. We appreciated his assistance and his cordial, professional approach. read more

I had a very good experience with this location, the sales man Connor was very nice and took all of our needs into consideration and made sure we were getting the best deal we could. We walked out with a great mattress and a great deal. Overall, really great experience read more

Artis was INCREDIBLE. My boyfriend and I have been on the lookout for a bigger bed for a few months now. We have 2 cats and a dog and all 3 of them just love to sleep with us and we definitely needed a bigger bed. We went in just to see if a queen sized mattress would fit all of us the best. Artis was so kind to greet us immediately. With us being young, he didn't pressure us into buying anything we couldn't afford. He had us try a few different mattresses to see how we liked them, to try to see what firmness we liked the best. He was so kind and helpful. We were in and out of the store within 45 minutes and that included picking out our mattress, bed frame, mattress protector, and to get us all set up for financing. I would recommend him to anyone I know, who is on the lookout for a new mattress. Thank you so much again Artis!!! read more

We went into Mattress Firm to buy a new mattress for my mom who is 80. She wanted to downsize or so she thought. Kevin was awesome!!! So thoughtful and helpful. We didn't in the end buy her a new mattress as she has decided for now to keep her old one, but when we do, we will head to Mattress Firm and ask for Kevin! Great experience! read more

Discounters? Always beware of that word in store names. I am looking for a twin mattress and was quoted between $300-$600! Just the mattress. Meanwhile, I see them advertise for about $100 at WalMart and legitimate discounters. If you are on a budget and hunting for a new mattress, I recommend looking elsewhere. Specialists are always overpriced. read more

Wide range of mattresses, great prices and excellent customer service! Shelby was so helpful and knowledgeable! Highly recommend!!

Debra is awesome and we appreciate the service and support she gave. Was very surprised to not see Tempurpedic as a choice as I know that they are great beds -- but that seems more like a corporate decision and has nothing to do with the individual store-- thanks Debra-- read more

Knowledgeable, professional, patient, and no pressure management. My wife and I went in to Mattress Firm after a few months of pricing mattresses online and randomly trying them out at different stores. Entered the Galleria location and both salespeople were with customers, but greeted us and told us to look around. We did the usual laying on beds and after a few minutes the manager, who was filling in for the regular mgr., came to see us. He found out what we were looking for and directed us to which mattresses fit our criteria then excused himself to his original customers. After those customers left and we had laid on several beds, he began to explain the specifics of the mattresses. Without feeling the pressure of a salesman, we went back and forth between a few mattresses as he continued to spend time with us and find out more about our sleep patterns and preferences. He gave us a full setup quote and we left. We returned a few hrs. later and chose the memory foam tempurpedic. After sleeping on this mattress for about 32 nights, it just wasn't working for me. We returned to the store and explained what was going on to the store mgr. again this mgr spent time with us, just like we were new customers. We were able to exchange the memory foam mattress for a pillow top,just as their 4 month guarantee says, no questions and without any grief. I just couldn't sleep on the memory foam and they completely understood. I would definitely recommend this store or the Legends location where the first mgr. usually works. read more

Recently purchased a new mattress and the experience could not have gone better. From the purchase to delivery, my entire experience was 5 star worthy. Debbie B. knows her stuff and went above and beyond to find the right mattress for me! read more

Rowan and Loree were great! They helped us find the mattress and pillows that fit our sleeping style. Very friendly and accommodating! Even the delivery guys were excellent! They were quick, efficient and very courteous!! read more

I called yesterday to make sure they sold what I needed. Went into the store and met with Chad. He remembered my call, and was very helpful. Not pushy at all. He was very efficient. I was in and out with what I wanted and all my questions answered fast. I will go back to this location over the Reno location for sure! read more

Brittany assisted us and she was great. She asked questions of my husband and I to get an idea of what might be best. She explained the different mattresses and left us alone to try them out. She would check in, ask if we have questions, and if not, she would say okay, I will be over here if you need me. EXACTLY the type of service I like. I can't stand high pressure, and sales people standing over you while you try out and talk with your spouse about a product. So her style was perfect for me. We had been to several mattress stores that day, as we needed to find a bed. We had a business card and a quote in hand from one of the other stores. If we didn't find anything else, that was going to be the bed we planned to go back and purchase. That other mattress store had good products, and good prices, but the warranty was nowhere near what Mattress Discounters offered. They also offer free delivery and set up also. So we decided to with Mattress Discounters. Brittany did some research and directed us towards the products that would qualify for a price match. We ended up getting a pillow-top Sealy and an adjustable massaging foundation thing. We had nothing to lose with the price match. They delivered in the time frame we set up. The delivery guys were great. The other day we received a little thank you card in the mail from Brittany. She thanked us and wanted to make sure we know we can reach out to her for anything we need. Absolutely a perfect experience for us. Would highly recommend them. read more

Prices and Selection was excellent. Brittany was great. Spent time making sure we got the perfect mattress. Highly Recommended place to shop! read more

I am very pleased with my Sleep Train experience. Debra is absolutely fantastic. She was extremely helpful and not pushy, like the sales people were @ Ashley furniture. She had me try out about 5 pillows, once I'd decided on the mattress, so I could find the right one for me and then gave me one of them for free. She also looked around online, to make sure she wasn't charging me too much, and was able to knock a good amount off the mattress and box spring. I'm grateful for their 120 day in home trial period, too. The financing only took about 5 minutes to get approved for and that's with no interest for 2 years. Overall, I'm a VERY happy customer and would recommend going here if you're in the market for a new bed. read more

I went into Mattress firm in hopes of finding a nice new mattress and I wasn't disappointed. The salesman Connor was very helpful and really took the time to explain the differences between mattress and gave me a lot of information. I would recommend this store to anyone who needs a new mattress. It was a great experience. read more

We had the best experience shopping for a new mattress here. We got the attention we needed as well as private moments to discuss our favorites. Would buy from again hands down. read more

I purchased a mattress from Mattress Firm in July of 2018. Joe was awesome. 45 days later I just couldn't take the mattress anymore and went back to the store. I never could have imagined how simple they made the mattress return. I purchased a new one and they gave me the credit for my old one before they even picked it up. I have my new one now and can't wait to see how it is. I dealt with Connor and he was awesome. I just can't believe how easy it was. I would highly recommend Mattress Firm in Sparks! read more

Brittany was great! Helped us quickly and efficiently. Good prices and good knowledge from the employee. We will go back!

We went in to check on mattress prices and styles and the salesmen, Tom, was great at answering our questions, no pressure to purchase and even did some research on the mattress we were interested in so he could offer the best deal. We bought a great mattress at an amazing price. read more

I can't believe people give this place such high reviews. My wife and I went into the store and some short guy with glasses approached us to ask what we were looking for. We told him we would like a pillow top but with firm support. He said "a pillow top is soft, that's why it's called a pillow top." Oh really? Thank you captain obvious. He clearly had no sense of what we were looking for. I tried to explain what we meant and he literally said "here are our pillow tops", pointed to the beds and walked back over and sat down at his desk. We looked at beds for the next 10 minutes or so and he never came back to check on us. He just stayed at his computer. Terrible customer service IMO. We ended finding the perfect bed at Mattress Land after finding someone who actually listened. Check them out! And they're less than a mile from this rude store's location. read more

Chad was extremely helpful, not pushy and helped us choose the perfect mattress. We were finished with the entire mattress shopping and purchasing process in under a half hour thanks to him and Mattress Discounters. We are totally satisfied with the final price of everything. Thanks for making it so easy, Chad! read more

We called many furniture and mattress stores and were still deciding when we heard an ad on the radio and saw another ad on television and called. We called this store two separate times and got Brittany on the phone who expertly answered questions addressing my concerns because of my severe back injury from Vietnam. Then, because we thought this store had what might be the answer for my injury we came in the same evening for the red tag sale. Brittany was most concerned for my back injury and really worked above and beyond the call of duty to match the right mattress after I tried the ones on display. When it was found the red tag sale mattress had been sold she went to work to patiently go over inventory and found the right mattress and boxspring with accessories and we will be getting the mattress this weekend on Sunday if I80 isn't shut down due to foul weather from another location that had the inventory. We really appreciate what she did and will refer to other Vets at the DAV and people we meet at the VA hospitals because so many have injuries and problems finding the right mattress. read more

I was promptly acknowledged. The sales person had answers to all my questions, explained the products in detail and gave me plenty of time to make a decision. They have a very good selection. delivery was fast and as promised, setup was flawless. read more

Needed to replace a full size mattress and box spring in a guest bedroom at my Mom's house. Existing mattress set was about 40 years old. There was the possibility of a guest coming to stay this past weekend and Mom went into a panic as she started thinking about needing to replace the old mattress in spite of it still being comfortable. I looked at many options online and when a friend suggested Mattress Discounter's I called them to get some preliminary info. Spoke with Jeffrey and he was very attentive and helpful. Made the 30 mile trip in to Sparks and within about an hour had a new mattress set and protector for a decent price. For the reviewer who said they were overpriced specialists I disagree. First of all you certainly get what you pay for and let's face it, expecting to pay $100 for a twin mattress that is going to serve your body well is completely unrealistic and unreasonable. No offense but that reviewer was expecting Mattress Discounter's to sell junk and from what I saw in their showroom, they do not sell junk. You have to compare apples to apples. You can't hardly buy a foam mattress topper for $50-$100 so expecting to get a usable mattress for $100 is completely ridiculous. Jeffrey at MD did not try to push me to buy something more expensive than my planned price point. He showed me options and was willing to match prices on apples to apples merchandise. I got a great deal on the mattress protector I chose when I showed Jeffrey on my phone I could get a better deal at Kohl's with my 30% off coupon. I got an amazing deal on the protector which by the way is a necessity if you want to protect your mattress from stains which void the warranty. So amazing that they deliver for free to Fernley which is at least 30 miles on way. I was also so excited that they take away the old mattress as well. My mom was very pleased with the quality of the mattress I picked out and I have a feeling she may be sleeping in her guest bedroom sometime soon. I consider myself a professional shopper as I spend days and hours researching major purchases including coupon deals/sales. I would not hesitate to purchase a mattress at MD again. I purchased the mattress on a Friday and it was delivered the following Monday. Now that is service when you live all the way out in Fernley. read more